Senior Forward Deployed Engineer, Suki
$190-220k
Office located in Redwood City, CA
Ambient clinical intelligence for documentation, revenue cycle & reasoning
Be an early applicant
Ambient clinical intelligence for documentation, revenue cycle & reasoning
201-500 employees
Be an early applicant
$190-220k
Office located in Redwood City, CA
201-500 employees
Company mission
To help clinicians focus on what matters most: their patients.
Role
Who you are
- 5+ years in technical consulting, application development, or solutions engineering
- High proficiency in one of Python, Golang, or Java, plus working proficiency with TypeScript, JavaScript, and React
- Familiarity with OpenAPI 3.0 and a basic grasp of API security
- A track record of estimating project complexity and timelines and delivering within them
- Experience deploying distributed applications in both on-premises and cloud-hosted datacenters
- Comfort partnering with cross-functional stakeholders on the customer side and translating technical concepts for non-technical and executive audiences
- A solid grasp of CS fundamentals, including abstractions, algorithms, probability, data structures, and system design, is preferred
- Genuine curiosity about where AI, LLMs, NLP, and agentic architectures are heading, and a habit of keeping up with them
- We do not expect one person to have done all of this. If you have done most of it and can make a credible case that you are ready to pick up the rest, we want to hear from you
- You have built real applications on top of APIs, and you know the gotchas to watch for because you have hit them before
- You like to ship, iterate quickly, and see how users react
- You listen to feedback, stay resourceful, and already use AI in how you work
- You use data to decide where to go next, and you keep the business impact in view
- You work in a team without ego, and you communicate clearly with engineers and customers alike, including onsite with their technology and IT teams
What the job involves
- Suki Assistant, our flagship product, uses AI to write clinical documentation in real time and cuts the time it takes to finish a note by 72%. We are now opening that same technology to the rest of healthcare through Suki Platform, the AI infrastructure that powers voice-enabled experiences across telehealth platforms, care delivery tools, and specialty EMRs
- We are hiring a Senior Forward Deployed Engineer to put that platform into production with our customers
- Healthcare systems are messy. The distance between a customer's idea and a working integration is large, and most of it is unglamorous: APIs that behave differently in production than they do on paper, clinical workflows that resist standardization, and edge cases that decide whether a clinician trusts the product or turns it off. The Solutions team lives in that distance
- You will work more closely with Platform customers than anyone else at Suki, connecting their systems and applications to the Suki Platform APIs and SDKs and shaping how dictation, ambient, text generation, and summarization gets deployed
- Ambient AI sits at the most context-rich moment in care, the conversation between a clinician and a patient. It is also the easiest to lose. Getting it right is what turns that exchange into better diagnoses, cleaner follow-ups, and revenue that would otherwise slip away
- Customer scoping. Sit with a customer's engineers, product owners, and clinical champions to understand what they want to build and what success measures
- Integration work. Connect customer systems to the Suki Platform APIs and SDKs, and work through the security, data, and edge-case problems that come with them
- Solution design. Decide how dictation, ambient, text generation, and summarization should combine to meet a real user need, then estimate the complexity and timeline and commit to it
- Deployment. Stand up distributed applications across both on-premises and cloud-hosted environments and see them through to production
- Translation. Explain technical decisions and trade-offs to non-technical and executive audiences on the customer side and carry their feedback back to our engineers and data scientists
- You own the loop from “a customer needs this” to “it is running in production.”
- Our stack: GCP, Kubernetes, Vertex AI, Golang, Python, C++, PyTorch, JAX, Transformers, GPT, Llama, MoE, gRPC, and JavaScript
Our take
Medical practitioners spent a heap of time on administration, reducing the time they have to administer care or make clinical decisions. Suki aims to solve this problem by delivering an ambient clinical intelligence system that captures patient conversations and generates high-quality notes to assist with documentation, billing and decision-making.
Suki integrates with major EHR systems, transforming the conversations it records into information that is used to automatically populate forms and paperwork. This massively reduces time spent notetaking, empowering practitioners to increase the time spent with patients by around 12%. On top of this, Suki can also translate this information into structured, billable information - and leverage accredited data to assist with diagnosis and care pathway decisions.
This complete approach to reducing the administrative burden on healthcare practitioners has earned the company much praise and attention. It has raised considerable funding that it has used to expand its customer base through partnerships with health systems and medical groups, as well as investing in enhancing its offering through regular product updates and upgrades.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2024
$70m
SERIES D
Dec 2021
$55m
SERIES C
Total funding: $165m
Company benefits
- Full healthcare benefits, including medical, vision, and dental
- Unlimited vacation
- Team building activities
- Free lunch and snacks, so that there is ample fuel for thought
- A team of warm, humble, high-performance entrepreneurs
Company HQ
Staumbaugh Heller, Redwood City, CA
Leadership
Punit Singh Soni
(Founder & CEO)Punit worked for Google as their Lead Product Manager for Google+ Games and Mobile. They then went onto work for Motorola in Product Management before co-founding Suki.
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