Senior Software Engineer, CaptivateIQ
AI Platform & Experiences
$154.5-224.5k
Commission management platform
Be an early applicant
Commission management platform
201-500 employees
Be an early applicant
$154.5-224.5k
201-500 employees
Company mission
To modernise the world of incentive compensation in the hope that people will feel more connected at work if there is greater transparency in how they are rewarded for their efforts.
Role
Who you are
- 6+ years of software engineering experience shipping production systems in fast-moving environments, including significant ownership of architecture, technical direction, and quality
- Demonstrated success building AI-powered products or platforms in highly exploratory settings (0→1, greenfield initiatives, early AI features), where model choice, system design, and product experience evolved together
- Hands-on experience designing, building, and operating AI systems in production, including:
- Integrating LLMs or other models into real user workflows
- Designing AI-first or AI-assisted product experiences
- Managing inference performance, latency, cost, and reliability
- Building feedback loops to continuously improve model behavior
- Experience implementing AI evaluation and guardrails, such as:
- Offline and online evaluations
- Safety filters, policy enforcement, and failure detection
- Human-in-the-loop workflows and red-teaming
- Telemetry, tracing, and model performance monitoring
- Fluency in modern product and platform development, with hands-on experience in Python/Django, TypeScript/JavaScript, React, and PostgreSQL, and the ability to build both backend systems and AI-powered user experiences
- Strong systems and platform thinking, including APIs, data modeling, scalability, observability, and the unique operational challenges of AI-enabled systems
- Sound engineering judgment in AI contexts, balancing rapid experimentation with long-term durability, safety, and maintainability
- High comfort with ambiguity and technical decision-making, able to evaluate multiple AI approaches, articulate tradeoffs, and move work forward without perfect specifications
- Excellent communication skills and product sensibility, with the ability to collaborate deeply with product, design, and stakeholders to translate AI capabilities into real customer value
What the job involves
- We’re looking for a Senior Software Engineer who thrives at the intersection of AI, product discovery, and early-stage system design
- This role is focused on building AI-powered platform capabilities and user experiences from the ground up—where problems are ambiguous, approaches are still being explored, and engineering plays a critical role in shaping what’s possible
- You’ll help define how AI shows up in a brand-new EPM product: from internal platforms and abstractions to customer-facing workflows that turn complex data into actionable insight
- If you enjoy experimenting with new capabilities, translating emerging technology into real product value, and building systems that enable rapid iteration, this role is for you
- Lead early-phase AI systems: Design and build AI-first user experiences from the ground up, pairing rapid experimentation with strong measurement loops to evaluate performance, relevance, safety, and cost in production
- Influence product direction: Bring an engineering-driven perspective to what we build, how we build it, and which tradeoffs are worth making at early stages—charting a multi-step path that turns quick wins into durable, scalable capabilities
- Design and build scalable AI systems: Once direction is validated, evolve prototypes into reliable, maintainable, and observable production systems, balancing iteration speed with long-term platform health
- Build AI-powered product experiences: Develop AI-assisted modeling and authoring workflows to accelerate plan design, data mapping, and explanation for customers
- Deliver retrieval-augmented insights: Implement contextual help, explainers, and policy Q&A grounded in customer data and system metadata using robust retrieval-augmented generation patterns
- Own guardrails and evaluation: Design and implement evaluation and safety primitives—including offline and online evals, telemetry, human-in-the-loop workflows, safety filters, and red-teaming—to ensure trustworthy AI behavior
- Create reusable AI platform components: Build shared infrastructure for prompt orchestration, hybrid retrieval, caching, tracing, evaluation, and cost/performance controls that enable teams to ship AI features safely and efficiently
- Raise the technical bar: Contribute to architecture, coding standards, testing strategy, and mentoring; promote best practices across AI systems, platform design, and production readiness
- You’ll help define how AI is productized in a brand-new EPM offering
- You’ll work on both platform foundations and user-facing experiences, with real influence over direction
- You’ll operate in a space where engineering, product, and design are tightly intertwined
- Your work will shape not just features, but the long-term AI strategy and technical foundation of the product
Our take
CaptivateIQ is an incentive compensation platform using AI to automate commission workflows, potentially helping companies make savings on the $800 billion spent each year to manage commission processes. Its no-code SaaS should improve both the efficiency and accuracy of existing legacy processes, providing a much-needed tech overhaul to the sector.
The founding team has real experience with the often over-complicated and cumbersome process of managing commission payments and is joining a raft of companies like UiPath and Celonis in capitalizing on the need to automate sales and finance workflows. CaptivateIQ, founded in 2017, has seen an impressive 600% year-over-year growth and is used by big-name clients like Hopin and ClassPass, attracting healthy investment. This suggests the company is laying firm groundwork in a growing and promising industry.
CaptivateIQ has been smart to keep the platform general enough to apply to any organization needing a performance-based compensation plan. The company's broad customer acquisition and regular funding injections paired with the need for new, robust incentive programmes for scattered and remote workforces has helped CaptivateIQ reach Unicorn status.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-14% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2022
$100m
SERIES C
Apr 2021
$46m
SERIES B
Total funding: $159.2m
Company benefits
- 100% of medical, dental, and vision covered including 75% for dependents
- Unlimited vacation days and quarterly mental health days so you can recharge
- $1,000 to explore your dream destination on your work anniversary
- $500 annual professional development stipend to continue growing and learning
- $500 home office stipend to decorate your home office
- $1,000 caretaker stipend to make sure our parent colleagues are being supported
- Virtual team lunches to keep you connected
- 401k plan to participate in and save towards the future
- Newest hardware and tools for the job
- Employee Resource Groups (ERGs) to support and celebrate the shared identities and life experiences of communities within CaptivateIQ. ERGs directly support our company-wide DEI goals as a space for developing and retaining diverse talent
Company HQ
China Basin, San Francisco, CA
Leadership
Mark Schopmeyer
(Co-CEO)Former Investment Professional at Carrick Capital Partners and Finance and Strategy Manager at BrightRoll. Former Investment Banking Analyst at Jefferies & Company and Lehman Brothers. BA in Business Administration from Berkley School of Business.
Conway Teng
(Co-CEO)Former employee at Gusto in Finance and Business Operations. Previously Head of Growth at OrderAhead. Founder of FiveStars. Graduated from Berkley.
Hubert Wong
(CTO)Former Senior Software Engineer at Vungle, OpenTable and CoPilot Labs. BS in Electrical Engineering and Computer Science at Berkley.
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