Customer Success Manager, Too Good To Go
Team Lead
3+ days a week in office
Marketplace for shop and restaurant food waste
Open for applications
Marketplace for shop and restaurant food waste
1001+ employees
Open for applications
3+ days a week in office
1001+ employees
Company mission
To inspire and empower everyone to fight food waste together.
Role
Who you are
- Concise in your pitch, curious in your analysis. You are an effective communicator (regardless of audience) and are persuasive with words as you are with numbers
- Thrives in the face of a challenge. You navigate ambiguity well, and embrace it as an opportunity to learn. You aren’t afraid to experiment to chase outsized impact
- Strategic in nature, resilient in execution. You won’t stop till we achieve our company’s vision of a world without food waste
- 5-7 years in a sales role with a proven record of exceeding targets. Industry experience that translates well include: technology, marketplaces, and food/hospitality
- 3 years of people management experience. Proven record of building and leading teams to achieve and exceed targets
- Polished, detail-oriented professional with a humble and collaborative attitude
- Experience with value-based selling and/or MEDDICC methodology
- Experience collaborating effectively cross-functionally with our Marketing, Data, Operations teams, especially within a matrixed organisation,
- Experience with Salesforce (or CRM) preferred; accountability and demonstrated ability to effectively manage and meet key performance indicators (KPIs)
- Enthusiasm for sustainability, food waste reduction, and environmental issues
- Full professional proficiency in French/English is an asset
What the job involves
- This is a sales manager role focused on account management and creating value for our largest partners
- You will lead a team of Key Account Managers to add more quality stores and Surprise Bags to fight food waste with Too Good To Go
- As a Team Lead, you will report directly to the Country Director (CA) and play an important role in driving our market penetration
- Be responsible for team performance from target setting and accurate forecasting, to driving KPIs and landing results
- Upskill the team to excel at building and nurturing strong relationships with key customers to drive growth and revenue results
- Be customer-obsessed to consistently learn from our partners about their food loss & waste goals, then drive value for a successful long term partnership
Application process
- Please submit your CV and cover letter in English. A member of our Talent Acquisition team will be in touch within a few weeks. We look forward to reading your application!
Our take
With more than one-third of food wasted in shops and restaurants, tonnes of otherwise quality goods are unnecessarily lost. Too Good To Go connects customers to restaurants and stores that have unsold, surplus food, offering steep discounts. Through this, businesses can sell surplus meals that would've otherwise gone to waste, and the environment wins as no food is wasted.
The company has certainly found its niche with sustainability-conscious consumers (a group that is growing in size as environmentally-focused consumers get more spending power). Too Good To Go's app has over 90M users across 18 countries and 215,000+ partners including retailers, hotels and restaurants such as ALDI, Carrefour, Accor and YO! Sushi.
The company is also creating a food waste movement website intended to be an informative source of knowledge regarding the issue. This is part of a wider strategy at raising awareness of the food waste problem, to get more users on board and further help the planet.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
56% female employees
30% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
May 2021
$31.2m
CONVERTIBLE
Jan 2021
$31m
SERIES A
Total funding: $73.2m
Company benefits
- Personal and professional development opportunities in a fast-paced scale-up environment
Company values
- We build a legacy: We're innovators who stay humble, recognizing we can't do this alone. We never forget who we've always been: food lovers
- We raise the bar: We're brave, ambitious and growth-minded, always striving to do better and be better
- We win together: We're team players, relationship builders, and always take collective responsibility, staying accountable for our actions as one
- We keep it simple: We're thoughtful, focused and transparent, doing the complicated work to share a straightforward message
- We care: We're respectful of our people, supportive of our partners and users, and will always have fun along the way
Company HQ
Østerbro, Copenhagen
Articles
Leadership
Jamie Crummie
(Co-Founder)Studied Law at the University of Leeds.
People progressing
Joined as a Business Developer and transitioned to a Marketing Specialist after one year.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
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Diversity, Equity & Inclusion at Too Good To Go
Lizander Oros (Talent Sourcer)
- Everyone should be heard in the fight against climate change. Our management team is 50% women - but we’re working to ensure diverse identities are reflected across all levels
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