Sales Operations Analyst, Moveworks
$107-189k
+Equity
2-3 days a week in office
AI assistant platform
Job no longer available
AI assistant platform
501-1000 employees
Job no longer available
$107-189k
+Equity
2-3 days a week in office
501-1000 employees
Company mission
To help every employee get work done efficiently and effectively.
Role
Who you are
- At least one year of experience in sales operations, sales, or sales development roles at enterprise SaaS companies
- Expert user of Excel/ Google Sheets, Tableau experience is a plus
- Experienced user of Salesforce reporting and dashboarding functionality
- Experience in a sales or sales development role is a big plus (you understand your “customers’” needs and challenges)
- Experience using and administering other key sales tools such as Outreach, Clari, and Zoominfo
- Salesforce administration experience (e.g. process builder, custom fields/ objects, custom report types) a plus
- An analytical mindset, an inherent desire to learn, a deep sense of curiosity, an understanding of why the little things matter, and a desire to get your hands dirty
- A passion for fast-paced environments, with a focus on transparency, collaboration, rapid iteration, and continual improvement
- The desire to enhance your analytical and operational skill set to build a career in GTM operations or strategy
What the job involves
- As a Sales Operations Analyst at Moveworks, you’ll empower our Sales Team with the data, analytics, and automation they need to scale one of the fastest-growing AI companies in the world
- Our AI platform is redefining how companies support their employees, allowing them to stay productive wherever they’re working and whenever they need help. We need you to ensure our go-to-market engine is built on a rock-solid foundation during this period of hyper-growth
- Through bleeding-edge technology and analytics, you’ll help our Sales and Sales Development teams accelerate million-dollar deals
- You’ll be responsible for a wide range of projects: maintaining high-quality data in our CRM system, building reports and dashboards for GTM stakeholders, administering sales territories, and more. This work is foundational to our GTM field teams and our ability to effectively execute
- Across the board, you’ll have the opportunity to develop an in-demand skill set in data analytics, operations, Salesforce and system administration, project management, and supporting a high-growth sales team
- This is an individual contributor role with a highly visible impact on our GTM Operations Team. It reports to the Senior Manager of Sales Operations
- Manage our Salesforce data, ensuring world-class data hygiene via smart design, automated enrichment, and diligent hygiene processes
- Lead data cleanup initiatives and redesign processes to address any issues before they arise
- Become an operational partner for our AEs and SDRs, assisting with reporting, data insights, and ad-hoc operational requests across all teams
- Own sales territory administration, ensuring territories are balanced, optimized, and accurate with actionable insights for owners and management
- Support Salesforce administration, optimizing our environment for a frictionless and intuitive user experience for every sales role
- Support GTM operational initiatives to maximize our field teams productivity and effectiveness
- Learn our tech stack and educate our field teams on all systems, empowering them to optimize their day-to-day operations
- Document GTM policies to ensure all GTM teams are compliant and educated on best practices
Our take
Moveworks provides IT service and helpdesk support through an AI-driven chatbot. Its system utilizes information about an employee, such as their role and seniority level, to deliver the correct information or carry out processes. Moveworks claims to solve 30% of IT support tickets within weeks of implementation.
In 2024, Moveworks opened a data center in Australia and its service has seen strong uptake from large enterprise-level companies, where IT teams deal with hundreds of requests at a time, helping to minimize backlog and gain back employee time. As more and more workers move from office to home or hybrid, IT support requests have boomed, opening up the opportunity for Moveworks to expand its client pool and provide solutions to help with this change.
With its upcoming acquisition by ServiceNow, Moveworks is stepping into an exciting new chapter. Joining forces with ServiceNow means its AI assistant and enterprise search tools can reach even more employees and businesses, helping make everyday work tasks easier and faster. The deal also sets Moveworks up to be a key player in the future of workplace AI, showing that its technology is ready to grow and make an even bigger impact.
Steph
Company Specialist at Welcome to the Jungle
Insights
97% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2021
$200m
SERIES C
Nov 2019
$75m
SERIES B
Total funding: $305m
Company benefits
- Fully paid medical, dental, and vision coverage
- Short-term disability, long-term disability, and life insurance
- Unlimited PTO — most staff take between 4-6 weeks each year
- 16 weeks paid parental leave
- Competitive salary — we’re one of the best-paying companies in the Bay Area
- 401(k) program
- Equity and stock options
- Commuter and parking benefits
- Office closures for Global Employee Appreciation Days twice per year
- Manager mentorship program
- Buddy program for new hires
- Paid industry certifications
- Continuing education stipend
Company HQ
Mountain View, CA
Leadership
Bhavin Shah
(Founder & CEO)After an MA at Stanford, Bhavin worked as a Director at LeapFrog Enterprises before co-founding Gazillion after 5 years in 2005. They left their CEO role at Refresh to co-found Moveworks in June 2016.
Vaibhav Nivargi
(Co-Founder & CTO)Vaibhav began their career as a Stanford University Research Scientist before working for Aster Data as a Software Engineer. Having started ClearStory Data in 2011, they co-founded Moveworks in 2016.
Varun Singh
(Co-Founde r& President)Varun worked for half a decade as SVP of Product at Sefaira before spending 2 years as Lead Product Manager at Facebook. They left in 2016 to co-found Moveworks.
Jiang Chen
(Co-Founder & CTO of AI)Jiang took a PhD at Yale in Computer Science before working as a Columbia Research Scientist and spending 7 years at Yahoo! and Google. After a year at Airbnb, they co-founded Moveworks.
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