Site Reliability Engineer, OpenTable

Build and Release Engineering Team

CA$100-130k

This role is eligible to be considered for an annual bonus and equity grant

Kubernetes

Bash

Powershell

Slack

Junior, Mid and Senior level

Toronto

Online restaurant reservation service

Job no longer available

Online restaurant reservation service

1001+ employees

B2CHospitalityB2BEnterpriseMarketplaceFoodLead generationSaaS

Job no longer available

CA$100-130k

This role is eligible to be considered for an annual bonus and equity grant

Kubernetes

Bash

Powershell

Slack

Junior, Mid and Senior level

Toronto

1001+ employees

B2CHospitalityB2BEnterpriseMarketplaceFoodLead generationSaaS

Company mission

To bring together people and the restaurants they love in the moments that matter.

Job

Company

Role

Who you are

You are a tinkerer by nature. You are both skilled in writing software and comfortable working on infrastructure
You should have a deep understanding of the software development lifecycle, having experienced it yourself by working on the product side, and a strong familiarity with all the tools supporting it; e.g.:
You've set up delivery pipelines of various shapes and constraints
You have an empathetic approach and enjoy working with developers, designers and product owners and constantly seek to understand their perspective
You’ve worked closely with Security teams and you're familiar with their tools
You're proficient at writing Go code, but you're a polyglot at your core
You enjoy evaluating new technologies
You may not be an expert at all levels and with all *nix tooling (e.g. bash, powershell, vi, grep, sed, jq, curl), but you are experienced in some of them and comfortable enough to learn and use new tools as needed to get the job done; e.g.:
You enjoy building and configuring containers and/or VMs
You have a solid understanding of systems administration concepts
You can dig and investigate into areas that may be new to you to solve problems
You enjoy automating wherever and whenever possible

What the job involves

We are looking for a Site Reliability Engineer with a few years under their belt who can help us deliver a hurdle free experience to our product engineers
We need someone to help us iterate on and evolve our CI/CD platforms, help us adopt a “shift-left” mentality, upgrade existing tools, build new tools, and support hundreds of users of our systems across the organization
Be responsible for the organization’s CI/CD infrastructure and artifact storage systems
Deploy and maintain specialized tooling and services in our Kubernetes clusters
Support other engineering teams with expertise and professionalism
Build safer software delivery methods with techniques such as blue-green or canary deployments
Maintain and improve the reliability of our internal software
Build new features or new tools to help us solve the problems of the evolving organization
Improve testing and validation early in the process to prevent production issues down the line

Our take

OpenTable was one of the earliest innovators in the online reservation space, setting up shop in 1998 as a tool to enable restaurants to take bookings online. Rather than charging consumers for the service, OpenTable generates revenue via a monthly subscription and reservation fee from businesses.

Today, the platform is used by tens of thousands of restaurants around the world and seats over 1 billion diners per year. The company was acquired by Booking Holdings – the world's largest travel company – for $2.6 billion in 2014, and remains a subsidiary of the group to this day.

OpenTable is the dominant player in the restaurant reservation software category, with an impressive 45% market share, but does face increasing competition from platforms like Resy, Tock, TableAgent, and many more. Nonetheless, this market leader has garnered an impressive reputation, and there is nothing to say it won't hold on to the dominance it has earned into the future.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Top investors

4% employee growth in 12 months

Glassdoor (4.1)

Trustpilot (1.5)

Company

Funding (last 2 of 3 rounds)

Oct 2000

$36m

SERIES C

Jan 2000

$10m

SERIES B

Total funding: $48.2m

Company benefits

Work from (almost) anywhere - wherever you do your best work
Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
Generous parental leave
Generous paid vacation + time off for your birthday
Paid volunteer time
Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings

Company HQ

Union Square, San Francisco, CA

Leadership

Debby Soo

(CEO)

After graduating from Stanford with a liberal arts major, Debby started their career in investment banking. Thereafter they worked in Google’s Strategic Partnerships Group and then spent a decade at KAYAK, eventually becoming CCO.

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