Product Paralegal, Twitch

• Bachelor's Degree or equivalent
• 4+ years of paralegal work or equivalent experience, with at least some experience in a technology company setting
• Experience supporting one or more areas identified above (customer inquiries, regulatory responses, investigation and enforcement, marketing clearance, project management, etc.) within a law firm or in-house legal department
• A curious, critical mind, with excellent judgment and creative problem-solving ability
• Demonstrated organizational and project management skills, including the ability to multitask and manage competing and time-sensitive demands
• Passion for inventing or improving good processes to scale legal operations
• High level of comfort with technology and Internet services
• Strong communication and interpersonal skills, collegial attitude, and desire to work on a highly collaborative team
• Enthusiasm, flexibility, and a great sense of humor

Desirable

• Join a dynamic legal team working on a variety of novel legal issues across the entire company
• Support a number of teams across our business on product launches, marketing initiatives, customer support documentation and escalations, responses to governmental authorities, enforcement, and intellectual property matters
• Leverage strong communication, project management, and organization skills to build relationships with business partners, drive projects to completion, and have fun tackling complex issues arising from a global service for user generated content
• Investigate potential infringement of intellectual property or contractual rights, and partner with counsel and internal stakeholders to pursue enforcement, as appropriate
• Review and collaborate with internal stakeholders on marketing and promotional materials to ensure compliance with company policies and applicable legal requirements on content clearance, messaging, and disclosures
• Provide exceptional, responsive, and customer-focused user support in response to legal questions or escalations from our customer support and marketing teams
• Conduct detailed and timely factual investigations, collect relevant records, and create accurate and complete reports
• Manage legal projects and outside counsel for quality assurance, timeliness, compliance with expectations, and progress against goals
• Design, develop, refine, and simplify legal processes to increase efficiency, support scalability, and ensure quality (such as establishing and documenting Standard Operating Procedures and reporting against desired timeframes for responding)
• Collaborate with legal team members to improve processes, increase efficiency, provide training, and ensure business needs are met
• Partner with and provide backup for other team paralegals as needed to achieve team priorities, including providing assistance on litigation and regulatory matters

• This position will remain open until filled
• Applicants should apply via our internal or external career site