Sales Development Representative, Dynatrace
$90k
OTE
Total compensation package includes a commission-based structure
3 days a week in office (Waltham, MA)
AI-powered observability platform
Job no longer available
AI-powered observability platform
1001+ employees
Job no longer available
$90k
OTE
Total compensation package includes a commission-based structure
3 days a week in office (Waltham, MA)
1001+ employees
Company mission
To help build a world where software works perfectly.
Role
Who you are
- College diploma/university degree required. Equivalent Military experience will be considered
- Understanding of IT operations management solutions a plus
- Experience using a CRM preferred, specifically Salesforce.com
- High level of commitment to exceptional customer service and relationship build
- Strong written and verbal communication skills
- Strong problem solving, organizational and interpersonal skills
- Ability to work both individually and in a team environment
- Self-motivated with the ability to work in a fast paced and constantly changing environment
What the job involves
- The Sales Development Representative is responsible for identifying and qualifying sales opportunities for APM software field sales organization
- Sales Development Representative will partner with field sales representatives and marketing to generate demand and qualify leads
- Qualify leads and prospects based on defined criteria
- Profile assigned accounts and drive outbound prospecting to generate new business
- Must call into senior IT management at Fortune 1000 as part of lead development and qualification. E.g. CTO, CIO, Directors of IT Operations, Directors of Infrastructure, Directors of Application support
- Conduct research on accounts by using Google, LinkedIn, Jigsaw and other tools
- Develop an understanding of the account’s business issues and other relevant information
- Execute database and telemarketing programs to increase attendance at upcoming events, seminars, and to create awareness for current product promotions to target audiences
- Educate prospects about Dynatrace enterprise solutions
- Use CRM-Salesforce.com to track activities
- Attend weekly territory forecast meetings and update team on progress of identified activities
- Work to meet defined metrics goals
- Provide input to marketing including feedback on quality of leads from marketing programs
Our take
Dynatrace is a software intelligence platform that provides monitoring and analytics solutions as well as automation capabilities, enabling clients to scale their applications automatically. Designed to help organisations better understand and optimise their operations, it allows them to deliver software at a faster and more secure rate.
Recognised as a leading provider of software intelligence solutions, the Dynatrace platform is utilised by some of the world's leading brands, including many of the Fortune 100. It helps users to optimise their customer experiences and provide an overall more innovative IT operation.
The company has received numerous awards in recognition for its position within the technology industry, and earned a strong reputation in for its innovation and customer satisfaction. In 2026, the company acquired Arize, that can trace and evaluate AI agents - expanding its observability capabilities to cover these ever-more popular tools.
Freddie
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jan 2011
$4m
EARLY VC
Aug 2008
$12.9m
SERIES B
Total funding: $21.9m
Company benefits
- Full remote working options to hybrid ones combining home and in-office work
- Career development program supporting you in achieving your career goals
- Unlimited personal time off
- Employee stock purchase plan
- Transportation/commuter stipend
- Medical/dental benefits
- Company matching 401(k) plan for retirement
Company HQ
Waterfront, Boston, MA
Leadership
Bernd Greifeneder
(CTO & Co-Founder)Has also been CEO and VP at the company. Previously the CTO and Senior Vice President at ruxit. Also worked as a Chief Technology Officer/Chief Software Architect at Segue Software.
Sok-Kheng Taing
(Co-Founder)Previously worked as the Head of eBusiness at Büro Handel. Now is on the Advisory Board for Fachhochschule Oberösterreich and the Chairwoman of the Supervisory board for Neoom Group.
Rick McConnell
(CEO)Formerly President and GM of the Security Technology Group at Akamai Technologies, where they worked for over a decade. Was also VP/GM and VP (Sales) at Cisco Systems.
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