Account Solution Engineer, Salesforce
Telecommunications
World's leading CRM provider
Posted today
World's leading CRM provider
1001+ employees
Posted today
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- Understanding of the unique business requirements of the telecommunication industry trends and “language”
- Experience implementing Digital Transformation strategies and delivering increased success to their customers
- Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organization. We are open to a variety of backgrounds for the role
- Proven oral, written, presentation, and interpersonal communication and relationship skills
- Proven time management skills in a dynamic team environment
- Ability to work as part of a team to tackle problems in dynamic, energising environments
- Inquisitive, practical, and passionate about technology and sharing knowledge
- Curious Mindset: Loves to be the first to know something and to understand why and how things happen
- Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles
- Good at explaining ideas and finding ways to keep people’s attention
- Willing and able to travel occasionally
- Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)
- Fluency in English and German
What the job involves
- Also known as a "Presales Consultant," "Sales Consultant," or “Sales Engineer”, our team is looking for curious candidates with a real passion for technology to join our Solution Engineering team for the Services industry
- We are deeply passionate about customer success, our technology, solutions, and our business
- We deliver strategies and solutions that fuel growth by capturing the C-Suite's mind share, budget, and wallet share in every account: accelerating new customers, growing big deals, and extending the platform
- We partner with our sales team to drive new business and help companies reach their growth goals
- While selling value is our main focus, we intend to engage in discussions around process improvement and best practices to help our customers succeed
- Our team thrives on collaboration from our diverse professional and educational backgrounds, mentorship, and professional development while maintaining a positive work/life balance through passion, ingenuity, and integrity, fostering a culture of openness and fun!
- The Solution Consulting team is organized into several smaller teams based on the products they are selling, or the industry/vertical they are selling into
- In this case, we’re looking for someone to support the telecommunication industry team
- This position is a Global Presales Role to support one of our most strategic telecommunications customers
- We’re looking for a presales colleague preferably from the software industry and/or with telecommunication consulting/customer background to support our Pre-Sales team
- This role specifically is to support as a Pre-Seller for our telecommunications customers
- This role is perfect for someone who likes to work with people, is able to think strategically, interested in technology / digitalisation, interested in continuous learning, and has an understanding of what challenges the Telecommunication industry is facing today
- Liaise with your sales counterpart “on eye level” to develop new/existing business or account strategy
- Lead discovery sessions with your customers to understand/identify industry challenges as a basis to build an innovative solution in a digitalized world
- Clearly articulate the benefits of Salesforce to customers at all levels, examples include; Administration/IT Staff, managers and "C" level executives
- Create memorable positive experiences for your customers, using emotional intelligence, storytelling, immersive demo techniques, etc
- Leverage your technicals skills to build innovative art of the possible demo solutions and establish a trusted relationship with the technical collaborators on the customer side
- Orchestrate an extended Solution Consulting team while building e.g. Multi-Cloud solutions for the customer
- Represent Salesforce during Marketing or Partner Events with the specific Consultant knowledge (e.g. Industry demos, industry-specific discussions/use cases)
- Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives
Application process
- By applying to the Solution Engineer posting, recruiters and hiring managers across the organisation hiring Solution Engineers will review your resume
- Our goal is for you to apply once and have your resume reviewed by multiple hiring teams
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Salary benchmarks
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Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
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