Commercial Assurance Manager, NEC Software Solutions
More information about location
Specialist software and outsourcing services
Open for applications
Specialist software and outsourcing services
1001+ employees
Open for applications
More information about location
1001+ employees
Company mission
Building software and services that help keep people safer, healthier and better connected worldwide.
Role
Who you are
- Strong use of Microsoft Word, Excel and Sharepoint
- Good knowledge of Local Authority invoicing/PO approval processes
- Ability to understand and advise on all types of contracts
- Working knowledge of contractual frameworks
- Ability to effectively interact with and gather information at all business levels
- Ensuring the highest levels of customer satisfaction
- Ability to adapt to differing levels of interaction dependent upon situation
- Previous experience of SAP beneficial
- Good business reporting capabilities
- Excellent oral and written communication skills
- Self-motivated and self reliant, but with strong team player capabilities
- Ability to manage workload and meet deadlines
- Capable of multi-tasking and balancing customer and internal priorities
- Willingness and ability to represent NEC in both internal and external meetings
- Effective relationship builder, developing working relationships with individuals within the business
- Organising time effectively, determining the right resources needed to effectively perform job assignments
- Full and valid UK/EC driving licence
What the job involves
- We are seeking a candidate to join the Business Operations team, working on the Commercial Assurance processes within NEC
- Reporting to the Commercial Assurance Manager, the successful candidate will provide support to the Head of Business Operations, and Chief Financial Officer
- The role includes managing and supporting a variety of commercial processes such as Supplier invoicing, monthly billing, backlog management, terminations etc, working alongside other operational business teams (Legal, Sales Order Processing, Project Delivery etc.) to achieve this
- Assist with the management of key processes such as monthly billings / forecasts to maximize billing potential
- Assist with the management of key third party suppliers, ensuring back to back renewals and timely and accurate payments of invoices
- Work closely with the Finance department and other stakeholders in respect of revenue and commercial assurance
- Assist with the management of, and maintain, the billing backlog to ensure timely billings and validity of all items
- Oversee revenue recognition process for all undefined professional services orders
- Oversee processes to remove the barriers which prevent the timely invoicing of commercially sensitive customers
- Assist in removing the barriers which prevent the timely invoicing of commercially sensitive customers
- Identify and address missed billing opportunities arising from process and departmental errors and oversights
- Oversee termination requests, assessing requests received, gathering required contractual information and tracking approvals; managed via the Sharepoint Termination portal
- Support with the distribution of licence keys to our customers
- Provide clear and concise communication and reporting to members of the senior management team
- Proactively identify and address, in conjunction with other stakeholders, opportunities for process efficiencies and improvements
- Assist stakeholders to enable compliance with various business processes as required
- Provide commercial and revenue advice and assistance across the company
Salary benchmarks
Our take
NEC Software Solutions (formerly Northgate Public Services) is but one branch under the NEC Corporation umbrella. Since its acquisition by NEC Group in 2018 the company has seen substantial growth with NEC's support.
The company’s customer base is rooted in national governments and international health bodies, spanning across police forces, emergency services, local authorities, and housing providers. The company has made numerous strategic partnerships and acquired Vantage Health which has enabled it to better serve communities.
The company is facing challenges as it was ordered by the Competitions and Markets Authority to sell parts of a recent acquisition of Capita Secure Solutions, a software provider for emergency services. This was because the deal meant that ICSS and Duties Software provided by Capita would cost more for publically funded services under NEC. Regardless, NEC Software Solutions’ proven history of success at a global scale and recent start-up investments and partnerships have it well set to remain a leading provider of public sector software and services.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Private Medical Healthcare
- Pension Scheme
- Life Assurance
- 25 Days Holiday
- Wellness
- Retail & Lifestyle Discounts
- Flexible Working
- Continued Learning
- CycleScheme
Company values
- Inspiring, because we make the right choices
- Involved, because our enthusiasm creates energy
- Innovative, because we always ask what’s next
Company HQ
Hemel Hempstead Industrial Estate, London, UK
Articles
Leadership
Tina Whitley
(CEO, not founder)Former Executive Director (Government and Housing) for Northgate Public Services. Previous Managing Director (Education and Libraries Software) at Capita Children's Services, and Operations Director EMEA at Convergys.
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