UX-UI Specialist/Designer, Kaizo

• You don’t just design pretty screens — you design experiences that actually work
• You talk to customers. You dig into the data. You connect the dots. You don’t just care about how something looks — you care about whether it solves a problem, whether it’s used, whether it makes sense
• You’re the glue between Product and Engineering. You’ve got the curiosity of a researcher, the eye of a designer, and the patience to see it through to pixel-perfect execution
• You’re not looking to wait your turn. You’re ready to step up, take ownership, and make a real impact
• This is a SaaS B2B role — that’s non-negotiable. You need to understand complex enterprise workflows and multi-stakeholder environments
• 4-6 years of product design experience
• Proven SaaS B2B track record
• Strong UX research skills (user interviews, usability testing)
• Experience building and evolving design systems
• Advanced Figma skills
• Data-driven mindset — you use product metrics to guide decisions and measure design impact
• Portfolio showing business impact, not just pretty visuals
• Confidence presenting to cross-functional teams and senior stakeholders
• We’re looking for someone who’s deeply user-focused, genuinely curious, and hungry to improve the experience — not just add new features

Desirable

• We’re growing quickly, we’re building fast, and we’re now at the point where we need a design specialist to step in and take the wheel
• Right now, Max (our Head of Product) is deep in the weeds. He’s direct, structured, supportive, and absolutely not a micromanager. But he’s stretched — he needs to get out of the details and focus on product vision. That’s why we’re hiring you
• You’ll step in to own and shape the design function at Kaizo
• You’ll fix what’s clunky, improve what’s good, and ruthlessly optimise what’s not adding value
• Our product is packed with great features, but the connections between them need work. There are inconsistencies in user experience. Some features need to be redesigned. Some need to be retired. You’ll help us build a more seamless, intuitive, and scalable product
• This is a specialist role with deep ownership — not a box-ticking “senior” job. You’ll lead discovery, set design strategy, evolve our design system, and make sure what we ship is both beautiful and usable
• You’ll be right at the heart of an AI-native product
• We’re not just talking about AI — we’ve fully adopted it. You’ll help us design the next generation of customer operations platforms powered by AI
• We’re scaling fast, the impact you’ll have is huge, and you’ll build something that genuinely matters
• Own design at Kaizo. You’ll shape, structure, and scale our design function
• Talk to users. Interviews, prototype testing, usability studies — you’ll be close to the people who use our product
• Lead discovery. Turn vague problems into clear solutions, backed by research and data
• Be data-driven. You’ll track and measure how design impacts user behaviour, product adoption, and business outcomes
• Connect the product. Improve feature flows, remove friction, and make sure everything works together seamlessly
• Fix what’s broken. Tackle UX inconsistencies, retire redundant design, and bring clarity to complex workflows
• Level up our design system. In Figma, and across the team
• Partner with Engineering. Ensure what’s shipped matches what’s designed
• Join customer conversations. From QBRs to major feature discussions
• Mentor as we grow. Help scale design maturity across the company

• We keep it fast, clear, and respectful of your time:
• Call with Jo/Max
• Portfolio Review
• Design Challenge (short and relevant)
• Team Fit Interview
• CEO Chat
• We’ll keep you in the loop every step of the way