Business Operations Lead, Salesforce
Messaging & Solutions Marketing
$117.4-177.6k
+ ESPP
3+ days a week in office
World's leading CRM provider
Job no longer available
World's leading CRM provider
1001+ employees
Job no longer available
$117.4-177.6k
+ ESPP
3+ days a week in office
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- You have 5+ years in business operations, FP&A, strategy & operations, or headcount/workforce planning, with a track record of hands-on operational delivery
- You're genuinely fluent in Excel and Google Sheets - you've built and maintained budget and headcount models, handled reductions, and can walk someone through a live model
- You've run full budget planning cycles: tracking spend, modeling cuts, and working alongside central or functional planners to hit targets
- You communicate clearly at the executive level and build structure in ambiguous environments without waiting to be told what to do
- You have a background in FP&A, consulting with hands-on delivery, or marketing operations at scale
- You've supported workforce actions - reductions, increases, reorgs - with the judgment and discretion they require
- You have hands-on curiosity about AI tools; experience with Claude or Claude Code is a plus
- You're comfortable navigating senior stakeholders in a matrixed org and see operating across levels as an opportunity
What the job involves
- Salesforce's Messaging and Solutions Marketing org shapes how the world understands Salesforce across our core products and company narrative - and this role is the business operations engine behind it
- You'll work directly with the Sr. Director of Messaging Strategy & Operations as a trusted partner, owning the org's budget, headcount plan, and the financial scenario modeling behind every organizational decision
- This is a hybrid role with three days in office each week
- Own headcount planning end to end - serving as the single source of truth for every position, backfill, geo/level change, and transfer modeled against budget targets, in close partnership with Central Planning, Finance, and Employee Success
- Lead budget planning and financial operations, including spend tracking across programs, headcount, contractors, and T&E; requarterizations; incremental funding requests; and quarterly Spend Health Reviews for the EVP
- Build and run scenario models under pressure - when reduction targets or funding requests land, you develop options quickly and strategically, surfacing risks before they reach senior leadership
- Drive the org's planning rhythm, including the V2MOM process, annual and quarterly planning checkpoints, action tracking, and leadership forum prep - while experimenting with AI tools to automate reporting and synthesis workflows
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
Salary benchmarks
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