Senior Product Manager, TigerConnect
AI & Analytics
Healthcare communication and collaboration suite
Open for applications
Healthcare communication and collaboration suite
201-500 employees
Open for applications
201-500 employees
Company mission
To provide a healthcare communication solution that radically improves the way care is delivered.
Role
Who you are
- Bachelor's degree in Computer Science, Engineering, Business, or related field (MBA or advanced degree in a technical field preferred) and 7+ years of product management experience in B2B SaaS or enterprise software
- Demonstrated experience building AI/ML-powered products or analytics platforms from concept through launch
- Experience with Large Language Models (LLMs), natural language processing, or conversational AI
- Strong technical foundation with understanding of modern AI/ML technologies, data platforms, and analytics tools
- Understanding of AI safety, ethics, and responsible AI practices
- Proven ability to create compelling business cases with rigorous financial analysis
- Track record of successful product launches that delivered measurable business results
- Excellent customer discovery and user research skills
- Strong written and verbal communication skills with ability to influence stakeholders at all levels
- Familiarity with data analytics platforms and business intelligence tools
- Previous experience launching 0-to-1 products or new product categories
- Strong preference for hands-on experience with AI-assisted development tools (e.g., Claude Code, GitHub Copilot, Cursor) and comfort using them to prototype, explore technical concepts, and accelerate product work
- Experience in private equity-backed or high-growth SaaS companies
- Healthcare industry experience, particularly with clinical workflows or enterprise healthcare software, along with knowledge of healthcare data standards, interoperability, and regulatory requirements is preferred
What the job involves
- We are seeking an exceptional Senior Product Manager to lead our AI and Analytics product initiatives
- This strategic role will drive the development of next-generation capabilities that leverage artificial intelligence and advanced analytics to deliver measurable value for our healthcare customers
- As a Senior Product Manager, you will define and execute product strategy for AI-powered solutions, working at the intersection of healthcare workflows, data analytics, and emerging AI technologies
- You'll be responsible for identifying high-value opportunities, validating concepts with customers, and deliveri
- Define and execute product strategy for AI and analytics capabilities within the TigerConnect platform
- Develop comprehensive product requirements, user stories, and acceptance criteria for AI-powered features
- Create and maintain a product roadmap that balance innovation with customer needs and business objectives
- Design analytics frameworks that enable customers to measure outcomes and demonstrate ROI
- Partner with engineering to evaluate AI/ML technologies, architectures, and implementation approaches
- Identify and prioritize opportunities to apply AI and machine learning to healthcare workflow challenges
- Research emerging AI technologies and assess their applicability to healthcare use cases
- Design intelligent automation solutions that improve efficiency and reduce manual effort
- Develop data-driven insights capabilities that enable better decision-making for healthcare organizations
- Establish governance frameworks and best practices for responsible AI deployment in healthcare settings
- Lead development of agentic AI capabilities including autonomous workflow automation, intelligent assistants, and multi-step decision-making systems that can independently complete complex healthcare tasks
- Develop rigorous business cases including financial analysis, market sizing, and competitive assessment
- Create ROI models and value propositions that resonate with healthcare executives and procurement teams
- Define success metrics and KPIs for AI and analytics products
- Monitor product performance and iterate based on usage data and customer feedback
- Drive cross-functional alignment across Product, Engineering, Sales, Marketing, and Customer Success teams
- Conduct customer discovery to understand pain points, workflows, and unmet needs
- Lead user research activities including interviews, surveys, and usability testing
- Develop and execute pilot programs to validate product concepts with early adopter customers
- Synthesize customer feedback into actionable insights while maintaining strategic product direction
- Build strong relationships with key customers and serve as a trusted advisor on AI and analytics topics
Our take
TigerConnect unifies the whole healthcare system under one platform, enabling users to connect to hospitals, healthcare providers, patients and their families within one easy to use, secure interface.
According to the Joint Commission Center for Transforming Healthcare, almost 80% of serious medical mistakes involve miscommunication between caregivers. TigerConnect effectively minimises errors in comms and the sharing of critical data between departments, meaning greater efficiency and quality of care.
As many healthcare organizations remain stuck in the technological dark ages, TigerConnect is leading the way in the digital transformation of clinical collaboration. This enables the company to play a key role in strengthening patient care, cutting costs and streamlining the workflows that keep people healthy.
Steph
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2020
$45m
SERIES D
Nov 2015
$50m
SERIES C
Total funding: $129.1m
Company benefits
- Prime office space in the major tech ecosystems of California - Silicon Beach and Silicon Valley - each complete with a loaded fridge and tons of other perks (think rock climbing wall, food trucks, yoga, happy hours & more)
- An opportunity to work closely with a proven executive team, board, and serial entrepreneurs
- A fun environment that embraces a “work hard-play hard” culture
- Nedical benefits
- 401K matching plan
Company HQ
Mid-City, Santa Monica, CA
Leadership
Brad Brooks
(Founder & CEO)Having started their career at Donaldson, Lufkin & Jenrette, they worked for over 6 years at DIC Entertainment as President. They served as MD of Imperial Capital for 4 years before founding TigerConnect in 2010 and Whisper in 2012.
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