Sales Operations Manager, EverCommerce
EverHealth
$80-115k
+ Employee Stock Purchase Program
More information about location
Integrated SaaS solutions
Posted today
Integrated SaaS solutions
1001+ employees
Posted today
$80-115k
+ Employee Stock Purchase Program
More information about location
1001+ employees
Company mission
To transform commerce for the service economy.
Role
Who you are
- The ideal candidate will have an in-depth understanding of sales metrics and a proven track record of data calculations and analysis
- You can thrive in a fast-paced environment, are flexible and comfortable with changing priorities, can distill large amounts of information into simple concepts, and can build effective working relationships cross-functionally
- Bachelor’s degree required
- Minimum 3 year of work experience in a relevant role, such as sales/business/revenue operations, sales analysis, pipeline strategy, or/or sales strategy, with preference towards experience at a SAAS company and/or healthcare technology company
- Deep understanding of Excel is a requirement
- Expert in both managing data and maintaining its integrity
- Experience in lead funnel management and an understanding of sales funnel metrics
- Strong analytical and problem-solving skills, with a data-first mindset
- Excellent communication skills, capable of translating complex data into actionable insights for both technical and non-technical stakeholders
- Highly organized and detail-oriented, with the ability to balance strategic thinking and tactical execution
- Curious, adaptable, and self-motivated with a passion for continuous improvement and scaling systems
- Expert-level Salesforce.com experience and related sales tech stack administration/management experience
- Advanced project management capabilities, leading multiple projects with multiple stakeholders under tight timelines
- Experience with sales commissions software i.e., CaptivateIQ, is a plus
What the job involves
- We are looking for a Sales Operations Manager to aid in the design, development, and execution of our metrics reporting and to help optimize sales process for the EverHealth Revenue Operations Team
- The EverHealthTeam is currently comprised of five different solution segments (DrChrono, iSalus, CollaborateMD, Updox, and Charge Capture powered by MDTech) but the vision is to bring these different teams, processes, and policies together as One EverHealthTeam and this is a critical role that will help in the data and process phases of this plan
- The portfolio of products include EHR, Practice Management, RCM services, practice communication tools, patient engagement tools, and mobile charge capture
- As a critical member of the EverHealth Revenue Operations team, the Sales Operations Manager is responsible for leading and driving the management of data and process for EverHealth Sales
- Lead and optimize monthly sales commission calculations, ensuring accuracy, transparency, and timeliness
- Own sales reporting within multiple CRM instances, ensuring accuracy and consistency across solution segments, as well as any non-CRM sales reporting
- Build reports and dashboards to surface insights on performance, pipeline health, conversion rates, and revenue trends
- Analyze pipeline creation, lead source effectiveness, and funnel efficiency to inform strategy
- Identify and implement enhancements to streamline workflows and increase rep productivity
- Administrate sales tool tech stack, ensuring proper functioning and driving optimization efforts in support of sales reps and leadership
- Analyze, enable, and optimize the sales funnel and motion – Responsible for constructing sales processes in collaboration with leadership and ensuring documentation, education, and change management across the sales team
- Partner with leadership to turn revenue and sales analytics into actionable strategies
Our take
Denver-based EverCommerce is a service commerce platform that offers vertically tailored SaaS solutions for more than half a million global service-based SMBs. Its goal is to accelerate digital transformation across various industries within the service economy, which has proved to have done when considering its recent growth in customers.
The company, which specializes in Home Services, Health Services and Fitness & Wellness Services, serves to accelerate growth, streamline operations and increase retention. By automating these processes, EverCommerce enables clients to focus on simply growing their businesses. Despite increased macroeconomic headwinds in recent years, affecting the marketing services solutions, the company still delivers double-digit growth and solid profitability.
In 2021, EverCommerce acquired DrChrono and through this both companies are able to share their commitment to helping SMEs thrive. In fact, EverCommerce has become somewhat of a beast in its trade having acquired almost 30 companies, multiple in each year. This has enabled it to adopt a broad array of features to offer its growing customer base
Freddie
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2020
$20m
GROWTH EQUITY VC
Apr 2017
$12m
SERIES A
Total funding: $36.2m
Company benefits
- Flexibility to work where/how you want – in-office, remote, or hybrid
- Robust health and wellness benefits, including an annual wellness stipend
- Continued investment in your professional development through Udemy
- 401k with company match
- Flexible and generous paid time off
- Employee Stock Purchase Program
Company HQ
River North Art District, Denver, CO
Leadership
Matthew Feierstein
(President & COO)Former President at PaySimple. They were also the COO at Pronto.
Chris Alaimo
(CTO)They have extensive history as a VP of Engineering at various companies. Former CTO at PaySimple.
Eric Remer
(CEO)Co-founded I-Behavior, Conclave Group LLC and PaySimple.
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