Strategic Growth Account Executive, Infobip

Global Strategic Accounts Team

Salary not provided

Senior level

San Francisco Bay Area

More information about location

Global communications platform for businesses & developers

Job no longer available

Global communications platform for businesses & developers

1001+ employees

RetailB2BSecurityEnterpriseTransportMarketingCommunicationCustomer serviceTelecommunicationsIdentityCloud ComputingSales

Job no longer available

Salary not provided

Senior level

San Francisco Bay Area

More information about location

1001+ employees

RetailB2BSecurityEnterpriseTransportMarketingCommunicationCustomer serviceTelecommunicationsIdentityCloud ComputingSales

Company mission

To provide accessible, innovative global communication technology that creates seamless interactions between businesses and people across the globe.

Job

Company

Role

Who you are

5 + years of strategic account management, business development or sales experience preferably in the technology, CPaaS or SaaS industry
Experience in growing complex sophisticated B2B tech accounts
Proven success in building and maintaining successful relationships with customers
Exceptional ability to run and grow internal and external resources and cross functional relationships
Proven track record of constantly exceeding revenue targets and driving business growth
Experience with Salesforce or other CRM software is a plus
Excellent presentation skills and taking the lead with pitches, proposals, and QBRs
Team player with strong interpersonal, communication, and collaboration skills
Strong data, analytical and problem-solving skills
Ability to work independently, as well as collaboratively in a team environment
Comfortable working in virtual teams and collaborating internationally
While we prefer to hire in the West Coast or Bay Area, we are also open to hiring remotely within the United States

What the job involves

Build and maintain strong relationships with strategic clients, acting as a trusted advisor and providing exceptional customer service
Make sure all routes, prices and features are set up properly, either with internal changes or with the new destinations and use-cases we’re opening
Analyze and forecast customer's traffic, take immediate reactions to ensure ongoing business growth and maximization of revenue and GP
Monitor and analyze account performance, proactively identifying areas for improvement and daily communication with the customer to ensure top-notch quality
Develop a deep understanding of the clients' business, industry trends, and competitive landscape
Collaborate with cross-functional teams to ensure client satisfaction and achieve business objectives
Stay up-to-date on industry trends and emerging technologies to provide clients with innovative solutions
Apply creative problem-solving skills to your day-to-day as well as possess the ability to quickly learn new skills

Our take

The increasingly digital nature of business means there are new customer touchpoints where companies can analyse user interactions with precision. Infobip helps companies take on this gargantuan task with a global cloud communications platform.

The platform allows users to build connected experiences across all stages of the customer journey at scale. Infobib prides itself on its ability to help partners overcome the complexity of consumer communications, grow their business, and increase loyalty – all in a fast, secure and reliable way.

The biggest challenge for the company will be continuing to ensure that its comprehensive suite of products provides a more attractive option than a raft of specialised startups taking on individual challenges. If it can do so, we expect Infobib to remain a strong player in this market.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Top investors

-3% employee growth in 12 months

Glassdoor (3.8)

Trustpilot (2)

Company

Funding (1 round)

Jul 2020

$200m

SERIES A

Total funding: $200m

Company benefits

Maternity & Paternity Leave
Work from home opportunities
Health insurance
Employee stock option plan

Company HQ

City of London, London, UK

Leadership

Izabel Jelenic

(CTO)

Previously Delphi Developer at Pazinka Optima for 1 year and Oracle Developer at Uljanik IRI for 2 years.

Silvio Kutic

(CEO)

Studied Engineering at University of Zagreb.

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