Senior Partner Operations Manager, dbt Labs

• 4+ years of revenue operations experience in partner operations, sales operations, or go-to-market strategy in a SaaS company. Experience in managing partner programs and GTM initiatives preferred
• Worked asynchronously as part of a fully-remote, distributed team
• An analytical mind and toolkit who is comfortable working with data in Excel/Sheets, Tableau (or other BI tools) and SQL
• A deep understanding of developing processes in Salesforce (process builders, flows, everything except APEX)
• Project Management experience working with numerous cross-functional and external stakeholders

Desirable

• We’re looking for a Senior Partner Operations Manager to join our centralized Revenue Operations team at dbt Labs
• This person will play a critical role in creating and maintaining scalable processes for our partner team and work cross-functionally across the entire GTM org
• Define and manage the operational strategy for marketplace and reseller processes, ensuring scalability and alignment with business objectives
• Partner with Sales and cross-functional teams to enhance efficiency, remove bottlenecks, and accelerate deal closure through partners
• Develop data-driven insights to optimize partner programs, track performance KPIs, and measure partner investments
• Collaborate with Finance to evaluate the effectiveness of partner-driven revenue and identify areas for improvement
• Execute on cross-functional initiatives from design to implementation - managing timelines and creating scalable repeatable processes to use globally
• Work closely with field leadership and sales operations to define engagement models and operational guidelines for partnerships across various go-to-market motions and regions
• Drive alignment between direct sales and partner-led motions to maximize impact
• Work directly with our Cloud Partners to define and optimize processes for leveraging cloud funding programs, ensuring maximum benefit for partners and tracking utilization effectively
• Develop and manage reporting frameworks for reseller sales and co-sell performance across key alliance partnerships (AWS, Snowflake, Databricks, Azure, GCP & Others)
• Provide insights to internal stakeholders and partners to drive data-informed decisions, optimize co-sell motions, and enhance partner engagement
• Lead the implementation and optimization of partner technology solutions, including PRM (Partner Relationship Management) platforms, Crossbeam, and marketplace portals, ensuring seamless partner engagement and performance tracking
• Oversee and optimize the management of partner portals to ensure seamless partner engagement, compliance with programmatic requirements, and alignment with evolving partner programs
• Continuously evaluate and enhance processes to maximize the effectiveness of these platforms
• Work cross-functionally with Sales, Operations, Finance, and Legal to ensure partner operations align with company-wide goals and compliance requirements
• Provide recommendations to enhance processes and support scalable partner operations

• Interview with Talent Acquisition Partner
• Interview with Hiring Manager
• Team Interviews
• All video interviews unless accommodations are needed