Customer Experience Manager, Aura

$60-80k

Salesforce
Zendesk
Senior level
Remote in US
Aura

Digital security company

Be an early applicant

Aura

Digital security company

501-1000 employees

B2CB2BSecuritySaaSCyber SecurityFraud

Be an early applicant

$60-80k

Salesforce
Zendesk
Senior level
Remote in US

501-1000 employees

B2CB2BSecuritySaaSCyber SecurityFraud

Company mission

To create a safer internet by making comprehensive digital security simple to understand and easy to use.

Company mission

To create a safer internet by making comprehensive digital security simple to understand and easy to use.

Top investors

Many candidates hear
back within 2 weeks

29% employee growth in 12 months

Our take

Aura provides digital security solutions at both individual and enterprise level. An amalgamation of five businesses (including Intersections Inc, an identity theft solutions provider established in 1996) Aura brings together decades of experience in the security space.

Aura offers a range of plans to help businesses and consumers keep their data safe, with protection from identity theft, online financial theft and protection of technology and devices. It's a competitive space, with rivals including IDShield and IdentityForce. However Aura's combined experience in the field and the constantly increasing online security threats (for instance, catfishing - a scam where the perpetrator adopts a fictional persona to obtain personal information , financial gain or to lure someone into a relationship has doubled in frequency in the last 5 years) means there has proved to be plenty of room for the company to carve out space for itself in the market.

Aura's acquisition of the Pango Group in 2020 has proved to be profitable for the company, giving it access to more digital security verticals and helping to generate 35% year on year growth. It is continuing to scale the business, hiring more talent to make this a possibility.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Benefits

  • Work from home opportunities
  • Health insurance
  • 401k plan
  • Volunteer time off
  • 12 weeks paid parental leave
  • Vision and dental insurance

Company values

  • Wow our customers
  • Own the outcome
  • We are one team
  • Embrace what's next
  • Aspire to greatness

Funding (last 2 of 5 rounds)

Jun 2023

$22m

ANGEL

Oct 2021

$200m

SERIES F

Total funding: $522.7m

This company has top investors

Leadership

Hari founded Endurance International Group in 1997, where they worked as CEO until 2017. Having undertaken an MBA at the Wharton School, they founded Auru in August 2017, and then Jump Ventures in June 2018.

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