Junior Driver Onboarding Manager, Blacklane
Offers stock options
Carbon-neutral global chauffeur service
Job no longer available
Carbon-neutral global chauffeur service
201-500 employees
Job no longer available
Offers stock options
201-500 employees
Company mission
To make top-quality service convenient and accessible worldwide.
Role
Who you are
- A team player who thrives in a fast-paced environment, guided by a strong moral compass with a commitment to integrity
- Experience in Operations, account management, onboarding and training is advantageous
- Excellent communication skills, adept at objection handling, and experienced in building strong commitments
- Proven ability to work effectively in an international team
- Detail-oriented problem solver with a knack for pitching and understanding unique selling points (USPs)
- If you are a goal-driven, results-oriented individual ready to roll up your sleeves and take on operational challenges, we would love to schedule a call with you
What the job involves
- Blacklane is seeking a dynamic Junior Driver Onboarding Manager to join our Partner Acquisition team
- Embark on the journey of revolutionizing chauffeuring alongside us, as we strive to maintain Blacklane's position as the preferred partner
- Our mission is to redefine chauffeuring by blending cutting-edge technologies with unparalleled service quality
- We are seeking an ambitious professional with a background in the travel or ground transportation industry
- The ideal candidate will bring experience in acquiring new accounts, partner onboarding as well as training
- As the Junior Driver Onboarding Manager, your primary challenge is to discover and engage new chauffeur service providers, driving the expansion of our partner base globally
- You will take ownership of the entire vetting process, from acquisition and onboarding to ensuring compliance of new chauffeur partners and their fleets
- Conduct outbound prospecting, and other relevant activities to identify new chauffeur service companies in your assigned territories
- Lead the acquisition, selection, and training of new partners while collaborating with senior colleagues for support
- Utilize business directories, web searches, and other data sources to research leads, reaching out to potential partners via phone/email, and meticulously record these activities
- Oversee the onboarding process for new partners through Blacklane’s onboarding funnel
- Ensure comprehensive documentation of all activities in your territories, providing regular updates
- Guarantee that all partners comply with legal requirements both pre and post onboarding
- Here’s what your journey at Blacklane could look like:
- 3 months:
- Immerse yourself in the business and role → Onboarding, meet key stakeholders, start to contribute
- 6 months:
- Build confidence in your role → fully own core tasks and drive measurable impact on team and company goals. Take ownership of projects, collaborate cross-functionally on initiatives that leave a noticeable mark
- 12 months:
- Scale your contributions and your expertise or leadership potential
Application process
- 1. Application Review:
- Your CV and documents are being reviewed by our respective Talent Acquisition + Hiring Manager
- 2. Talent Acquisition Interview:
- A quick introductory chat to ensure the role excites you and matches your interests and skills
- 3. Second Round:
- Case Study/Technical Interviews/Peers Interview/Stakeholder Interview
- A deeper dive into your experience and the specific aspects of the role, emphasizing alignment with Blacklane’s goals and vision
- 4.Third Round:
- Executive Interview and if applicable Reference Check
- 5. Offer Call: Celebrating YOU in joining the Blacklane crew
Our take
Business transport for frequent travellers can be a difficult process. The pain of booking systems, invoicing, and inconsistent quality of services are issues travellers regularly face, hindering business operations and causing unnecessary delays. Chauffeurs also experience empty cars due to non-optimised booking processes.
Blacklane aims at the higher end of the market, targeting corporate workers, executives and those who have the means to pay extra for higher levels of service when they travel. Through a booking system available on the company's website and in-app, Blacklane provides a reliable high-end service with inclusive pricing and on-call customer support. Blacklane also works for chauffeurs, filling empty seats to optimise services.
The company is also environmentally conscious, operating as a carbon-neutral company since 2017. The company offers electric vehicle rides in more than 30 of its 300 operational cities, and by 2025, aims for 75 percent of all rides to be in EVs. With substantial funding from Mercedes Benz in 2022, it seems set to meet these objectives.
Freddie
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2024
$67.8m
SERIES G
Mar 2021
$26m
LATE VC
Total funding: $171.1m
Company benefits
- Personal development plan & budget for online courses, conferences, and books
- Monthly 1:1 feedback chats with our C-level team members
- Employee stock option plan
- Flexible working hours & hybrid remote model
- Friday evening drinks at the office & twice-a-year department events
Company HQ
Schöneberg, Berlin, BE
Leadership
Dr. Jens Wohltorf
(CEO)A director of the competence center next generation services for DAI-Labor and principal leader at the Boston Consulting Group.
Frank Steuer
(Member of the Board)CTO at SemperLink and co-founder and CTO at Firstfon Ltd.
Salary benchmarks
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