Senior Executive Assistant, Expedia Group
Online travel shopping company
Job no longer available
Online travel shopping company
1001+ employees
Job no longer available
1001+ employees
Company mission
Expedia's mission is to power global travel for everyone, everywhere.
Role
Who you are
- This multi-faceted position requires an administrative professional with a minimum of 10+ years administrative experience within a global organization.
- The ideal candidate will have a minimum 5 years’ experience directly supporting a senior level executive in a fast-paced, results oriented environment.
- Due to the high level of confidentiality issues in this environment, this position requires someone with the highest level of ethics, good judgment and common sense.
- Requirements also include advanced Microsoft Office skill (Word, Excel, PowerPoint, Access, and Outlook), strong editing/proofreading skills, exceptional organizational, communication and interpersonal skills.
- The selected candidate must be a team player with sound judgment, discretion, tact, demonstrated ability to maintain confidential information, and the ability to work independently.
- A high level of professionalism, strong attention to detail and ability to multitask are also required.
- Demonstrated abilities in confidentiality, initiative, judgment, discretion and managing multiple tasks are essential
- Candidates must thrive under pressure while being able to maintain a positive, pro-active attitude
- Requires judgment and creativity to manage schedules
- Ability to communicate effectively with high level contacts both inside and/or outside the company even when dealing with highly sensitive or confidential situations
- Ability to use informal channels and develop own networks to achieve faster work results for the team
- Ability to subtly persuade
- Must be extremely polished and present a professional image
What the job involves
- Provide comprehensive administrative support to senior executive officer(s)
- Serve as the first point of contact for escalated issues and provides appropriate resolution of the issues
- Make frequent high level contacts of sensitive nature inside and outside of the company
- Responsible for managing communications, email, calendar(s); phone calls
- Coordinate extensive travel and process expense reports
- Process invoices and POs; and assist S/VP with tracking spend and budget management, headcount tracking, organization chart upkeep, space management, and office moves
- May supervise other administrative staff
- Provide and/or create reports and presentations through in-depth data gathering and process management; special projects as requested, and other administrative tasks as needed
- Manage very complex calendars with multiple time zones
- Arrange simple and complex on and offsite group events and meetings, including planning, budgeting, and logistics; and may take minutes in meetings
- Create complex presentations by seeking information from different sources from both inside and outside
- Provide space management and office move coordination, including potentially large and complex moves
- Arrange mostly complex travel arrangements that includes multiple legs, international travel, visas, etc., and process complex expense reports
- Compile and maintain budget information, process invoices, creates requisitions, and may manage department budget
- Create advanced correspondence including complex and sensitive emails, letters, memos and reports
- Write key communication pieces for executives
Salary benchmarks
Our take
Expedia is an online travel agency. They enable users to access a wide range of services including airline tickets, hotel reservations, car rentals, cruises, vacation packages, and various attractions and services via the world wide web and telephone travel agents. Its primary web businesses include Expedia.com, Hotels.com, Hotwire.com, and Egencia.com.
Between 2021 and 2022, Expedia has been selling and merging a list of its sub-brands in a bid to simplify its operations, including Egencia and Classic Vacations. Due to plummeting share prices, mostly in the case of its sub-brands, Expedia has been leveraging its subsidiaries' customer base and merging them into the company’s core brand. Contrasting this move, Expedia has also been partnering with tech start-ups in a bid to make travel more accessible to underserved groups. Becoming Rentable, a travel company for the disabled is one of 12 startups that are part of Expedia Group’s new Open World Accelerator Programme.
What this indicates is Expedia’s shift from buying other travel companies and a move towards enhancing the experience of its preexisting customer base. This move is aiding in a long-term plan for greater long-term traveler loyalty, utilizing Expedia’s vast amounts of data, not just from reviews, but from check-in, cleanliness, communication, cancelations, etc to inform how guests experience a property.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Leisure Travel Reimbursement
- Travel Discounts
- Family & Friends Discount
- Employee Assistance Program
- Wellness Reimbursement
- Global Service Awards
- Business Travel Medical Insurance
- Matching Gifts
- Expert Medical Opinion
- New Parent Benefit
- Employee Stock Purchase Plan
- Private Health Insurance
Company values
- Force Simplicity
- Include Consciously
- Trust Each Other
- Go Get What's Next
- Choose Fearlessly
Company HQ
Interbay, Seattle, WA
Articles
Leadership
Peter M. Kern
(CEO, not founder)Has been a director of Expedia Group since completion of the IAC/Expedia Group Spin-Off and has served as Vice Chairman of Expedia Group since June 2018. Previously CEO of Tribune Media and Managing Partner of InterMedia Partners VII, LP, a private equity firm.
People progressing
Joined as Manager - Strategic Initiatives and has been promoted multiple times to Senior Manager - Strategic Initiatives after 1 year, to Director - Strategic Initiatives also after 1 year, and again to Senior Director - Strategy & Supply after 2 years. Now works as the Vice President of the Travel Agent Affiliate Program.
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