Staff Cloud Infrastructure Engineer, Valon Mortgage
$250-300k
+ Equity
AI-native operating system for mortgage servicing
Open for applications
AI-native operating system for mortgage servicing
501-1000 employees
Open for applications
$250-300k
+ Equity
501-1000 employees
Company mission
To power the future of homeownership with modern servicing technology.
Role
Who you are
- 7+ years of professional experience in infrastructure engineering, platform engineering, SRE, DevOps, or cloud systems, with a track record of operating at staff-level scope and influence
- Deep hands-on experience managing and operating cloud infrastructure on AWS, GCP, or Azure at significant scale, including designing for high availability, fault tolerance, and cost efficiency
- Strong expertise in containerization and orchestration (Docker, Kubernetes) and infrastructure-as-code (Terraform, Pulumi, or similar)
- Demonstrated ability to lead complex technical initiatives end-to-end: scoping, designing, building consensus, executing, and driving adoption across teams
- Deep understanding of distributed systems: networking, storage, databases, load balancing, observability, and performance at scale
- Solid engineering fundamentals—you write clean, well-tested code and can contribute meaningfully to services and tooling, even if infrastructure is your primary domain
- A product mindset and strong business intuition: you understand how infrastructure decisions create leverage (or bottlenecks) for the broader organization
- Excellent communication skills—you can explain complex technical trade-offs clearly to both engineers and non-technical stakeholders
- Experience in fast-paced, high-growth environments. Familiarity with regulated industries (fintech, healthcare, etc.) is a bonus but not required
What the job involves
- We’re looking for a Staff Software Engineer to help define and drive the technical direction of our Cloud Infrastructure team within Platform Engineering
- This is a role for someone who has seen what good infrastructure looks like at scale and wants to build it from a position of real ownership
- You’ll work across Valon’s production systems—compute, databases, storage, and networking—shaping the infrastructure foundations that every product and team depends on
- We handle over 100 million background jobs per day and expect to scale more than 10x over the next two years
- As our commercial pipeline accelerates and we bring on major enterprise customers, the challenges shift from feature delivery to scale, reliability, and increasingly complex deployment architectures
- You’ll set the technical direction for how we meet those challenges
- This is a deeply technical, high-autonomy role
- You’ll partner closely with the Cloud Infrastructure EM, engineering leadership, and cross-functional stakeholders to translate business and product needs into infrastructure strategy—and then execute on it
- You’ll be expected to operate with a long time horizon, identifying the investments we need to make now to support the next several years of growth
- Set technical direction for cloud infrastructure at Valon, defining the architecture, standards, and roadmap for compute, storage, databases, and networking
- Lead the design and execution of complex, cross-cutting infrastructure initiatives—from new data store adoption to novel deployment architectures for enterprise customers
- Own the reliability, scalability, and security posture of Valon’s production infrastructure, driving systemic improvements across the stack
- Serve as a key technical partner to engineering leadership, product, and operations—translating business requirements into infrastructure strategy and ensuring alignment across teams
- Drive architectural decisions through design docs, RFCs, and technical reviews, setting a high bar for rigor and clarity
- Mentor and elevate the team through code reviews, design guidance, and active knowledge sharing, raising the overall technical bar
- Contribute to incident response and on-call, using incidents as opportunities to drive meaningful reliability improvements
- Identify and advocate for long-horizon infrastructure investments that position Valon for the next phase of scale and customer growth
- Example projects on the roadmap:
- Architect and lead the adoption of new data stores to support our growth trajectory: Vitess, Clickhouse, Redis
- Design the next generation of our batch processing control plane for faster component creation and fulfillment at 10x current scale
- Build production-equivalent sandbox environments for customer testing, demos, and onboarding
- Define the infrastructure strategy for new enterprise deployment models, including configurations that meet the security and data residency requirements of top-tier financial institutions
Our take
The mortgage servicing market is huge but surprisingly outdated. In the US alone, it covers roughly $13T in mortgages, yet many servicers still use legacy systems and manual processes to manage payments, compliance and customer support. Because mortgage servicing involves complex regulations and many exceptions, these older systems can be inefficient and costly to run, creating a strong opportunity for modern technology to improve how the industry operates.
Valon is trying to modernize this space with ValonOS, an AI-native operating system built specifically for mortgage servicing. The platform doesn't just store loan data, it also captures the rules and workflows behind servicing decisions. This allows companies to automate routine processes, improve visibility into operations, and manage compliance more easily. To prove the system works, Valon has also built and run its own large mortgage servicing business on the platform.
The company has gained strong backing from major industry players too. Investor Rithm Capital Corp. plans to roll out Valon's technology to over 4M homeowners through Newrez, one of the largest US mortgage servicers. If this rollout succeed, it could demonstrate that modern, AI-driven systems can operate at industry scale and potentially reshape mortgage servicing.
Freddie
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Oct 2024
$100m
SERIES C
Jul 2024
$69.8m
LATE VC
Total funding: $348.8m
Company benefits
- Compensation: You’ll receive a highly competitive compensation package with room to grow.
- Time Away: We offer a generous PTO program, sick time, and company holidays.
- Flexible Work: Remote, hybrid, or in-office. We’ve got it all and aim for you to work where it works. Where possible, we offer geographic flexibility.
- Health Benefits: Health, dental, and vision insurance are all company-sponsored to keep you healthy and strong.
- Parental Leave: Birthing and non-birthing parents receive 12 weeks of fully paid time to welcome a new child.
Company HQ
Union Square, New York, NY
Leadership
Andrew Wang
(Co-Founder & CEO)Andrew studied Computer Science at Harvard before interning as a Software Engineer at The White House and Google. He was also an Analyst at Goldman Sachs and spent 4 years as a Principal to Soros Fund Management.
Linda Du
(COO)Linda studied Computer Science and Statistics at Harvard. She then worked at Samlyn Capital and Two Sigma prior to co-founding Valon in 2020.
Jake Mintz
(CPO)Prior to joining Valon in 2024, Jake was the Head of Product, Consumer at Stipe. He also spent 7 years at Google as a Product Lead, Camera (Android/Google Pixel, Head of Product, VR/AR (Media, Communications) and as the Head of Product, Business Management.
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