Vice President of User Experience, ABBYY
$250-300k
Digital intelligence platform
Job no longer available
Digital intelligence platform
501-1000 employees
Job no longer available
$250-300k
501-1000 employees
Company mission
To redefine how work is done and how processes run within organizations to give you back your time.
Role
Who you are
- 10+ years in UX leadership roles, including experience managing multidisciplinary teams
- Proven ability to build and scale UX, education, and technical writing teams in a fast-paced tech environment
- Deep understanding of UX principles, usability, interaction design, information architecture, and education methodologies
- Experience with design tools such as Figma, Miro, and prototyping tools
- Familiar with developing educational materials and user documentation
- Familiarity with front-end technologies (HTML, CSS, JavaScript) is a plus
- Demonstrated ability to provide UX strategy in order to meet business objectives and deliver measurable results
- Strong track record of aligning UX, documentation, and training initiatives with product roadmaps
- Excellent verbal and written communication skills, including the ability to influence at all organizational levels
- Expertise in storytelling and presentation to effectively articulate UX, education, and documentation visions and decisions
What the job involves
- ABBYY is seeking a Vice President of User Experience (UX) to lead and inspire a team in designing innovative, user-centered digital experiences
- As a key member of the executive team, the VP of UX will set the vision for user experience strategy, champion design thinking, and ensure our products meet the highest standards of usability, accessibility, and visual appeal
- You will also lead initiatives to enhance education services, ensure cohesive technical writing, and integrate user experience principles across all aspects of customer engagement
- Working collaboratively with cross-functional teams, you will drive customer satisfaction, product success, and business growth
- Vision and Strategy: Develop and communicate a clear UX vision that aligns with the company’s overall goals and strategy, integrating education and technical communication components
- Customer-Centric Culture: Foster a user-first mindset across the organization, advocating for UX, education services, and accessible content at the executive level
- Innovation: Drive innovative approaches to UX design, education solutions, and user documentation, leveraging the latest trends, tools, and technologies
- Team Leadership: Build, mentor, and scale a high-performing team of UX designers, researchers, technical writers, and accessibility experts
- Education Services: Partner with the training and enablement teams to create user-centric education programs, including digital courses, webinars, and product tutorials
- Technical Writing: Oversee the development of clear, concise, and engaging product documentation, ensuring it enhances user understanding
- Process Optimization: Define and implement processes for design systems, user research, usability testing, and content development to ensure consistency and efficiency
- Collaboration: Partner with product management, engineering, and marketing teams to integrate UX, education, and technical writing seamlessly into the product lifecycle
- User Research: Oversee the development and execution of user research strategies to gain deep insights into customer needs, behaviors, and pain points, extending to education and documentation
- Data-Driven Design: Use quantitative and qualitative data to guide UX and educational decisions and measure the impact of changes
- Accessibility Leadership: Ensure all products and materials meet accessibility standards, providing inclusive experiences for all users
- Customer Engagement: Elevate customer satisfaction, retention, and adoption through intuitive designs, accessible education, and engaging documentation
- Product Success: Drive KPIs such as task success rates, customer satisfaction scores (CSAT), and the effectiveness of education materials
- Industry Leadership: Position the company as a leader in UX, education, and technical communication by participating in conferences, publishing thought leadership, and contributing to the broader community
- PLG Forward: Collaborate with engineering and marketing to ensure best in class user experiences to facilitate PLG
Our take
ABBYY has been pushing the boundaries of technology since the 80s, when it was founded with the launch of a digital language translation dictionary. Since then, it has evolved into a document translation and processing solution, leveraging innovations in automation and AI to help companies process and translate legal and administrative documents.
With years of experience in the automation and optical recognition sector, it is no wonder ABBYY’s client number is in the hundreds of thousands and includes a number of Fortune 500 businesses. Lately, it seems the company has been bolstering its leadership team as it aims to grow revenue, launch new products and continue expanding the global business.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Apr 2015
$6m
EARLY VC
Total funding: $6m
Company benefits
- Remote and hybrid working options
- Flexible hours
- Paid volunteering days off
- Parental leave in all our locations
- Work in an international environment, supported by some of the brightest minds in the industry
- Join an innovative brand that transforms how Intelligent Automation solves highly complex business challenges for top global companies
Company HQ
Congress Avenue Historic District, Austin, TX
Leadership
Ulf Persson
(CEO)Previously, the Director of Tablogix, Managing Partner at Mint Capital and was Chairman of UCMS Group Ltd.
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