Community Manager Co-op, SharkNinja
Social Media & Online Engagement, January to June 2026
$26 - $35 USD per hour + Employee stock purchase options
More information about location
3 days a week in office (Needham, MA)
Home devices and appliances
Open for applications
Home devices and appliances
1001+ employees
Open for applications
$26 - $35 USD per hour + Employee stock purchase options
More information about location
3 days a week in office (Needham, MA)
1001+ employees
Company mission
SharkNinja's mission is to positively impact people's lives every day in every home around the world.
Role
Who you are
- The ideal candidate will be passionate about our brand, highly communicative, and adept at building and maintaining relationships
- Education: Current student in their third year or beyond of a bachelor's program, currently enrolled in a master’s program, or has graduated within the past year
- Must be able to work a full-time, 40-hour-per-week schedule with a minimum of 3 days per week onsite in Needham, MA
- Excellent written and verbal communication skills, with the ability to communicate effectively with diverse audiences and adapt to various communication styles
- Strong interpersonal skills and the ability to empathize with community members, address concerns, and resolve conflicts diplomatically
- Proficiency in social media management and analytics tools
- Creative thinking and problem-solving abilities, with a proactive and results-driven mindset
- Passion for our brand and industry, with a genuine interest in building relationships and fostering community engagement
- Ability to work independently and collaboratively in a fast-paced, dynamic environment
What the job involves
- As a Community Manager, Social Media & Online Engagement Co-op, you will be the primary liaison between our brand and our community of customers, followers, and enthusiasts
- You will be responsible for nurturing relationships, facilitating discussions, and fostering a positive and supportive environment within our online communities
- Implement a community engagement strategy to grow and nurture our online communities across various platforms, including but not limited to social media, forums, and online groups
- Actively monitor and respond to community feedback, inquiries, and discussions in a timely and professional manner, representing our brand voice and values
- Cultivate and maintain relationships with community members, influencers, and brand advocates to foster loyalty and advocacy
- Create and curate engaging content, including posts, polls, contests, and events, to stimulate interaction and participation within the community
- Collaborate with cross-functional teams, including marketing, customer support, and product development, to gather insights and feedback from the community and advocate for their needs and preferences
- Identify and leverage opportunities for user-generated content, testimonials, and case studies to showcase the value and impact of our products or services
- Monitor community trends, sentiment, and engagement metrics to measure the effectiveness of community initiatives and inform future strategies
- Stay informed about industry trends, best practices, and emerging technologies related to community management and social media
Application process
- Please note that, due to the high volume of applications for early talent roles, response times may vary depending on the specific role and timeline. Our team appreciates your patience!
Our take
Consumer demand for new and better home appliances continues to grow. SharkNinja serves this demand by designing and manufacturing innovative home goods and devices. Specifically, it has a growing line of solutions that consist of Shark cleaning and home care products and Ninja kitchen appliances.
SharkNinja has been in operation since 1994, which is testament to the quality and popularity of its products. Since its initial launch in Canada, the company has expanded into the US and the UK. In 2017 SharkNinja was bought by CDH Private Equity for over $1.5 Billion, further proof of its impressive market value. Perhaps more evidence is that it brings in annual revenues of around $4B.
SharkNinja’s main challenge is facing down big-name competitors such as home appliance giant Dyson. In fact, through innovative design, it seized the market-leading spot in traditional vacuums from Dyson and is only second to iRobot in sales of robotic models. A 2023 IPO saw an extra $296 million in funding added to SharkNinja's pot and was followed by product launches in new sectors such as air conditioning and food cooling, indicating that the company is still full of new product ideas.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Company benefits
- Employer paid group benefits including medical, dental, life insurance and more
- Competitive RRSP matching program
- 16 vacation days to start
- Paid sick days
- Paid volunteer and cultural days
- Employee & Family Assistance program
- An opportunity to accelerate your career with world class brands
- Continuous development and mentoring
- Opportunity to join various employee-based affinity groups
- Diverse, inclusive, and community-minded organization
- Wellness program offering free virtual fitness classes and a fitness reimbursement
- Employee product discounts
Company HQ
Needham Heights, Needham, MA
Leadership
Mark Rosenzweig
(Founder)Founded SharkNinja in 1994. Has won three Red Dot Awards for product Design.
Salary benchmarks
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