Software Engineer, Sprig
Fullstack, AI
$150-230k
+ Equity
3 days a week in office (Downtown San Francisco)
User research and real-time analytics platform
Be an early applicant
User research and real-time analytics platform
201-500 employees
Be an early applicant
$150-230k
+ Equity
3 days a week in office (Downtown San Francisco)
201-500 employees
Company mission
To help product managers, user researchers, and growth marketers uncover customer insights in real time so they can make informed product decisions, faster.
Role
Who you are
- You have 2+ years of professional experience building and shipping production software
- You are comfortable developing across our stack: React, Node.js/Express, AWS, and PostgreSQL
- You have a solid understanding of data structures, RESTful APIs, SQL, and testable system design
- You are capable of designing, implementing, and maintaining well-scoped features or services end-to-end
- You communicate clearly, contribute to reviews and design discussions, and learn through feedback
- You are motivated to extend skills into distributed AI workflows, inference systems, and prompt and context engineering
- It is a plus if you are familiar with event-driven architectures and distributed data processing
What the job involves
- Sprig’s AI team builds the systems that help user-experience researchers and product managers understand their users at scale
- Every day, we process over half a billion events and run millions of AI inference queries, transforming raw feedback and usage data into actionable product insights
- As a senior software engineer, you’ll own and evolve the backend systems that make this possible—distributed data pipelines, inference workflows, and the integrations that bring AI-powered understanding into Sprig’s product
- Our work spans from distributed data processing and inference pipelines to the product surface that UX researchers and PMs interact with
- The team operates across the stack but this role emphasizes large-scale backend systems and integration with applied AI
- You’ll join a group that values pragmatic engineering, clear design, and measurable impact, advancing both our technical foundation and our ability to deliver trustworthy, privacy-safe analyses and insights
- This is a hybrid role with three days working in our downtown San Francisco office, which is just a short walking distance from the Montgomery BART station
- Build and ship user-facing features – Develop UI components and backend APIs that help product and research teams understand user experiences at scale
- Own small features end-to-end – Take responsibility for well-defined product surfaces or API endpoints, from design and implementation to monitoring and iteration
- Collaborate and learn from experienced engineers – Work closely with senior teammates to review designs, debug complex issues, and grow your technical judgment
- Extend your impact into AI and data systems – Gain exposure to distributed data workflows, prompt engineering, and the AI inference systems that power Sprig’s analyses and insights
- Contribute to quality and shared understanding – Write reliable, testable code, improve observability, and document designs so others can build confidently on your work
Our take
Designed to make product research and analyzing qualitative data faster and more thorough, Sprig (formerly UserLeap) is an AI-powered technology platform. Its tools are trusted by teams of 1 to 10,000, included a whole host of innovative companies, including Square, Dropbox and Adobe.
The company was conceived after a product manager noticed how difficult it was to obtain rich customer insights at a quick enough pace to help influence product development. What makes Sprig unique is that its research is continuous and in-the-moment, meaning product managers can see their customer insights at all times. Users can deploy a range of their ‘micro surveys' to better understand their clients and access powerful AI analysis for video interviews.
Sprig has backing from top investors like az16 and Accel, and is using its 2022 funding to expand the service line, accelerate the roadmap and invest in more integrations and partnerships. This puts the company on track to continue its upwards trajectory, especially as it saw a revenue growth of 300% in 2022 alone.
Steph
Company Specialist at Welcome to the Jungle
Insights
115% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2021
$38m
SERIES B
Dec 2020
$16m
SERIES A
Total funding: $58m
Company benefits
- Competitive Salary
- Competitive Employee Equity
- 401K Program
- Medical, Dental, and Vision Benefits
- Additional Wellbeing Benefits
- Generous Paid Time Off
- Paid Parental Leave
- Hardware & Software
- Work from Home Equipment Stipend
- Professional Development Stipend
- Flexible Work Options
- Access to Sprig Offices
- Company Events
Company HQ
Financial District, San Francisco, CA
Leadership
Ryan Glasgow
(CEO)Ryan has deep experience scaling companies from early stage to successful exit having been a team member at Weebly (acquired by Square) and Vurb (acquired by Snapchat).
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