Billing & Compliance Operations Manager, Hubtype

• Hungry by default: you proactively identify problems before they are flagged, juggle multiple workstreams without losing detail, and thrive working across teams
• 2+ years of experience in administration, operations, office management, finance admin, billing support, executive operations or similar
• Strong organization, attention to detail and follow-through. You are the kind of person who creates order from chaos
• Experience collecting, organizing and tracking invoices, receipts, expenses, supplier documents or similar admin documentation
• Comfortable coordinating with external providers such as accountants, tax advisors, auditors, consultants, suppliers or banks
• Ability to manage multiple deadlines, chase stakeholders and close loops without constant supervision
• Strong Google Sheets / Excel skills and comfort working with folders, trackers, checklists, SOPs and documentation systems
• Active daily use of generative AI tools such as Claude, ChatGPT, Gemini or similar, with concrete examples of how you use AI at work
• Hands-on experience or strong curiosity with automation tools such as n8n, Zapier, Make, Airtable, Notion or Google Workspace automations
• Full professional fluency in English and Spanish. Catalan is a plus
• Based in Barcelona metropolitan area

Desirable

• We’re not hiring a deep finance expert. We’re hiring an AI-native Admin, Billing & Compliance Operations Manager — someone who makes sure every invoice, receipt, audit request, and admin deadline is tracked, followed up, organised, and delivered without needing constant supervision
• You’ll be the sole person in this function, working closely with the CEO, CS Director and cross-functional teams, with real autonomy and full accountability
• External Partner Liaison: Act as the primary internal contact for our external accounting firm and CFO, ensuring a seamless month-end close and accurate tax filings (VAT, IRPF, SS)
• Financial Data Integrity: Oversee supplier payments and cash flow monitoring, ensuring all internal data is ready and validated for external reporting
• Own the full billing cycle: generation, validation, distribution and collection tracking
• Collaborate with CX and Sales on activations, renewals and commissions
• Proactively identify and resolve invoicing discrepancies
• Audit & Compliance Coordinator: Serve as the internal lead for Information Security audits, coordinating evidence collection and process documentation for ISO 27001, DORA and ENS
• Operational Control: Bridge the gap between day-to-day operations and financial/legal requirements, ensuring internal systems and AI automations meet compliance standards
• Inventory (Barcelona-based), support People with onboarding/offboarding logistics, documentation, office logistics and team events
• Experiment relentlessly, build and maintain automation workflows, pilot new tools, and turn efficiency gains into structural company assets