Staff Technical Writer, Viam
Plus equity grants
Full-stack software platform for robotics & AI
Open for applications
Full-stack software platform for robotics & AI
201-500 employees
Open for applications
Plus equity grants
201-500 employees
Company mission
To make building, deploying and managing robots more flexible, affordable and easy to use so that builders can do more with robots while getting them to market faster.
Role
Who you are
- Experience writing documentation for developers, with a portfolio that demonstrates your ability to explain technical concepts clearly
- Enough technical fluency to work through tutorials independently, run code samples, and identify errors—you don't need to be an engineer, but you need to be technically curious and comfortable at the command line
- Experience with docs-as-code workflows: Git, Markdown, static site generators (Hugo experience is a plus)
- Familiarity with documentation automation—linting tools like Vale, CI/CD pipelines, GitHub Actions, or scripting to improve workflows
- Strong opinions about what makes documentation good, backed by experience seeing what works and what doesn't
- The ability to give and receive editorial feedback constructively
- Experience or genuine interest in working with physical hardware—you'll be building robots as part of this job
- Experience with robotics, IoT, or industrial automation is a plus but not required
What the job involves
- As a Staff Technical Writer, you'll own the quality and consistency of Viam's developer-facing documentation
- Your work spans all four documentation types: reference docs, explanations, tutorials, and how-to guides
- You'll transform rough drafts, working code, and technical walkthroughs into polished, publishable content that helps developers understand and adopt Viam
- You’ll also develop docs from scratch through close collaboration with product engineering teams
- Write and edit documentation that helps developers integrate Viam into their projects, from first API call to production deployment
- Maintain documentation standards and style guidelines that ensure consistency as content scales
- Contribute to and improve our documentation toolchain, including our Hugo framework, GitHub Actions workflows, and Vale linting configuration
- Review code samples for accuracy and clarity, working with engineers to resolve issues
- Contribute to information architecture decisions—how content is organized, navigated, and discovered
- Ensure documentation stays current as the platform evolves, identifying gaps and outdated content proactively
- Build robots and write programs using Viam yourself—we believe the best documentation comes from firsthand experience with the platform
- In 3 months
- You understand the Viam platform and feel comfortable assembling robots based on tutorials and writing small programs for robots with our SDKs
- You are comfortable with our toolchain and have started contributing improvements to our workflows
- You are comfortable discussing the product with our engineers for documentation purposes
- You have shipped polished documentation for at least one major platform feature
- You’ve completed significant revision of a section of docs
- In 6-12 months
- You are continuing to revise and improve the Viam documentation
- You are improving the documentation based on qualitative and quantitative data
- You are building out or curating content to enable developers without hardware experience to use Viam
- You have established documentation standards that scale as the team and content grow
- You have made measurable improvements to our documentation infrastructure and automation
Our take
Viam offers an open-source software platform designed for scalable development in industries like IoT, robotics, industrial automation, and smart homes. Its modular, interoperable platform enables developers to manage hardware solutions across various devices and fleets, streamlining workflows and supporting AI-driven innovation.
Initially focused on robotics, Viam recently rebranded to appeal to a wider range of industries, including food processing and marine automation. By broadening its message, Viam has successfully expanded its market appeal and aligned its platform with the needs of diverse industries.
Alongside this success is substantial funding, which will fuel expansion into enterprise partnerships and product development. With growing interest from industries like industrial automation and conservation, the company is well-positioned for future growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
42% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Mar 2025
$30m
SERIES C
Mar 2024
$45m
SERIES B
Total funding: $117m
Company benefits
- Learning & development education reimbursements
- Training & mentorship opportunities
- 100% of medical, dental, and vision benefits covered
- Flexible work from home and office balance
- 20 weeks gender neutral parental leave
- Personal prosperity and family planning benefits
- Employee resource groups
- Catered lunch in the office
- Commuting benefits
Company HQ
Lincoln Square, New York, NY
Leadership
Eliot Horowitz
(Founder & CEO)Previously co-founded ShopWiki and MongoDB where they served as CTO. They also have experience as a Software Engineer at DoubleClick.
Salary benchmarks
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