Head of Client Delivery, Phyron
AI-powered video advertising platform for car dealers
Job no longer available
AI-powered video advertising platform for car dealers
21-100 employees
Job no longer available
21-100 employees
Company mission
To develop new, innovative solutions to make life easier and more profitable for car dealers and OEMs around the world.
Role
Who you are
- Do you thrive on building exceptional customer experiences and have a passion for seeing products come to life?
- A bachelor's degree in Business Administration, Engineering, or a related field (think problem-solving powerhouse with a business mind)
- At least 7 years of experience in client delivery or project management, ideally within the technology or software industry (think seasoned pro with a proven track record)
- A deep understanding of the client lifecycle, from onboarding to ongoing support (think client journey guru)
- Strong leadership skills with the ability to motivate and inspire a team (think team captain with a vision)
- Excellent communication, negotiation, and interpersonal skills (think clear, concise, and persuasive communicator)
- A keen understanding of images and film - you are able to grasp concepts like image delivery methods, aspect ratios, and their impact on the final product
- Storytelling proficiency - you can assess the effectiveness of video delivery based on its ability to tell a compelling story
- A discerning eye - you possess a natural eye for detail and visual appeal
- A passion for technology - we’re looking for a product enthusiast with a tech edge
- Translating client feedback and data into actionable product enhancements, requiring a multifaceted assessment to identify and prioritize areas for improvement (think product champion with a client focus)
- A data-driven approach to proactively identify and address challenges impacting product delivery, such as data management, creative optimization, and customer experience (think analytical mind with a solutions-oriented approach)
- Excellent organizational skills and the ability to manage multiple priorities effectively (think master juggler with a calm demeanor)
What the job involves
- We're revolutionizing the automotive industry with cutting-edge AI-powered video solutions, and we're seeking a Head of Client Delivery (HCD) to lead the charge in ensuring our clients experience the full value of our technology
- In this pivotal role, you'll wear two hats: strategic leader and product champion
- You'll oversee the entire client delivery lifecycle, from onboarding and project management to ensuring successful implementation and ongoing client satisfaction
- But you'll also bring a strong product perspective, working closely with our development team to shape the future of our AI video solutions based on real-world client needs
- Your mission will be to unlock the full potential of our products by understanding the nuances of creative development, crafting compelling narratives that highlight our products' value, and rigorously evaluating output to ensure we consistently deliver exceptional results:
- Client Delivery Maestro: Lead a high-performing team of project managers and delivery specialists, fostering a culture of excellence and exceeding client expectations
- Strategic Visionary: Develop and implement a robust client delivery strategy that aligns with our overall business goals
- Product Value Champion: Leverage your understanding of creatives to effectively champion the power of our products. You'll be a master at highlighting the opportunities our solutions unlock and the tangible results they deliver for clients. This includes confidently advocating for the exceptional quality of our creative output, ensuring we consistently deliver projects that showcase the full potential of our products
- Project Management Guru: Oversee all aspects of client projects, from initial scoping to execution and delivery, ensuring projects stay on track and within budget
- Communication Champion: Maintain clear and consistent communication with clients throughout the engagement, fostering trust and transparency
- Data-Driven Decision Maker: Leverage data and client insights to identify areas for improvement and optimize the client delivery process
- Problem-Solving Superhero: Anticipate and resolve client challenges proactively, ensuring a seamless and positive experience
Salary benchmarks
Our take
Video content creation is an invaluable marketing tool. It's been proven to have 10 times higher reach compared to static content on instagram and facebook. As a result, marketers are under pressure to create high quality video content for digital channels at scale. With competitors continually raising the bar of their content, this can be tricky.
Phyron is an AI-powered video advertising platform specifically for car dealerships and manufacturers. Using data, it automatically generates inventory videos, paid ads and stills of the car, meaning that customers can seamlessly showcase entire car catalogs with no manual work.
Trusted by Toyota, CarWeb, and Arnold Clark, Phyron's videos have attracted hundreds of millions of views. Launched in Sweden, the company has successfully expanded across Europe and North America. 2024 investment will be used to develop its AI & automation technology, grow the team, and attract new customers.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Jul 2024
$11.4m
SERIES B
May 2024
$1.2m
SEED
Total funding: $13.8m
Company HQ
Östermalm, Stockholm, Stockholm County
Leadership
Johan Sundstrand
(CEO)Previously Vice President Sales & Country Manager, Northern Europe at Jabmo and Co-Founder & CEO of Freya News.
Mattias Kellquist
(Chief Business Development Officer & Founder)Previously Chairman and Co-founder of Jajja Media Group AB and Makalös AB.
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