Senior Account Manager, Influencer
TikTok Shop
$85-95k
Senior and Expert level
New York
Influencer marketing platform
Open for applications
Influencer marketing platform
1001+ employees
B2BMarketingDigital MediaSocial Media
Open for applications
$85-95k
Senior and Expert level
New York
1001+ employees
B2BMarketingDigital MediaSocial Media
Company mission
To shape the future of marketing by humanizing brands.
Role
Who you are
- Experience in social commerce, affiliate and/or influencer marketing delivery is crucial
- 5+ years in an agency or brand across influencer, social commerce, affiliate, performance or social
- Hands-on TikTok Shop experience (creator, seller, live shopping)
- Experience running affiliate programmes or working with networks (Impact, Awin, CJ, Rakuten, Partnerize)
- Experience delivering performance reporting and post-campaign analysis, and presenting to clients
- Experience managing creators at volume across multiple live campaigns
- Comfortable reviewing creator and brand agreements, with an understanding of usage and payment terms
- High energy, highly organised, and able to prioritise quickly across several projects
- A proven team player – proactive, positive and generous in supporting others
- All we ask is that you have a passion for Influencer Marketing and a desire to be a part of one of the fastest growing companies within this exciting industry
What the job involves
- As Senior Account Manager, TikTok Shop, you are the delivery-focused driving force behind our Social Commerce & Affiliate campaigns
- You lead the end-to-end delivery of commerce campaigns across your accounts – owning day-to-day execution, affiliate programme operations, performance reporting and creator delivery – while supporting the Account Director on strategy and pitch responses
- You keep delivery moving and standards high, manage the workstream through Waves, and help build strong working relationships with clients on the commerce side (Client Services owns the executive relationship)
- You also mentor Senior Account Executives, bringing them on through day-to-day management, training and PDPs
- Reporting of the role: SVP, Global Performance
- Build a creator commerce engine from the ground up:
- Help scale the delivery infrastructure of a brand-new Commerce division – from campaign workflows to affiliate operations and engagement systems
- Oversee client strategy across culture and conversion:
- Deliver client strategy across TikTok shop, affiliate and emerging social commerce, turning creator-first content into measurable GMV, AOV and ROAS for global brands
- Set the standard and bring others with you:
- Become the reference point for social commerce and affiliate across the business – steering the wider team and raising the bar for how commerce is delivered in North America
- Own the end-to-end delivery of your accounts' Social Commerce & Affiliate campaigns; be the delivery-focused engine in the Commerce team
- Build the operational backbone: timelines, creator briefs, affiliate programme setup and campaign plans
- Own day-to-day execution across TikTok Shop (creator, seller, live) and affiliate networks
- Run affiliate programme operations day to day: creator onboarding, link/code setup, tracking, CPA postbacks, commission structures and creator tiering
- Own performance reporting and post-campaign analysis; convert GMV, AOV, CPA and ROAS data into clear insight and confidently present to clients
- Manage campaigns via Waves and relevant social commerce/affiliate platforms, ensuring the wider team upload content accurately and creator payments are organised; oversee sampling and seeding
- Help build and foster strong client relationships on the commerce workstream, managing expectations and sharing updates and actions (alongside Client Services)
- Assist the Sales and Client Services teams on commerce strategy, campaign tactics and pitch responses for prospective and existing clients
- Manage day-to-day relationships with TikTok Shop and affiliate network partners (Impact, Awin, CJ, Rakuten, Partnerize)
- Measures of success - in the first few months, you will have:
- Embedded into the North America Commerce team and built strong working relationships across Client Services, Creative Operations, Sales and Paid Media
- Developed a clear understanding of Influencer's Commerce & Affiliate framework, creator tiers and cross-platform commerce ecosystem (affiliate networks, TikTok Shop, YouTube Shopping, Meta Commerce)
- Taken ownership of end-to-end delivery across your accounts, running campaigns confidently through Waves, TikTok Shop and affiliate platforms
- Supported the activation of at least two live affiliate programme, driving measurable creator output across a client portfolio
- Owned performance reporting and post-campaign analysis, converting data into insight and presenting to clients
- Supported the development of Senior Account Executive(s), and built confidence in how creator volume and high-converting cohorts fuel performance outcomes
Our take
Influencer is a technology platform that simplifies influencer marketing for both advertisers and creators. Connecting global brands with a network of vetted macro and micro creators, ensuring authenticity, quality, and creativity.
Once a connection is made, brands collaborate with creators to promote their products organically through creative content. Alongside this, the platform also provides brands with in-depth analytics on both the creators and campaign performance.
As an Official Global Marketing Partner with Meta, TikTok, YouTube, Twitch and Snapchat, Influencer has delivered award-winning campaigns for global brands like Xbox, NatWest, Amazon, Coca-Cola, Google, ASOS, and Spotify. With the growing shift towards influencer marketing, the company is poised to capitalize on this trend and extend its global reach.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
26% employee growth in 12 months
Company
Funding (1 round)
Sep 2019
$3.7m
SERIES A
Total funding: $3.7m
Company benefits
- Private Healthcare: We've got you covered for a range of healthcare needs
- Enhance Parental Leave: We support our people with big life changes
- Employee Assistance Programme (EAP): We provide confidential counselling for our people as well as financial and legal support
- Hybrid Working Model: We understand that your best work doesn't need to be in our offices. That's why we offer our people the option to work from home for two days a week
- Enhanced Annual Leave/Paid Time Off: So you can enjoy more time on personal interests and with family
- Flex National Holidays: We have a globally diverse team, so you have the choice of swapping national holidays to align with those that matter to you
- End of Year Closure: Enjoy our gift to you with paid time off at the end of the year, in addition to your annual leave
- Flexible Working: Start and finish times that can be flexed to support you
- Work from Anywhere Policy: Enjoy the freedom to work from where you want
- Dog Friendly Office: Your four-legged friends are always welcome in our office
- Influencer Tenure Programme: We appreciate the loyalty of our people by offering rewards based on the time spent working with us
- Regular Team Socials, Summer & End of Year Parties: To celebrate our success and all the amazing work our people do to achieve these
- Recognition Platform: A space for our people to celebrate each other and award points that can be converted to discounted purchases and experiences
- Learning & Development Budget: Development training to support all of our people to feel confident in their growth at any stage of their career
Company HQ
Soho, London, UK
Leadership
Ben Jeffries
(Co-Founder & CEO)Award winning Entrepreneur, Co-Founder of Breeze Clothing.
Caspar Lee
(Co-Founder)Investor and Youtuber. Co-Founder of MVE and Creator Ventures.
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