Security Specialist, Vectra AI
Offers stock options
AI cyber threat detection
Job no longer available
AI cyber threat detection
501-1000 employees
Job no longer available
Offers stock options
501-1000 employees
Company mission
To make the world a safer and fairer place by using AI to see and stop threats before the become breaches.
Role
Who you are
- Solid understanding of network security, enterprise software, and security product lines (firewalls, SIEM )
- Excellent verbal and written communication skills to connect with customers at all levels
- Track record of building successful relationships with senior leaders and technical teams
- A genuine desire to deliver exceptional customer service and drive customer success
- Some experience in a customer-facing role within enterprise software (CSM, TAM, Sales Engineering, etc.)
- Demonstrable experience with Vectra, SentinelOne, Microsoft Defender, or CrowdStrike or similar technologies
- Experience supporting high-touch, enterprise customers (Fortune 500 or similar)
- Project management skills with a keen eye for detail
- Strong analytical, negotiating, and influencing skills
- Bachelor's degree or equivalent experience in Computer Science or related field
Desirable
- What would impress us even more would be some coding experience in Bash, Python, Powershell, or API's and some open-source development experience
What the job involves
- The Security Specialist builds strong customer relationships with a deep focus on technology
- Their expertise empowers customers to succeed and connect and collaborates with the customer as well as multiple internal teams
- We are seeking a dedicated Security Specialist in Dublin, to join our growing team, reporting directly to the Director of Professional Services, based in Texas
- You'll use your deep security knowledge to become a trusted advisor for our Managed Detection and Response (MDR) customers, as well as onboarding customers into our MDR/MXDR offerings
- A Security Specialist is the main point of contact, fostering positive customer experiences throughout their Vectra MDR journey
- They solve issues, provide technical guidance, and support customers and internal teams in enhancing the value of Vectra products and services
- Security Specialists love monitoring industry trends, staying updated on MDR standard processes, and educate customers on Vectra's platform and services as well as driving deep integration of Vectra Cognito into customer workflows, collaborate on renewal strategies, and develop programs to increase product adoption
- It is vital to be successful in this role to keep an eye on and report back on key success drivers to measure customer satisfaction, health score, and product usage
Our take
The increasing advancement of technology has created a need to keep our data safe and secure. And with cyber-attacks on the rise, companies are looking for ways to deter this problem. In response, Vectra AI has developed an AI-driven cyber security platform that detects attacker behaviours regardless of location.
The company continuously creates unique algorithm models for a host of current and new threat scenarios. What sets it apart from its competitors is the fact that its AI platform excels in detecting, clustering, prioritizing, and anticipating attacks. Alerts uncover attacker methods in action and are correlated across customer environments to expose real attacks.
Vectra AI has seen considerable global growth through its continued focus on platform innovation. Its expansion into new markets and locations has firmly established it as one of the top and award-winning cybersecurity options on the market.
Steph
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Apr 2021
$130m
SERIES F
Jun 2019
$100m
SERIES E
Total funding: $352.3m
Company benefits
- Unlimited PTO
- Healthcare Packages
- Global Wellness Days
- Employee Assistance Programs
- Parental Leave
- Fertility Assistance
Company HQ
West Valley, San Jose, CA
Leadership
Hitesh Sheth
(CEO)Former COO of Aruba Networks.
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