Regulatory Conduct Compliance Officer, iwoca

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£45-50k

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Mid level
London

1-3 days a week in office

iwoca

Online loans for small businesses

Be an early applicant

iwoca

Online loans for small businesses

201-500 employees

FintechB2BLending

Be an early applicant

£45-50k

+ Share options

Mid level
London

1-3 days a week in office

201-500 employees

FintechB2BLending

Company mission

To give small business owners a great experience while getting the finance they need.

Role

Who you are

  • Minimum of 3 years experience in a conduct risk, compliance, or similar role within financial services, with exposure to lending products
  • Strong understanding of conduct risk principles and their application in unregulated lending environments
  • Experience working with or within the standards set by the Lending Standards Board (LSB) is desirable
  • Familiarity with the regulatory landscape affecting SME lending in the UK, even in unregulated sectors
  • Bachelor’s degree in finance, law, business, or a related field
  • Professional qualifications in risk management, compliance, or a related discipline are desirable

What the job involves

  • Develop, implement, and maintain a conduct risk framework specifically tailored to unregulated SME lending activities, aligned with the standards of the Lending Standards Board
  • Identify, assess, and monitor conduct risks, ensuring effective management within our risk appetite and in accordance with LSB principles
  • Collaborate with the Head of Regulatory Compliance to establish and communicate clear conduct risk policies and procedures, ensuring they reflect LSB standards
  • Conduct regular audits and reviews of lending practices to identify potential conduct risks, with a focus on adherence to LSB guidelines, and recommend corrective actions where necessary
  • Develop and maintain a comprehensive risk register, ensuring that all identified risks are regularly reviewed and updated, particularly in relation to LSB compliance
  • Provide training and guidance to staff on conduct risk, responsible lending practices, and the importance of treating customers fairly, with a particular emphasis on LSB standards
  • Promote a strong risk culture across iwoca, ensuring that all employees understand their role in managing conduct risk and maintaining LSB compliance
  • Support the Head of Regulatory Compliance with preparation of regular reports on conduct issues for senior management and the Risk Committee, highlighting key risks, trends, and mitigation actions, with specific reference to LSB compliance
  • Analyse data and metrics related to conduct risk and customer outcomes, using insights to inform decision-making and continuous improvement, particularly in line with LSB standards
  • Act as the first point of contact for conduct risk matters, working closely with internal stakeholders, including but not limited to the legal, and operations teams, and ensuring alignment with LSB standards
  • Engage with external stakeholders, such as the Lending Standards Board to stay informed about emerging risks, trends, and regulatory changes

Salary benchmarks

Our take

UK SME's are the backbone of a complex economy that is constantly changing, so the need for fast and responsive access to finance is becoming more and more important to ensure their success and growth. iwoca allows SMEs access to business loans in less than a minute, with its API and business marketplace partnerships.

With offerings like iwoca's, gone are the days where waiting up to eight weeks for a loan decision was viable. Its simplified business loans of £1,000 - £500,000 come with no fees attached, and applying online takes no more than five minutes. The ready availability of iwoca loans gives business owners a level of certainty, so that they can make instant decisions to help their business grow.

iwoca has made a number of partnerships with other players in the business finance space, including an impressive industry-first invoice checkout integration with QuickBooks. Funding raised by the company, which is now operating at net profitability, will enable it to meet a recent surge in demand for corporate loans. The company has made several billion in funding available to over 100,000 businesses since launching, positioning itself as a leading European fintech.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

Some candidates hear
back within 2 weeks

33% female employees

-2% employee growth in 12 months

Company

Employee endorsements

Opportunities to learn

"Great opportunities available to learn from both individuals through shadowing, and teams through presentations and even secondment opportunities -..."

Funding (last 2 of 7 rounds)

Aug 2019

$13.2m

GRANT

Feb 2019

$26.3m

SERIES D

Total funding: $95.4m

Company benefits

  • Flexible working across all teams.
  • Twice a year we rent houses in places like Sicily and the French Alps where each team can work together for a week poolside.
  • Share options after six months.
  • Comprehensive health insurance and cash plans.
  • Gym discounts and weekly yoga classes.
  • Each floor of iwoca HQ has a fully stocked fridge for breakfast.
  • Enhanced maternity and paternity leave for new parents plus a nursery benefit.
  • Unlimited unpaid leave.
  • The time and budget to invest in your professional development.

Company values

  • Motivated: Going to work shouldn't feel like a slog, so we want everyone in the team to personally care about what they're working on. We stay motivated by celebrating our wins, learning from our mistakes, and always looking for new gaps to step into.
  • Smart: At iwoca being smart isn't about what you know, it's about how you think. Smart thinking means looking at each problem by asking ‘why’ first, then figuring out ‘how’.
  • Humble: We know all ideas are flawed, all code has bugs, and everyone makes mistakes - it’s how we learn. For us, being humble means you question yourself first, rather than your team.
  • Growth Mindset: We think there's always a better way to solve a problem. So we never let ourselves get comfortable with being good enough.

Company HQ

Fitzrovia, London, UK

Leadership

7 years of experience in finance, most recently as a VP at Goldman Sachs.

James Dear

(Head of Systems & Numbers)

Previously a VP at Deutsche Bank. Has a PhD in Physics from King's College London.


People progressing

Joined as a Customer Onboarder, moved into the Broker Team and has most recently been promoted to Partnerships Manager.

Diversity, Equity & Inclusion at iwoca

  • We work hard to make iwoca a place where everyone feels welcome, where you can confidently be yourself. We understand that diversity isn't an optional add-on, it's the core ingredient of what makes us great.

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