Junior Driver Onboarding Manager, Blacklane

• A team player who thrives in a fast-paced environment, guided by a strong moral compass with a commitment to integrity
• Experience in Operations, account management, onboarding and training is advantageous
• Excellent communication skills, adept at objection handling, and experienced in building strong commitments
• Proven ability to work effectively in an international team
• Detail-oriented problem solver with a knack for pitching and understanding unique selling points (USPs)
• If you are a goal-driven, results-oriented individual ready to roll up your sleeves and take on operational challenges, we would love to schedule a call with you

• Blacklane is seeking a dynamic Junior Driver Onboarding Manager to join our Partner Acquisition team
• Embark on the journey of revolutionizing chauffeuring alongside us, as we strive to maintain Blacklane's position as the preferred partner
• Our mission is to redefine chauffeuring by blending cutting-edge technologies with unparalleled service quality
• We are seeking an ambitious professional with a background in the travel or ground transportation industry
• The ideal candidate will bring experience in acquiring new accounts, partner onboarding as well as training
• As the Junior Driver Onboarding Manager, your primary challenge is to discover and engage new chauffeur service providers, driving the expansion of our partner base globally
• You will take ownership of the entire vetting process, from acquisition and onboarding to ensuring compliance of new chauffeur partners and their fleets
• Conduct outbound prospecting, and other relevant activities to identify new chauffeur service companies in your assigned territories
• Lead the acquisition, selection, and training of new partners while collaborating with senior colleagues for support
• Utilize business directories, web searches, and other data sources to research leads, reaching out to potential partners via phone/email, and meticulously record these activities
• Oversee the onboarding process for new partners through Blacklane’s onboarding funnel
• Ensure comprehensive documentation of all activities in your territories, providing regular updates
• Guarantee that all partners comply with legal requirements both pre and post onboarding
• Here’s what your journey at Blacklane could look like:
• 3 months:
• Immerse yourself in the business and role → Onboarding, meet key stakeholders, start to contribute
• 6 months:
• Build confidence in your role → fully own core tasks and drive measurable impact on team and company goals. Take ownership of projects, collaborate cross-functionally on initiatives that leave a noticeable mark
• 12 months:
• Scale your contributions and your expertise or leadership potential

• 1. Application Review:
• Your CV and documents are being reviewed by our respective Talent Acquisition + Hiring Manager
• 2. Talent Acquisition Interview:
• A quick introductory chat to ensure the role excites you and matches your interests and skills
• 3. Second Round:
• Case Study/Technical Interviews/Peers Interview/Stakeholder Interview
• A deeper dive into your experience and the specific aspects of the role, emphasizing alignment with Blacklane’s goals and vision
• 4.Third Round:
• Executive Interview and if applicable Reference Check
• 5. Offer Call: Celebrating YOU in joining the Blacklane crew

• Personal development plan & budget for online courses, conferences, and books
• Monthly 1:1 feedback chats with our C-level team members
• Employee stock option plan
• Flexible working hours & hybrid remote model
• Friday evening drinks at the office & twice-a-year department events

Total funding: $171.3m

Business transport for frequent travellers can be a difficult process. The pain of booking systems, invoicing, and inconsistent quality of services are issues travellers regularly face, hindering business operations and causing unnecessary delays. Chauffeurs also experience empty cars due to non-optimised booking processes.