Solutions Engineer, Affinity

• Your expertise in private capital and your ability to host value driven conversations will boost close rates, retention and success
• Bachelor's degree (BA/BS) in Computer Science, a related technical field, or equivalent practical experience
• A minimum of 3 years of hands-on experience in technical support, professional services, engineering, or systems engineering
• Strong private capital industry experience and knowledge
• Problem-solving skills rooted in an engineering mindset, coupled with the ability to articulate solutions effectively to diverse audiences
• Excellent communication skills, coupled with well-defined time-management abilities to manage multiple projects simultaneously
• Enthusiasm for taking on different responsibilities and contributing across various departments within the company

Desirable

• As a Solutions Engineer, you will drive business growth by understanding customer needs, providing compelling technical solutions, and effectively presenting the value of Affinity’s products
• Your role will be pivotal in effectively communicating technical information to customers while building and maintaining strong relationships internally and externally
• Additionally, as part of this very collaborative team, you will be asked to share your insights, case studies, and feedback establishing you as an Affinity expert
• Provide technical advice and support for sales opportunities, engaging with technical contacts, developers, and key stakeholders in prospect/customer organizations
• Ensure accurate positioning of Affinity and address technical objections through effective communication
• Conduct product demonstrations and present to prospect/customer contacts
• Facilitate pre-sales discussion on Affinity’s native and custom integration solutions
• Craft formal RFP response documents and high-level integration implementation plans
• Collaborate closely with sales colleagues, contributing to qualification and sales strategies
• Complete RFPs and InfoSec Questionnaires during the sales process, ensuring comprehensive responses
• Serve as the security advocate for our customer base, addressing information security and data privacy concerns
• Lead the implementation and success of pre-sales proofs-of-concept
• Collaborate with the Professional Services team to design and support complex solutions as needed
• Utilize project management skills and collaborate with technology partners as needed