IT Analyst, Teikametrics
$80-100k
+ Stock options
eCommerce optimization platform
Be an early applicant
eCommerce optimization platform
201-500 employees
Be an early applicant
$80-100k
+ Stock options
201-500 employees
Company mission
Teikametrics' mission is to help sellers and brand owners maximize their potential on the most valuable marketplaces by combining data, AI, and expertise.
Role
Who you are
- The ideal candidate will have a strong background in Mobile Device Management (MDM) / Enterprise Mobility Management (EMM), Single Sign-On (SSO) tooling, computer deployment
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Minimum of 5 years of experience in IT, with a focus on MDM/EMM and SSO tooling, computer deployment, security, compliance and project management
- Proven track record of working with vendors and partners to develop and implement successful IT projects
- Strong analytical and problem-solving skills, with the ability to identify opportunities for process improvement and implement effective solutions
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional and international teams
- Familiarity with industry best practices, tools, and technologies, including cloud computing, virtualization, and IT security
- Experience with project management methodologies, such as Agile, Scrum, or Waterfall
- Experience working with international teams is a plus
What the job involves
- Teikametrics is seeking an IT Analyst to join our growing team
- In this role, you will play a crucial part in our IT department, working closely with vendors and partners to build a project pipeline that drives continuous growth for our IT program
- You will be collaborating with a counterpart in India, and report to the Director Of Engineering
- And will work with cross-functional and international teams to develop and implement innovative IT solutions, with a focus on maintaining robust security and ensuring regulatory and internal compliance
- You'll manage and optimize our SSO platform (JumpCloud, Microsoft 365), ensuring secure, seamless access across applications
- Administer and support MDM/EMM tools (JumpCloud and Jamf) for macOS and Windows devices, including deployment, compliance, and patch management
- Collaborate on configuration and policy enforcement to align with security and compliance requirements
- Administer Google Workspace and Microsoft 365, including email, calendaring, groups, and licensing
- Support DNS and email security management to ensure high availability, deliverability, and protection against spam/phishing
- Manage endpoint security with SentinelOne and ensure compliance with security awareness training (KnowBe4)
- Maintain and manage compliance frameworks in Vanta, including conducting audits, collecting evidence, and performing control testing to ensure adherence to regulatory and internal standards
- Proactively monitor for vulnerabilities and risks, implementing remediation and mitigation strategies
- Oversee computer and hardware lifecycle management, from procurement through decommission
- Manage IT asset inventory with Jira Assets, maintaining accurate records for compliance and operational efficiency
- Work with vendors and service providers to scale IT infrastructure and services
- Partner with cross-functional and international teams, including counterparts in India, to drive consistent IT practices globally
- Provide technical mentorship and support to junior team members
- Contribute to IT roadmap planning by evaluating new tools, vendors, and services
- Create and maintain documentation, including SOPs, runbooks, and technical guides
- Continuously seek opportunities to streamline IT processes and improve service delivery
Our take
When advertising goods on fiercely competitive marketplaces like Amazon and Walmart, third-party sellers and brands need all the help they can get to stand out. This is the challenge that Teikametrics was created to tackle.
The company offers an AI-powered retail optimization platform that aims to help sellers maximize sales across third-party marketplaces. It is by no means the only company doing this, with competitors such as Sellics, Sellozo, Quartile, Pacvue, and Tinuiti all offering their own solutions.
However, Teikametrics is seen as a leader in this market and boasts 2,500 customers including enterprises like NutriBullet, Dickies, Timberland, Munchkin, and Clarks. The company extended the functionality of its platform by acquiring eCommerce market intelligence company Adjusti.co in late 2020, which has aided Walmart in heightening competition against Amazon in the eCommerce marketplace.
Freddie
Company Specialist at Welcome to the Jungle
Insights
30% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jul 2021
$40m
SERIES B
Feb 2020
$15m
LATE VC
Total funding: $65m
Company benefits
- Flexible work schedule
- Monthly events aimed at having fun, meeting the team and relaxing
- 3-month paid parental leave
- Work from home stipend
- Work from home opportunities
- Health insurance
- Unlimited paid vacation
- Culture Committee
- Thrive @ Teika
Company HQ
Fort Point Channel Landmark District, Boston, MA
Leadership
After graduating with a degree in Economics from Harvard, Alasdair founded an e-commerce company, HDO Group LLC, and an online weight loss community and tool, traineo.com. Before founding Teikametrics, they were also CEO of Clever Athletics LLC, selling high-end sporting goods spanning several websites and retail locations.
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