Director of People and Operations, Lindus Health
12 Month FTC
3+ days a week in office
Anti-CRO for life science pioneers
Posted today
Anti-CRO for life science pioneers
101-200 employees
Posted today
3+ days a week in office
101-200 employees
Company mission
To improve the clinical research experience and build a better clinical research organization.
Role
Who you are
- You currently work in a startup, across an operational or commercial role, with 7+ years experience
- You have led organisational change initiatives or supported rapid scaling in some capacity
- You enjoy fast paced work and thrive on ambiguity
- You can build trust quickly and handle sensitive/confidential matters with discretion
- You are pragmatic, a problem solver and comfortable with balancing being people-focussed whilst making tough business decisions when needed
- You share in our passion for our mission: to transform clinical trials
What the job involves
- We're looking for a Director of People and Operations to join our team on a 12-month fixed term basis, leading our People and Operations functions
- This role is perfect for someone who thrives in fast-paced startup environments and is passionate about building high-performance cultures that drive business success
- Reporting directly to Michael, one of our co-founders, you will work closely with our wider operations team and leadership across the business
- This is a hands-on role where you'll have the opportunity to make a significant impact on our organisational development and operational excellence
- This is a 5 days per week role, with the expectation that you would be in our London office 3 days a week
- There is an opportunity for this position to transition into a long term role in the wider business after the initial 12 month period
- Lead, manage and coach the People and Operations team, who will work closely with you to deliver all of the below
- Ultimately be accountable for the performance of the team and the quality and impact of the work you deliver as a team
- Work closely with our co-founders, exec and talent team on the development of our organisational planning and strategy
- Own headcount planning and review processes alongside Exec, Finance and Talent
- Help drive organisation change management where required
- Drive people data, insight and analysis, including employee surveys, to provide data-driven insights and change to impact retention, engagement, and performance metrics
- Lead salary banding, market reviews and remuneration decisions at review periods
- Oversee and lead on the operational delivery of our people initiatives, driving impact across the business. You will work closely with our People Partners to do so. This will include:
- Process improvement and automation initiatives to continuously streamline our People operations and enable team to focus on more value add work
- Roll out learning and development initiatives, including manager training and other soft skill/technical skill training programs
- Lead onboarding review and optimisation to ensure new hires have an effective integration experience
- Owning our core HR systems and processes
- Benefit strategy and roll out
- Oversee people partnering, working closely with our people partners to do so
- Work closely with function leads on team development and growth needs, embedding management best practice and continuing to cultivate a culture of continuous feedback and coaching
- Manage employee relation issues, including any conflict resolution and disciplinary processes if required
- Ensure our HR policies and processes continue to align with legal requirements
- Oversee and deliver our performance management processes, including manager coaching and training, review processes, and remuneration and promotion reviews
- Support on the development of career pathways and progression for teams across the business
- Line manage our Office Manager, who is responsible for the day to day running of our Lonson office and the planning and delivery of company wide events, socials and team activities
- Line manage our IT security and operations, who is responsible for IT across the business, working closely with our product team and outsourced IT vendor
Application process
- First interview with Gaby (VP People and Operations) - 30 minutes
- Functional take-home task, presented at interview with Gaby (VP People & Ops) & Michael (Co-Founder) - 45 minutes
- Values interview with Michael and Meri (Co-Founders) - 30 minutes
- We try to arrange for at-least one interview to be in-person so you can see our office and meet more of the team
Salary benchmarks
Our take
Traditional clinical research companies are often inefficient and rely upon pen and paper, even for the UK COVID-19 vaccine trial, one of the best-funded trials in history. In addition, the cost of conducting clinical trials has skyrocketed over the last decade. This, of course, stifles innovation and means fewer new treatments for patients.
In response to these challenges, Lindus Health was established with the mission to simplify patient participation in research and expedite the development of novel treatments. On a mission to change how trials are conducted in order to provide faster, safer clinical trials on behalf of companies developing new treatments, and lowering the barriers to participation for patients.
Since launching in 2021, Lindus Health has actively connected patients with clinical trials across diverse domains, encompassing areas such as type 2 diabetes, COVID-19 diagnostics, and mental health. Bolstered by several successful funding rounds, the company is poised to facilitate end-to-end clinical trials and research sponsors with high-quality data. Alongside this growth, Lindus is expanding its workforce. This strategic approach underscores its commitment to reshaping the landscape of clinical research for the betterment of patients and the advancement of medical science.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
66% female employees
Company
Funding (last 2 of 4 rounds)
Jan 2025
$55m
SERIES B
Aug 2023
$18m
SERIES A
Total funding: $78.7m
Company benefits
- Unlimited holidays; everyone is encouraged to take off at least 28 days each year
- £60 monthly wellness allowance with complete flexibility on how to spend this including opting in to a company private health insurance scheme through AXA, a wellhub membership and more!
- Access to gym and retail discounts through our benefits platform Happl.
- Enhanced Parental Leave - 16 weeks full pay for primary care giver & 6 weeks full pay for secondary care giver
- Cycle to work and other salary sacrifice schemes
- Regular whole company and team events, both in person and virtually!
- £1,000 Learning and Development allowance each year to put towards courses, certifications and development
- A well stocked pantry and drinks fridge, Monday breakfast spread and catered team lunch on a Thursday for the UK office every week!
Company values
- Be transparent: We share information across the whole team, avoiding hierarchies and siloes. No politics!
- Stay curious: Deference to "the way it has always been done" is the biggest thing holding our industry back
- Be high-agency: Nothing happens unless we make it happen. We never assume something is somebody else's responsibility
- Act quickly: Once we’ve made a decision. We win by moving fast
- Benefit patients: Our mission is serious, but we’ll only achieve it if we have fun while we go. Innovation doesn’t take place in a boring environment
Company HQ
Downtown Crossing, Boston, MA
Articles
Leadership
Meri Beckwith
(Co-Founder & Co-CEO)Previously a venture capital investor and partner to biotech and digital health companies including Attest, Latent Logic, Helloself and CoMind.
Michael Young
(Co-Founder & Co-CEO)Previously a Special Adviser to the UK Prime Minister, where they advised the UK government on life sciences. Also a former Management Consultant at McKinsey and LEK.
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