IT Senior Systems Engineer, Omada Health
$136.4-178.3k
Plus annual cash bonus and equity grants. Salary dependent on location
More information about location
A digital-first chronic care provider
Open for applications
A digital-first chronic care provider
501-1000 employees
Open for applications
$136.4-178.3k
Plus annual cash bonus and equity grants. Salary dependent on location
More information about location
501-1000 employees
Company mission
To inspire lasting health changes that change lives.
Role
Who you are
- This role applies deep hands-on expertise to solve complex technical problems, enhance system reliability, strengthen security posture, and support the delivery of high-quality technology services across the organization
- The role requires strong technical proficiency, sound judgment, ownership of complex workstreams, and the ability to balance multiple priorities in a fast-paced environment
- 7+ years of experience in Systems Engineering, Infrastructure Engineering, or Identity & Access Management
- Strong hands-on experience with Okta, JAMF Pro or similar MDM platforms, Meraki, Palo Alto, Active Directory, and major SaaS ecosystems (Google Workspace and/or O365)
- Proficiency with scripting/automation (Python, Bash, PowerShell) and familiarity with Infrastructure-as-Code concepts and Git workflows, including contributing to IaC patterns without owning architectural design
- Experience operating in high-compliance environments (HIPAA, SOC 2, HITRUST, or SOX)
- Strong understanding of incident response, root cause analysis, system hardening, and secure configuration practices
- Excellent communication and collaboration skills with the ability to partner across technical and non-technical teams
- Demonstrated ability to implement reliable, secure systems that scale with business needs
- Strong organizational skills, attention to detail, and a continuous improvement mindset
What the job involves
- The Senior Systems Engineer is an advanced technical contributor on the IT Infrastructure team responsible for implementing, operating, and improving Omada’s core infrastructure, identity, and endpoint management systems
- This role collaborates frequently with cross-functional partners—including Security, Compliance, Finance, Care Delivery, and People & Culture—to translate business requirements into secure, reliable, and scalable solutions
- This role contributes to process improvements, participates in automation initiatives, supports compliance activities, and helps ensure seamless day-to-day operations of Omada’s infrastructure
- Implement, maintain, and improve core IT infrastructure systems, including identity platforms, endpoint management tools, networking components, and enterprise SaaS platforms
- Administer and support systems such as Okta, Meraki, Palo Alto, JAMF Pro, Active Directory, Google Workspace, Office 365, and Tines
- Evaluate infrastructure workflows and propose enhancements that improve reliability, performance, and efficiency
- Participate in incident response, resolve complex technical issues, and perform root cause analysis to prevent recurrence
- Contribute to AI-driven and automation initiatives to reduce manual effort, streamline operations, and improve service delivery
- Participate in rotational escalation support for infrastructure services, ensuring timely resolution of high-impact issues and adherence to operational standards
- Execute infrastructure projects from planning through deployment, collaborating closely with partners to ensure high-quality outcomes
- Implement configuration updates, integrations, and system improvements in alignment with established standards, best practices, and security guidelines
- Maintain accurate technical documentation, including system configurations, operating procedures, and runbooks, and assist in developing configuration standards and operating procedures in alignment with established best practices
- Collaborate with Security and Compliance teams to help ensure systems meet HITRUST, SOC 2, HIPAA, and SOX requirements
- Support audit preparation by gathering evidence, validating controls, and addressing findings within the infrastructure domain, under the guidance of senior engineers and architects
- Partner with Legal, Procurement, and Finance on vendor onboarding and renewals for infrastructure-owned applications
- Work closely with business stakeholders to deliver secure, reliable, and user-friendly services that meet operational needs
- Participate in process mapping, workflow analysis, and cross-functional improvement initiatives to streamline service delivery
- Contribute to cross-functional planning discussions, offering technical insights and translating requirements into actionable implementation steps
- Execute automation workstreams in partnership with the IT Automation team, providing subject matter expertise where required
- Demonstrates strong technical proficiency across identity, networking, endpoint management, and core infrastructure systems
- Consistently resolves complex issues with thoughtful analysis, sound judgment, and creative problem-solving
- Collaborates effectively with cross-functional partners, building trust and enabling smooth execution of shared initiatives
- Identifies areas for operational improvement and proactively implements enhancements that increase reliability and reduce manual toil
- Maintains accurate documentation, clear communication, and strong alignment with security, compliance, and operational standards
- Manages workstreams with minimal oversight, delivering high-quality outcomes on time and in alignment with established priorities
- Demonstrates accountability, professionalism, and a commitment to supporting business teams and end users
- Acts as a mentor to junior engineers, sharing knowledge and contributing positively to the team’s growth and culture, and contributing emerging architectural judgment to design discussions while relying on senior staff for final strategic decisions
Our take
Health tracking apps help people to analyse their health data and provide passive notifications and reminders based on their activities. However, these notifications are easy to ignore and do not have any form of medical authority.
Omada Health offers various virtual health programs that cover areas such as diabetes, weight management and hypertension. As opposed to receiving notifications based on their health, Omada shares real-time health data with both patients and healthcare professionals to increase commitment levels to health tracking apps.
The startup claims that this human-interaction from healthcare professionals within a health tracking framework increases the likelihood of a positive outcome by 250%. Omada currently uses more than a billion data points recorded from 550,000 patients, aiming to use this data to broaden strategies within medical communities.
Freddie
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Feb 2022
$192m
SERIES E
May 2020
$57m
LATE VC
Total funding: $448.6m
Company benefits
- Remote first
- Flexible vacation
- Wellness days
- Parental leave
- Omada program
- Resources to thrive
- Meeting-free days
Company HQ
Financial District, San Francisco, CA
Leadership
Adrian James
(Co-Founder & Member of the Board of Directors)Studied Mechanical Engineering at Stanford. Was a Mechanical Engineer with Risse Racing, Edge Innovations, and Plantas Eolicas. Worked at IDEO for over 9 years, leaving as Domain Lead. Is a Board Member of Moving Analytics.
Sean Duffy
(Co-Founder & CEO)Studied Neuroscience at Columbia, and MBA in Healthcare from Harvard. Was a Nurse Assistant at Straub Hospital. Worked at Google for 2 years in People Analytics. Was a Health & Wellness Domain Specialist at IDEO. Editor of Medgadget for 4 years. Current Founder of Excel Everest.
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