eCommerce Manager, Art Republic
£35-41k
Online destination for art
Job no longer available
Online destination for art
21-100 employees
Job no longer available
£35-41k
21-100 employees
Company mission
To connect new and established artists, who have great stories to tell, with people interested in art that says something about who they are.
Role
Who you are
- Experience working within a similar ecommerce function
- Commercially aware and curious, excited about using analytics and a range of data sources to identify opportunities to improve artrepublic for our users
- User-centric, always putting yourself in the shoes of our different art buyers
- Prior experience of Shopify ecosystem a bonus
- Excellent organisational skills and attention to detail
- Enjoys working in a small, cross-functional team with diverse skillsets
- Thrives when problem-solving and coming up with creative solutions
- Ability to meet tight deadlines and work under pressure
What the job involves
- Using data to understand and design better user journeys (40%):
- Report on and make recommendations using on-site analytics, including Google Analytics, heat mapping and user exit surveys. Ensure marketing tracking is effective (e.g. landing pages, Tag Manager)
- Qualitative data gathering through regular user interviews (remotely conducted)
- Make Conversion Optimisation recommendations based on data. May include carrying out further AB testing, and making projections for key metric improvements
- Producing documentation to support recommendations, including presentations and wireframes for site/page changes (e.g. Figma or other software)
- Managing our developers (30%):
- Key point of contact for external developers. QA testing lead for all website development (with counterpart in development team)
- Bug diagnosis, ticketing, testing and release cycles. Point of contact for bug issues within the internal team
- Development strategy & pipeline: Ownership of longer term development pipeline, in line with commercial and operational objectives. Translating longer term objectives into shorter term projects and development goals, working with our developers to set, manage and release sprints
- Ensure on-site applications (mainly third party developed) are being used to their full potential, in particular our artwork Recommendations engine technology
- Ecommerce ownership (25%):
- Product lifecycle management: ultimately responsible for making sure every artwork listing is inspiring for our users. Oversee the artwork uploading process of product details, images, additional content around artists (Content Executives). Ensure lifecycle is well-managed as artworks come in and out of stock
- Day to day website merchandising, including homepage merchandising, collection merchandising. Use commercial data and trend insights to guide decisions
- Landing page development: produce landing pages for marketing team. Coordinate with Content teams on development of visual/copy assets
- Other (5-10%):
- Support marketing campaigns on the website as required
- Support any development required for the growing Editorial hub of website
Application process
- 1. Apply via Otta
- 2. Screening call or email (15 minutes)
- 3. First round interview with hiring manager
- 4. Second round interview with hiring manager & leadership team, will include pre-prepared task
Salary benchmarks
Our take
Art Republic was launched back in 1999, one of the very first galleries to sell work online, and now houses hundreds of artists. It has since evolved to become an online destination for art, showcasing a diverse range of artists from Damien Hirst and Tracey Emin to talented newcomers.
Though the art market’s growth has slowed down, the Online Art Trade Report shows online sales have fared better than the market overall. Art Republic in particular has committed to making easier to buy art online, partnering with the likes of Klarna and Hitachi Capital to help spread the cost of one off purchases.
The brand was at the forefront of the graffiti and urban art movement and was an early mover when it came to testing the potential impact of the internet on the art world. The website has a legacy of success and looks to continue on this path. Through a recent rebrand that focuses on a playful and accessible approach, Art Republic now wants to catch the attention of mainstream audiences.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Flexible homeworking (2 days per week)
- 22 days holiday (excl. bank holidays)
- Staff discount on artworks & framing
Company HQ
London, UK
Leadership
Charlotte Bearn
(Managing Director)Was previously a Managing Director for Tagsmart and ArtSnap.
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