Vice President of User Experience, ABBYY
$250-300k
CSS
HTML
JavaScript
Figma
Miro
Expert level
Remote in US
Digital intelligence platform
Be an early applicant
Digital intelligence platform
501-1000 employees
B2BArtificial IntelligenceBig dataDeep TechMachine LearningSaaS
Be an early applicant
$250-300k
CSS
HTML
JavaScript
Figma
Miro
Expert level
Remote in US
501-1000 employees
B2BArtificial IntelligenceBig dataDeep TechMachine LearningSaaS
Company mission
To redefine how work is done and how processes run within organizations to give you back your time.
Role
Who you are
- 10+ years in UX leadership roles, including experience managing multidisciplinary teams
- Proven ability to build and scale UX, education, and technical writing teams in a fast-paced tech environment
- Deep understanding of UX principles, usability, interaction design, information architecture, and education methodologies
- Experience with design tools such as Figma, Miro, and prototyping tools
- Familiar with developing educational materials and user documentation
- Familiarity with front-end technologies (HTML, CSS, JavaScript) is a plus
- Demonstrated ability to provide UX strategy in order to meet business objectives and deliver measurable results
- Strong track record of aligning UX, documentation, and training initiatives with product roadmaps
- Excellent verbal and written communication skills, including the ability to influence at all organizational levels
- Expertise in storytelling and presentation to effectively articulate UX, education, and documentation visions and decisions
What the job involves
- ABBYY is seeking a Vice President of User Experience (UX) to lead and inspire a team in designing innovative, user-centered digital experiences
- As a key member of the executive team, the VP of UX will set the vision for user experience strategy, champion design thinking, and ensure our products meet the highest standards of usability, accessibility, and visual appeal
- You will also lead initiatives to enhance education services, ensure cohesive technical writing, and integrate user experience principles across all aspects of customer engagement
- Working collaboratively with cross-functional teams, you will drive customer satisfaction, product success, and business growth
- Vision and Strategy: Develop and communicate a clear UX vision that aligns with the company’s overall goals and strategy, integrating education and technical communication components
- Customer-Centric Culture: Foster a user-first mindset across the organization, advocating for UX, education services, and accessible content at the executive level
- Innovation: Drive innovative approaches to UX design, education solutions, and user documentation, leveraging the latest trends, tools, and technologies
- Team Leadership: Build, mentor, and scale a high-performing team of UX designers, researchers, technical writers, and accessibility experts
- Education Services: Partner with the training and enablement teams to create user-centric education programs, including digital courses, webinars, and product tutorials
- Technical Writing: Oversee the development of clear, concise, and engaging product documentation, ensuring it enhances user understanding
- Process Optimization: Define and implement processes for design systems, user research, usability testing, and content development to ensure consistency and efficiency
- Collaboration: Partner with product management, engineering, and marketing teams to integrate UX, education, and technical writing seamlessly into the product lifecycle
- User Research: Oversee the development and execution of user research strategies to gain deep insights into customer needs, behaviors, and pain points, extending to education and documentation
- Data-Driven Design: Use quantitative and qualitative data to guide UX and educational decisions and measure the impact of changes
- Accessibility Leadership: Ensure all products and materials meet accessibility standards, providing inclusive experiences for all users
- Customer Engagement: Elevate customer satisfaction, retention, and adoption through intuitive designs, accessible education, and engaging documentation
- Product Success: Drive KPIs such as task success rates, customer satisfaction scores (CSAT), and the effectiveness of education materials
- Industry Leadership: Position the company as a leader in UX, education, and technical communication by participating in conferences, publishing thought leadership, and contributing to the broader community
- PLG Forward: Collaborate with engineering and marketing to ensure best in class user experiences to facilitate PLG
Our take
ABBYY has been pushing the boundaries of technology since the 80s, when it was founded with the launch of a digital language translation dictionary. Since then, it has evolved into a document translation and processing solution, leveraging innovations in automation and AI to help companies process and translate legal and administrative documents.
With years of experience in the automation and optical recognition sector, it is no wonder ABBYY’s clients number in the hundreds of thousands and include a number of Fortune 500 businesses. Lately, it seems the company has been bolstering its leadership team as it aims to grow revenue and continue expanding the global business.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Employee endorsements
Career progression
"At ABBYY, there are loads of opportunities to jump into new projects and areas of responsibility, based on interest, experience, and aspirations...."
Funding (1 round)
Apr 2015
$6m
EARLY VC
Total funding: $6m
Company benefits
- Remote and hybrid working options
- Flexible hours
- Paid volunteering days off
- Parental leave in all our locations
- Work in an international environment, supported by some of the brightest minds in the industry
- Join an innovative brand that transforms how Intelligent Automation solves highly complex business challenges for top global companies
Company values
- Simplicity - Aspire to make things simple, there's beauty in being able to explain and understand easily
- Transparency - We trust our colleagues with knowledge and information. We know that leading with transparency drives team effort and engagement
- Respect - Above all, we show respect. We are kind to our teammates, respect others' opinions, and we listen
- Think like a customer - We look for opportunities to delight our customers
- Do the right thing - We act like everyone is watching, doing the right thing for our company, our team, and our customers
- Be a team player - We don't sacrifice the team for the individual. Each of our successes, is the success of our team and vice versa. We are #oneABBYY
Company HQ
Congress Avenue Historic District, Austin, TX
Articles
Leadership
David Yang
(Board Director)Founder at Newo, Consultant at Visier, Advisor at HR.com, and CEO and Co-Founder at Yva.ai. Previously founded iiko and co-founded Plazius.
Diversity, Equity & Inclusion at ABBYY
Weronika Niemczyk (Chief People Officer)
- Building a workforce that reflects the world: Our global team is comprised of 800+ people from 30+ nationalities, with ages ranging from 21 to 80.
- Challenging the gender gap in the tech industry: At ABBYY, we are proud of our above-industry-average representation of women in the workplace. Women at ABBYY represent over 40% of our workforce, and more than a third of our team leaders.
- Empowering our colleagues: Our colleagues are supported by our leadership team to form employee initiative groups to connect with, and represent, their community within the company. Women@ABBYY is an example of such a community.
- Flexibility for every lifestyle: We provide everyone at ABBYY with the option to work remotely or hybrid and build a work schedule that fits their lifestyle through our flexible hours policy. Additionally, as part of our Volunteer Time Off program, every ABBYY colleague can take two paid days off every year to contribute to a charity of their choice.
- Nurturing inclusivity and integrity: We hold ourselves accountable to the highest level of integrity and ethical behavior enforced by our Code of Conduct, which sets the standards for how we act at ABBYY
- Celebrating our wins, while striving for better: Over the past years, we have consistently received above industry-average scores of 8.8/10 from our employees when asked how they would rank our Diversity and Inclusion efforts, through our monthly company-wide engagement surveys.
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