Senior Director of Operations, Wrapbook
$164-263.8k
Salary dependent on location within the US; For Canadian applicants: CA$164K – CA$223.5K
Media production payroll & insurance solution
Open for applications
Media production payroll & insurance solution
201-500 employees
Open for applications
$164-263.8k
Salary dependent on location within the US; For Canadian applicants: CA$164K – CA$223.5K
201-500 employees
Company mission
Wrapbook's mission is to make the lives of those working in production better.
Role
Who you are
- 10+ years of relevant work experience in program management, business operations, payroll operations or similar functions
- Experience managing and growing a team from 20 to 50+. Your team will consist of three direct reports and their respective teams
- Payroll and/or Entertainment payroll experience is preferred
- Sense of ownership and comfort with ambiguity
- Excellent organizational skills including time management, goal setting, and attention to detail
- Demonstrated ability to build trusting relationships across all levels of an organization
What the job involves
- As the Senior Director of Operations, you will be responsible for ensuring Wrapbook processes payroll, taxes and associated fringes accurately, compliantly and on time
- In this capacity, you will lead a critical multifunctional team that includes Union Payroll processing, Payroll Operations and Tax Operations
- These teams are responsible for various payroll functions including accurate and timely payroll processing, remittance to guilds for fees/dues/benefits, tax payments to state and federal agencies, medical benefits management, ownership of state unemployment claims and more
- This role is about architecting a best-in-class organization of people, systems and processes that allows us to perform at the highest level and at a rapidly increasing scale
- You will report to the SVP of Client Operations and will work closely with other teams across Wrapbook
- Provide leadership and guidance to three core operations teams: Union Payroll, Tax Operations and Payroll Operations
- Establish operational targets and execute an operating model to support industry standards for accuracy, compliance and timeliness
- Improve and automate our existing operations to increase efficiency and reliability
- Partner with product on building features to solve customer needs and tooling for the operations teams to support the operational functions
- Role model outstanding program management and change management skills across the Client Operations team and Wrapbook
- Deep dive into special projects, dig into root causes, and collaborate across teams to drive seamless execution. Success means you’ll comfortably partner with Engineering and Product teams and can speak to what an internal Operations team member’s day-to-day looks like
- Build a system of operating whereby everyone knows how to do their job, has the best tools available to do so and are able to measure one’s effectiveness
- Attract and retain top talent; build a high-performing organization
Our take
Payroll systems for the production industry are long outdated, with the vast majority of administration still being completed manually, in person, and on paper. This forces cast and crew members to loose many hours in unpaid work and drives up production costs.
Wrapbook's app helps cast and crew complete onboarding, submit timecards and track payments. It offers touch and face ID and helps users track various filings as they pass through the system. Its position as one of the country’s only entertainment-compliant companies of its kind has given it a strong head start in its field.
The company's product is used by well-known production companies such as CollegeHumor, Creative Blood and JN, and serves over 1,000 companies in total. In 2021, commitments from new and existing investors boosted Wrapbook’s valuation to $1 billion, earning it unicorn status. With this funding, it has continued to bolster its payroll platform and workforce to best support the needs of production companies.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Sep 2024
$20m
LATE VC
Nov 2021
$100m
SERIES B
Total funding: $150.4m
Company benefits
- Health & Benefits - choose from several customizable plans, including vision and dental
- Minimum Time Off - Everyone is encouraged to take at least 3 weeks off annually
- 401K & RRSP
- Work Remotely
- IT Setup for Your Home
- Lifestyle Perks - Wrapbook employees get a monthly stipend to treat themselves
- Stock Options
- Parental Leave
Company values
- Compassionately Direct - Seek to understand each other while communicating transparently
- Be Yourself - Respect and celebrate our diversity
- Bias Towards Action - Lean into taking action, fast in low stakes and deliberate in high stakes
- Delight Customers - Win users’ hearts with seamless, compliant, and secure services
- Own Our Work - Be accountable to our impact. Surface issues to learn together
Company HQ
Midtown Manhattan, New York, NY
Articles
Leadership
Cameron Woodward
(Co-Founder)Director of Interactive Marketing at Invisible Children. Next, Co-founded and Executive produced Sprinkle Lab for 8 years. Went on to Found and serve as CEO of Film Casualty Insurance Agency.
Naysawn Naji
(Co-Founder)Early career as a Programmer at McGill University. Became a Software Developer at Xiphos Technologies. For over 4 years was Program Manager at Microsoft. Founded artSumo.com. For 5 years was CTO of Grupo Regalii.
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