Associate Director of Growth, Wonder
Retention
$156.5-165k
Extraordinary food that comes to you
Job no longer available
Extraordinary food that comes to you
1001+ employees
Job no longer available
$156.5-165k
1001+ employees
Company mission
To remake the relationship Americans have with food by revolutionising home dining.
Role
Who you are
- 7+ years of experience in marketing, channel marketing, brand management, account/relationship management, advertising or business development
- Bachelor’s degree in Marketing, Business, Communications or related fields
- Proven ability to develop and execute marketing campaigns and GTM plans
- Experience leading complex, cross-functional initiatives and partnering with technical or product teams
- Analytical and strategic thinker who turns insights into actionable plans that drive results
- Excellent communication, storytelling, and collaboration skills; ability to align teams and influence senior leaders
- Curiosity and a drive to test, learn, and improve
- Highly organized, detail-oriented, and skilled at managing multiple priorities
- Experience managing and tracking budgets is a plus
What the job involves
- This is a multi-faceted role, you will ideate and implement advanced loyalty mechanics and personalized messaging to boost habitual usage and foster a thriving community of high-value customers
- Responsible for end-to-end execution, from strategy through optimization, you will transform data into market-leading campaigns, generating intent for new customers and deeply optimizing the customer lifecycle for maximum retention
- You will champion cross-functional collaboration, partnering with Product, Analytics, and business units (Campus, Hospitality, Corporate) to deliver integrated programs that fundamentally advance Grubhub’s growth objectives
- You will think holistically about how to maximize business impact and own the strategy and execution of campaigns that align with Grubhub’s broader brand and growth objectives
- Own the end-to-end marketing strategy and execution of integrated campaigns across key strategic channels (including Campus and Corporate) and audiences (high value customers), ensuring programs drive measurable business growth and optimize the full customer funnel from acquisition through retention
- Design and lead customer lifecycle evolution across all marketing touchpoints, with an emphasis on effective, personalized messaging and advanced segmentation to increase consumer engagement and maximize LTV
- Drive performance across critical lower-funnel marketing channels, including the design and execution of advanced CRM strategies and the integration of in-product merchandising, gamification, and loyalty mechanics to boost conversion and habitual usage
- Lead cross-functional initiatives from strategy through execution, guiding teams across Product, Analytics, CRM, Media, Finance, and Creative to deliver cohesive, high-impact marketing campaigns and go-to-market (GTM) plans
- Shape strategic narratives, translating consumer insights, data, market trends, and emerging opportunities into clear recommendations, loyalty enhancements, product proposals, and marketing plans, driving alignment and action
- Own insight generation, analysis, & performance measurement, with a focus on retention metrics (e.g., LTV, churn rate, repeat purchase frequency), ensuring learnings translate into scalable best practices across lines of business
- Develop and evolve the marketing roadmap with an innovation mindset and a collaborative approach; identify growth opportunities, test and learn to expand reach, improve customer stickiness, optimize spend, and unlock new ways to retain and grow high-value customers. Set a long-term vision for how each strategic channel contributes to business goals, backed by data and insights
- Build and mentor a high-performing team, fostering collaboration, accountability, and analytical rigor across campaign planning, execution, and optimization
- Drive operational excellence, establishing clear frameworks, processes, and governance to balance near-term priorities with long-term strategic growth
Our take
Food delivered to your door often gets cold and soggy as it travels in a courier's bag from the restaurant to your home. Using Wonder, customers order food from a mobile app, which is cooked in a truck right outside your door. It aims to improve the standard of home-delivered food, both the quality of product – working with world-renowned chefs – and the experience itself.
Wonder has received fair criticism surrounding poor environmental consideration, as each kitchen/van sits idle with the engine running whilst food is prepared. A study by the US Department of Energy found that banning the unnecessary idling of personal vehicles would be the same as taking 5 million vehicles off the roads.
Despite this, Wonder has sustainability strategies involving food sourcing, reducing food waste, sustainable packaging, and, notably, an emissions-neutral fleet. Wonder has received enormous funding, bringing it to a valuation of $7 billion, and the number of vans distributed across North America is expected to multiply exponentially.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
May 2025
$600m
LATE VC
Mar 2024
$700m
LATE VC
Total funding: $2.1bn
Company benefits
- 401k with employer match
- Medical, dental, vision
- Health savings account with employer match
- 100% employer paid life insurance
- 2x pay if you work on holidays
- Learning and development opportunities to advance your career
- Wonder offers hourly employees stock options
Company HQ
World Trade Center, New York, NY
Leadership
Marc Lore
(Founder & CEO)Has previously (co-)founded the following companies: Global Association of Risk Professionals, The Pit, Quidsi, Jet.com, Mojo, Wizard and City of Telosa.
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