Staff Software Engineer, Utility Warehouse
Energy
Multiservice utilities provider
Be an early applicant
Multiservice utilities provider
1001+ employees
Be an early applicant
1001+ employees
Company mission
To be the nation’s most trusted utility supplier by simplifying home services, helping customers to stop wasting time and money.
Role
Who you are
- Expert knowledge of gRPC, GraphQL, Postgres, and Kafka, experience with Go is preferred but not essential
- Deep experience with Docker, Kubernetes, and Terraform
- Proficiency in CI/CD tooling such as GitHub Actions and ArgoCD
- A track record of improving stability, performance, and scalability in business-critical systems
- The ability to make the complex simple and communicate a long-term technical vision
What the job involves
- Hours: 37.5 hours
- We are looking for a Staff Software Engineer who acts as a prolific contributor and a technical leader. You should be someone who mentors senior team members, provides context over instruction, and leads by example to foster a culture of quality
- Energy is at the heart of UW, with over 95% of our customers taking at least one Energy service. You’ll join our Energy team - the driving force behind our Energy Transformation and Market Wide Half Hourly Settlement
- These high-impact projects lay the foundation for the next phase of UW. You will provide technical direction to other engineers within your pillar, ensuring that multiple team goals align with our broader strategy
- As a Staff Engineer, you will amplify team effectiveness by driving technical excellence and consistency across the organisation. You won't just write code; you will define "what good looks like"
- Establishing engineering standards and principles within your domain
- Solving complex technical problems across teams and influencing long-term strategy
- Driving prioritisation to ensure squads deliver on critical pillar goals
- Rolling out strategic operational and security improvements across multiple squads
- Setting and achieving appropriate SLOs and SLAs and acting as a point for critical incident escalation
- Leading discovery into unknowns and cutting through the noise on large-scale projects
Application process
- Earliest closing date: 21st April 2026
- You submit your application
- The Recruiter assess your application against the minimum requirements
- The Recruiter will have a chat with your current line manager about your:
- Suitability for role
- Job performance
- You will attend an interview with the Hiring Manager
- The Recruiter will inform you of the outcome
Salary benchmarks
Our take
Budgeting for a household is no easy task, especially when you've got to keep track of various bills from different providers. That's why Utility Warehouse provides customers with all their home services – including energy, broadband, mobile and insurance – in one simple, monthly bill.
The company says that this all-in-one approach ‘makes budgeting so much easier’ for customers, which is backed up by a strong customer services record. Though it does not advertise heavily, its partners are given incentives to sign up new customers, which has contributed to its impressive growth thus far.
Boasting over 1 million customers across the services they sell, Utility Warehouse is one of the largest energy providers outside the 'Big 6'. Its unique approach, and established footing in the market, should ensure it continues to compete with other challengers as the utilities sector further evolves.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Opportunities to learn
"My manager is always looking to create more opportunities for me to have my voice heard and be stretched into areas I've not necessarily worked in..."
Company benefits
- An industry benchmarked salary. We’ll share it during your first conversation
- Annual discretionary performance based, annual bonus scheme
- Hybrid working, with 2 days in the office. (We’re definitely open to discussing flexible working arrangements)
- Holiday trading- buy & sell up to 5 days holiday each year
- Discount on our services and you get our coveted Cashback Card for free. You’ll also get access to 100s of rewards and discounts through Perkbox
- A matched contribution pension scheme and life assurance up to 4x your salary. You can also access free mortgage advice and a financial wellbeing tool
- Save as You Earn scheme
- Family-friendly policies, designed to help you and your family thrive
- Flexible benefit choices such as Private health insurance, a free Virtual GP, Gym discounts and wellbeing apps
- Electric Car salary sacrifice scheme through Tusker
- Belonging groups that help UW shape an even more inclusive future
- A commitment to helping you develop your career journey through learning, coaching and new experiences
Company values
- We’re people helping people: Because it keeps us real
- We’re open, empathetic, and foster belonging
- We get it done together: Because it helps us get things done
- We keep things simple, take ownership, and win together
- We’re all about results: Because we're ambitious
- We’re impact-focused, daring, and spirited
Company HQ
Farringdon, London, UK
Leadership
Stuart Burnett
(CEO)Stuart began his career as a corporate lawyer before working in several notable insurance firms. He joined UW in 2016 and has held several leadership roles, becoming CEO in 2021.
People progressing
Kerry
Joined as an Electricity Operations Analyst. Promoted 6 times and is now Head of Energy Operations.
Diversity, Equity & Inclusion at Utility Warehouse
Stuart Burnett (Co-CEO)
- We’re a unique bunch of people here at UW – and that’s just how we like it. We embrace different perspectives, experiences, and personalities, creating an inclusive environment where people feel they can belong
- We write job description requirements as minimally as possible to encourage candidates who may exclude themselves to apply, and the Recruitment team work with our hiring managers to minimise bias in the hiring process
- We have a number of active Employee-led Inclusion groups - Menopause Support Pride, Women in Leadership Carers Support
- We openly publish our D&I results internally and externally as well as our targets for improvement.
- We put on unconscious bias workshops and training for all team members
- We provide mental health support and other wellness initiatives to support all our team members
- We are a member of the Women in Utilities network and actively support opportunities for mentoring through the group
- We provide inclusive leadership learning to all people leaders at UW
- We have committed to the Race at Work Charter
- We have an active, zero-tolerance, Harassment and Bullying policy
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