Principal Product Manager, Socure
Doc V
$160-210k
+ Equity
Digital ID verification & fraud protection
Be an early applicant
Digital ID verification & fraud protection
201-500 employees
Be an early applicant
$160-210k
+ Equity
201-500 employees
Company mission
To verify 100% of good identities in real-time and completely eliminate identity fraud on the internet.
Role
Who you are
- Experience: 5+ years in product management, with a focus on technical products in identity verification, fraud prevention, or computer vision-based systems
- Strong understanding of both mobile and web SDKs, including their implementation differences
- Experience leveraging native SDKs to extract maximum value and optimizing web SDKs with limited signals
- Proven track record of simplifying SDK integration processes to enhance customer adoption and ease of use
- Experience in developing and scaling document verification products or similar computer vision technologies
- Deep understanding of OCR, image processing, and document forensics to ensure high verification accuracy
- Strong understanding of APIs, with the ability to write queries, extract data, analyze it, and draw insights to make informed decisions
- Analytical Skills: Strong analytical and problem-solving abilities, with experience in identifying insights from complex datasets to inform product improvements
- Familiarity with machine learning models and their applications to document verification and fraud detection
- Experience optimizing models for relevant signals within the DocV product to improve accuracy and efficiency
- Data Science Collaboration: Demonstrated experience working with data science teams to integrate and optimize machine learning models within a product
- Scalability: Expertise in designing products that scale to accommodate diverse document types and high transaction volumes while maintaining performance and accuracy
- Customer Focus: Proven track record of engaging with customers to understand their needs and drive product enhancements based on feedback, resulting in improved user experiences
- Communication: Exceptional ability to communicate complex technical concepts clearly and concisely to non-technical stakeholders, ensuring alignment and understanding across all levels. Ability to navigate challenging conversations with customers, particularly around model governance and performance, and explain SDK concepts in an accessible manner
What the job involves
- The Principal Product Manager (Document Verification) will lead the strategy and execution of Socure's Document Verification (DocV) product, a critical component of our identity verification and fraud prevention portfolio
- This role requires a technical leader with deep expertise in document verification, identity technologies, and SDK development
- You will own the product roadmap, work closely with cross-functional teams, and shape the future of DocV to maintain Socure's leadership position in the industry
- Product Strategy & Roadmap: Define and execute the product strategy and roadmap for Document Verification, ensuring alignment with business objectives, customer needs, and industry trends
- Technical Requirements: Collaborate with Engineering and Data Science to translate product vision into detailed technical requirements, with a focus on accuracy, reliability, scalability, and seamless integration
- Feature Prioritization: Prioritize features and enhancements based on business impact, customer feedback, and technical feasibility, ensuring timely delivery of value to customers
- Cross-Functional Collaboration: Lead cross-functional initiatives, fostering seamless communication and alignment between Product, Engineering, Data Science, and other key stakeholders
- Customer Engagement: Partner directly with customers to gather insights, validate product concepts, and ensure DocV effectively addresses real-world identity verification challenges
- Performance Metrics: Establish and track key performance indicators (KPIs) to measure the success of Document Verification, using data-driven decisions to optimize product performance
- Market Analysis: Stay up to date on industry trends, competitors, and emerging technologies to inform product strategy and ensure Socure remains at the forefront of identity verification and fraud prevention
- Risk Management: Identify and proactively address potential risks in product development and deployment to ensure product reliability and customer satisfaction
- Product Documentation: Oversee the creation and maintenance of comprehensive product documentation, ensuring clarity for internal teams and external customers
Application process
- End Date: November 30, 2024
Our take
Socure is an identity platform that aims to improve customer identification for digital transactions. The company is part of a growing market, with rivals in this competitive space including Signifyd, Riskified, AppsFlyer, ClearSale, Kount, SEON, and Fraud Fighters.
The engine delivered by Socure encompasses KYC (Know Your Customer), identity fraud detection, and document verification. With it, companies can scale rapidly by onboarding more good customers, and prevent online fraud. In addition, underbanked consumers who have been excluded from online services by outdated ID verification can gain access to critical benefits and services online.
Socure has rapidly escalated in popularity, and reached a valuation well over $1 billion. Though not immune from the economic downturn of late, which resulted in two high-profile rounds of lay-offs, the company has secured considerable additional funds that will strengthen its financial position as it moves to capitalize on the ever-growing importance of identity verification and trust.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Nov 2021
$450m
SERIES E
Mar 2021
$100m
SERIES D
Total funding: $646.6m
Company benefits
- Health: Comprehensive medical coverage, including vision, dental, and FSA
- Parental Leave: Generous leave allowance for parents-to-be
- 401k: Pre-tax savings for retirement
- Life Insurance: Protect your family in case of emergency
- PTO: Take as much time as you need, when you need it
- 100% Remote: Work from anywhere anytime, whatever suits your lifestyle
- WFH Allowance: Generous reimbursement program to maximize your WFH setup
- Deskpass: Work in an office environment whenever you feel the need
- Mental Health Provider: Connect with clinicians when you need it
- Learning & Development: Self-education allowance & free career coaching
- Employee Assistance Program "EAP": Lifestyle resources available as well as additional mental health resources
- Fertility Provider: Family planning solutions for those interested
- Personal Legal Support: Significant discounts with RocketLawyer
Company HQ
Incline Village, NV
Articles
Leadership
Johnny Ayers
(CEO)Founder & General Partner of Switch Hit Ventures. Having been a Senior Consultant at IBM, they became COO and Board Member of Endeavor Up. Since then, was an Advisor at Pager and later founded Socure in 2012.
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