Senior Compliance Manager, Octopus Money
£65-75k
More information about location
3+ days a week in office
Making advice and investing accessible for all
Be an early applicant
Making advice and investing accessible for all
101-200 employees
Be an early applicant
£65-75k
More information about location
3+ days a week in office
101-200 employees
Company mission
To help millions of people take the first steps towards making their life dreams a reality.
Role
Who you are
- Scalable Frameworks: Designing and embedding pragmatic compliance processes that support our growth
- Values-Led Ownership: Acting as a guardian of our customer-first culture, ensuring regulatory requirements are aligned with our mission to help more people
- Cross-Functional Partnership: Working as a business enabler with Product, Ops, and Advice teams to solve complex problems collaboratively
- Operational Excellence: Maintaining a 100% success rate on regulatory deadlines and providing high-quality, bi-monthly risk and compliance reporting
- We value people who:
- Make every conversation matter
- You care about how you make people feel. You communicate clearly, listen well and build trust with customers and colleagues. You want every interaction to move things forward
- Move with urgency and focus
- You like getting stuck in. You care about making progress, not always perfection. You stay focused on what matters, learn quickly and find smart ways to keep things moving
- You take responsibility for your work and the outcomes it creates. You’re comfortable solving problems, making decisions and tackling challenges head on. You hold yourself to a high standard and want to make a real impact
- Typically 5+ years within FCA-regulated firms, specifically in senior Second Line of Defence roles
- Practical experience in wealth management, financial advice or investment platform businesses
- In-depth understanding of MiFID conduct requirements, Consumer Duty, and SMCR
- Proven track record in conducting compliance monitoring reviews and reviewing advice files
- Strong command of UK retail investment advice regulation
- Ability to influence and provide constructive challenge to stakeholders at all levels
- An analytical approach to identifying and mitigating regulatory risk
- Highly Desirable: CII Level 4 (or equivalent Pension and Investment Advice qualification)
- Desirable: Relevant professional qualifications such as ICA, CISI, or legal credentials
What the job involves
- Our team plays a key role in delivering Octopus Money’s mission
- We work together to build a gold-standard approach that bridges the gap between complex regulatory requirements and accessible financial advice
- We care about doing meaningful work, moving quickly and learning as we go
- We’re looking for a Senior Compliance Manager to join us
- You’ll help us with high-quality regulatory oversight and constructive compliance support across regulated financial advice, investments, platform operations and retail investment distribution, you’ll also contribute to how we grow and support more people
- This is a great opportunity for someone who enjoys working in a collaborative setting and has a genuine desire to help people improve their finances
- You’ll learn fast, work across the business and see the impact of your work every day
- As Senior Compliance Manager, your day will involve:
- Regulatory Strategy & Change
- Interpreting FCA rules and guidance, translating into meaningful business processes and leading horizon scanning for emerging regulatory trends
- Oversight & Monitoring
- Own and continually improve the compliance monitoring framework, using AI to monitor financial promotions, platform operations, complaints, vulnerability and advice suitability
- Investment Governance
- Providing technical guidance on MiFID activities (Best Execution, product governance and fees) and supporting the ICARA process
- Advice & Suitability
- Monitoring the advice guidance boundary, advice quality, Training & Competence (T&C) approach and client file reviews. You will work closely with 1st line colleagues forming trusted relationships
- Regulatory Liaison
- Liaising with the FCA, managing inquiries, regulatory returns and reporting to the Audit and Risk Committee
- Culture & Leadership
- Partnering with internal audit to foster a firm-wide culture of accountability and compliance
- You’ll work closely with senior stakeholders across the company, helping us ensure regulatory compliance and drive a culture of integrity. You will be part of a fast-paced, tech-led and innovative environment
Application process
- Our interview process typically includes:
- An intro call with our talent team
- A competency-based interview with the hiring manager
- An interview with our Group Chief Risk Officer
- A conversation focused on how you work and what you value
- We’ll keep it simple and respectful of your time, and you’ll meet the people you’ll actually work with. Our average process takes around four weeks but we’ll always work around your availability
- Please note, as a regulated business we are required to run background checks for all employees which covers adverse financial and unspent convictions. These will only take place upon a successful job offer
Salary benchmarks
Our take
Octopus Money believes that offering financial coaching to employees is the most effective way to improve their financial well-being. The company is a financial coaching start-up that aims to make useful financial advice accessible to everybody. According to the company, the employees who use its service - numbering at over 250,000 - save, on average, around £9700 per year.
The company differentiates itself through its business model - the service is free, and the company adopts upselling techniques. Octopus Money can easily be implemented by employers within their organisations, giving each employee their own expert financial coach for free. According to the company, most employees will then choose to upgrade their plans and become paying customers.
The business was formerly called Hatch and has been acquired by the Octopus Group. It also powers financial services firms aligned with its values to complement its financial coaching products, covering more bases to draw in a wider customer reach. Octopus Money already counts SecretEscapes, Epson, and Octopus Energy among its growing client base.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- 18 day “work from anywhere” allowance every year (you can choose to work from home or anywhere, including other countries)
- 6% company pension
- Enhanced maternity, paternity, adoption or shared parental leave, if you’ve been with us for at least 15 months: 6 months fully paid leave for primary carers, 2 months fully paid leave for secondary carers
- Private health insurance through Aviva
- Employee Assistance Programme offering a 24/7 confidential advice line for you and your immediate family members
- Discretionary up to 10% bonus at the end of each financial year, based on the performance of the company
- Access to the Octopus Group Share Incentive Plan
- Paid therapy via Spill
Company values
- Make Every Conversation Matter - We care deeply about how we make customers and colleagues feel – on every call, email, screen and event. It won’t always be perfect, but we’ll always work harder to keep making it better.
- Move with Urgency and Focus - We’re impatient to make remarkable things. We focus on what matters most, make fast initial progress and then iterate forward.
- Own It - We take full ownership of our work – from the smallest detail to the final outcome. We have the courage to break new ground, to hold ourselves and each other accountable, to tackle challenges head-on and find solutions that make a lasting impact.
Company HQ
Holborn, London, UK
Articles
Leadership
Ruth Handcock
(CEO)Founding member of Tandem Bank, former CEO of Octopus Investment and chairperson for Octopus Legacy, Seccl, amicable.
Diversity, Equity & Inclusion at Octopus Money
- We believe in equal financial education for everybody, no matter their background. We pride ourselves on building an inclusive working environment where diversity is celebrated. We do not and never will discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Share this job
View 3 more jobs at Octopus Money