Content Marketing Manager, Parloa

• This is a hands-on role for someone who combines strong writing ability with strategic thinking, editorial discipline, and the ability to execute in a fast-moving B2B SaaS environment
• You bring 3+ years or equivalent experience in content marketing, copywriting, editorial, or digital marketing roles, ideally in B2B SaaS or another complex B2B environment
• You have exceptional writing and editing skills and can adapt tone, structure, and messaging for different formats, channels, and audiences
• You are comfortable creating content across a variety of asset types and understand how content should be shaped differently depending on channel and use case
• You have experience working with SEO principles, content management systems, and digital content performance data
• You bring strong project management skills and can manage deadlines, priorities, and multiple stakeholders effectively
• You are collaborative and comfortable working cross-functionally with marketers, product teams, subject matter experts, and external partners
• You are able to turn ambiguity into clear, structured content and can balance strategic thinking with hands-on execution
• You have strong attention to detail and care deeply about editorial quality and consistency

Desirable

• As a Content Marketing Manager at Parloa, you will create and scale content that helps customers, prospects, partners, and the market better understand what is possible with AI-driven customer experience
• In this role, you will contribute to Parloa’s content strategy by developing high-quality written content across a range of formats and channels, supporting awareness, engagement, and pipeline generation
• You will work across functions to turn complex ideas into clear, compelling content and help ensure consistency in Parloa’s voice, messaging, and editorial standards
• Develop and produce high-quality written content across formats including blog posts, articles, guides, ebooks, email content, campaign assets, executive bylines, event content, and other marketing materials
• Support content planning across Parloa’s core owned and distribution channels, including website, blog, campaigns, social media, events, field marketing, paid programs, and partner co-marketing initiatives
• Translate complex product, market, and customer topics into clear, audience-relevant narratives tailored to different channels and personas
• Maintain strong editorial standards across content, including quality, consistency, brand voice, messaging alignment, and attention to detail
• Partner cross-functionally with Product Marketing, Growth Marketing, Field Marketing, Brand, Partnerships, and subject matter experts to develop content that supports business priorities
• Manage and maintain an editorial calendar to support timely and consistent content development and publishing
• Use SEO and performance insights to improve discoverability, strengthen content performance, and identify opportunities for optimization
• Leverage analytics and reporting to assess content effectiveness and support data-informed decisions on future content development
• Help scale content production processes and collaborate effectively with internal partners, freelancers, agencies, or other external resources as needed
• Support development of content for different audience segments and funnel stages, helping ensure relevance across campaign and lifecycle needs

• Talent Acquisition → Hiring Manager → Writing Assessment / Stakeholder Interview(s) → Bar Raiser