Marketing Operations Manager/Director, Immersive Labs
$100-150k
Fully interactive, gamified and on-demand cyber skills platform
Job no longer available
Fully interactive, gamified and on-demand cyber skills platform
201-500 employees
Job no longer available
$100-150k
201-500 employees
Company mission
To power the real-time measurement of human cyber capabilities across technical and non-technical teams.
Role
Who you are
- Expertise in Marketing Operations in B2B environment, if this is in a SaaS company it would be an advantage
- Experience with HubSpot/Marketo, 6Sense, Allocadia, Salesforce and other marketing & sales technologies
- Proven track record of building systems and processes that support marketing and sales teams
- Strong analytical skills and technical capability with a desire to improve processes
- Ability to think strategically about how best to implement processes
- An ability to learn quickly and thrive in a scale up environment
- High level of integrity and work ethic
What the job involves
- Build, establish, and lead the global marketing operations strategy and vision
- Work closely with Marketing Leadership to help drive the quarterly & annual strategic planning process, while ensuring the department delivers against key marketing initiatives and goals
- Design and implement a global framework for reporting, analytics, and dashboards by working cross-functionally with Marketing Leadership and other key stakeholders on overall priorities and needs
- Work closely with our marketing and GTM teams to design and create the most efficient and scalable processes and automations to accelerate execution throughout the entire lead and customer lifecycle
- Design and develop key top of funnel processes and programs, including lead/account scoring, attribution models, and nurturing campaigns
- Own and manage the existing marketing tech stack and associated integrations through continuous improvement, optimization, and adoption, while identifying areas of opportunity and growth
- Own the ongoing analysis of marketing programs and revenue performance to surface key insights and recommendations to help inform marketing strategy and maximize growth
- Improve and maintain marketing database health and compliance in accordance with email deliverability requirements and global data privacy regulations
- Work closely with Finance to manage and administer the marketing budget to ensure spend aligns with forecast targets
- Inspire, mentor, and coach our Marketing Operations Specialist by developing the necessary skills to advance their career path with clear direction and communication
Our take
With cyber crime on the rise, and the risk no longer confined to technical specialists, expert skills are now required across entire organisations. From crisis management with executives, to secure software development amongst engineers, and ensuring compliance in legal teams, Immersive's platform uses data insights to understand where skills are required and inject role-specific training. Its technology delivers challenge-based cybersecurity content developed by experts and powered by the latest threat intelligence.
Unlike many cybersecurity firms, Immersive does not develop endpoint solutions or firewalls to safeguard companies, but rather has created a platform to measure and improve cybersecurity skills across businesses. It enables businesses to battle-test and evidence their workforces' preparedness to face emerging cyber threats.
Founded in 2017, Immersive has since experienced significant global customer and revenue growth, and serves a number of Global 2000 companies including HSBC, Vodafone, and the NHS. Funds raised by the company are cited to help continue growth and development of its cyber workforce resilience platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Sep 2022
$66m
SERIES C
Jun 2021
$75m
SERIES C
Total funding: $189m
Company benefits
- Professional Development: We provide continuous growth opportunities through learning funds and skill-building programs, plus region-specific benefits like competitive health insurance
- Learn Anything Fund: £250 (or local currency equivalent) to pursue a personal or professional passion – from learning a language to picking up a new hobby
- Health and Wellness: We support mental and physical well-being through annual wellness funds and resources, helping you stay healthy and focused
- Annual Mental Health Support Fund: £250 (or local currency equivalent) to invest in your mental well-being
- Annual Physical Wellness Fund: £150 (or local currency equivalent) to stay physically active
- Paid Time Off and Flexibility: We believe in the power of work-life balance, which is why we offer generous paid time off, flexible work arrangements, and special perks like extra holidays for long service and a day off for your birthday. Plus, we offer the flexibility to work remotely - and even the opportunity to work abroad for up to four weeks each year
- Up to Five Extra Holidays: Earn extra holidays based on your length of service
- Birthday Day Off: Enjoy your special day with a day off from us
- Volunteering: We believe in making a positive impact, both in our communities and globally. That’s why we encourage Immersers to give back through volunteer days and matched fundraising
- Two Paid Volunteer Days: Take time off to support causes you care about
- Company-Matched Fundraising: Up to $1,000 in matched donations for charitable causes
Company HQ
Old City, Bristol, UK
Leadership
James Hadley
(Founder & CIO)Former security architect, consultant and cyber security trainer for government, defence and finance sectors.
Mark Schmitz
(CEO)Mark joined Immersive in 2025 as CEO. Prior to this, they were the President at Collibra. They also spent 6 years at Citrix the Senior VP of Business Operations and as an Executive VP and COO, and over 13 years at SAP in various roles including Senior VP and COO.
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