Senior Product Designer, Avalere Health
More information about location
Global healthcare communications agency
Open for applications
Global healthcare communications agency
1001+ employees
Open for applications
More information about location
1001+ employees
Company mission
To imagine new possibilities for a healthier world and create the connections that make better health happen.
Role
Who you are
- 5+ years product design experience favouring complex enterprise web applications, with 1+ years in a Senior capacity
- Experience designing end-to-end product experiences from discovery through delivery, with strong examples of shipped work
- Familiarity with AI UX concepts and experience designing AI-enabled features beyond simple chat interfaces
- Ability to reason through design trade-offs between helpfulness, safety, latency, accuracy, transparency, and user control
- Strong UI and interaction design skills for complex workflows, with the ability to simplify complexity without removing necessary depth
- Confident research practitioner: able to plan and run workshops, conduct user research, synthesise insights, and use evidence to influence decisions
- Strong cross-functional collaboration skills, with experience working closely with Product, Engineering, and subject-matter experts
- Experience in regulated, high-trust, or complex enterprise domains is desirable
- An outstanding portfolio demonstrating strong product thinking, design craft, research-informed decision-making, and measurable product impact
- Degree in design, psychology, business, statistics, human-computer interaction (HCI), related field or equivalent experience is a plus
- Experienced product design skills is required, 5+ years
What the job involves
- This is a fantastic opportunity to join a leading global strategic healthcare partner providing consulting and advisory services to the biopharmaceutical, medical technology, and wellness industries
- Our mission is to ensure that everyone has access to the care and treatment they need, regardless of location, financial status, or other factors
- We build and support multiple enterprise products used by internal and client teams to deliver real-world outcomes in high-stakes settings
- As part of our 2026 growth plans, we’re hiring a Senior Product Designer in the UK (flexible remote/hybrid)
- We are looking for an ambitious and driven individual who wants to make a direct impact in AI in enterprise healthcare
- We’re exploring and validating generative AI use cases across our products to reduce friction in end-to-end workflows and improve how work gets done
- This means designing experiences that move beyond standalone tools and towards human-led, AI-assisted workflows, where AI supports users through repetitive or complex steps while keeping people accountable, informed, and in control
- As a Senior Product Designer, you’ll help shape practical, usable AI-enabled experiences that improve speed, quality, and consistency across enterprise workflows
- You’ll work closely with Product, Engineering, and subject-matter experts to understand user needs, test ideas, design robust interactions, and deliver experiences that are trusted, transparent, and measurable
- This role suits someone who is comfortable working through ambiguity, can turn complex workflow problems into clear product experiences, and brings strong product design craft from discovery through to delivery
- Design GenAI-enabled experiences across one or more enterprise web-app products or workstreams, contributing to principles and reusable patterns for human-led, AI-assisted collaboration
- Translate complex workflows into clear user journeys, prototypes, experiments, and shipped product improvements, working closely with Product and Engineering
- Plan and conduct discovery and evaluative research for AI-enabled experiences, including concept testing, usability testing, preference testing, and workflows-in-context
- Use qualitative and quantitative evidence to inform design decisions, iterate on solutions, and contribute to success metrics with Product
- Design for trust, transparency, and user control, ensuring AI-assisted experiences help users understand what is happening, what has been generated, and where human review is required
- Collaborate with Legal/Compliance, InfoSec, and domain experts to incorporate appropriate UX guardrails into the experience
- Contribute AI-ready components, interaction patterns, and documentation to the global design system, maintaining a high-quality bar through design critique and review
- Support and collaborate with other designers by sharing product thinking, interaction design approaches, AI UX considerations, and workflow optimisation practices
- Be an active contributor to an experimental, evidence-driven design culture
Salary benchmarks
Our take
Avalere Health, founded in 2001 and formerly known as Fishawack, has built a strong reputation as a leading provider of cross-border strategy consultation, communications, and marketing expertise for companies in the biopharmaceutical, medical technology, and wellness industries.
Though the company doesn’t make its exact customer list public knowledge, it does claim to serve all of the top 20 pharmaceutical companies in the world, as well as several breakout biotech and medtech enterprises. In the over two decades since its founding, it has acquired and merged 19 healthcare firms worldwide - including Avalere Health, from which it takes its new name.
Given that it’s grown from one location in the UK to encompass teams across the US, Europe, and Asia, the company appears to operate from a position of serious strength in this trillion-dollar space. Recently, it seems Avalere has focussed on building out its leadership team as it embraces its new branding and manifesto.
Steph
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Company benefits
- The tools, skills, and support you need to think differently and to solve healthcare’s most complex challenges
- Career Experience team, whose mission is to provide every employee with a purpose-driven career
- Personalized learning and training
- Hubs across North America, Europe, and Asia, geared toward collaborating, training, socializing, and coming together as a global organization
- Flexible working practices
- Company pension/retirement plan
- Private medical insurance
- Employee wellbeing initiatives
- Compelling time-off policy
Company HQ
Old Street, London, UK
Leadership
Amar Urhekar
(CEO)Was previously the COO of Avalere Health, Group President at Evoke, Global President at Ashfield Health and was President of the Americas at McCann Health.
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