Product Advocate, Hasura
Data API development platform
Job no longer available
Data API development platform
101-200 employees
Job no longer available
101-200 employees
Company mission
To make data access fast, secure and scalable.
Role
Who you are
- We are looking for individuals who are dedicated, curious, and motivated
- The ideal candidate will possess strong organizational skills, attention to detail, and communication skills
- A strong candidate is flexible with change, comfortable in a fast-paced environment, and eager to begin a career in sales
- 1+ years experience in a customer-facing role at a startup is preferred
- Customer-satisfaction driven
- Experience supporting customers as a subject matter expert, and ability to recall and explain deep product knowledge back to a customer in a way that's concise
- Working knowledge of building APIs, GraphQL, and proficiency with some backend engineering languages (Java, NodeJS, Python, etc)
- Familiarity with app and api development terminology
- Highly motivated and driven individual who thrives working towards monthly and quarterly quotas
- Ability to work in a fast-paced, collaborative environment
What the job involves
- Manage and respond to customer questions through our service request queue and over the phone
- Work across the business to make sure the customer is using the right team based on their needs and support sales teams who need assistance answering their customer's product questions
- Provide support at our top-attended product demos, webinars and assist with customer questions in real-time
- Identify and research potential clients to create targeted lists, calls, and email campaigns using tools like LinkedIn Sales Navigator, ZoomInfo, and CRM software to gather and manage lead data
- Send personalized email sequences to potential clients to initiate contact and gauge interest in Hasura products
- Schedule meetings between potential clients and sales executives, ensuring a smooth handoff of well-qualified leads
- Work closely with the marketing team to understand campaign objectives and provide feedback on lead quality and engagement to refine marketing strategies
- Meet or exceed monthly and quarterly quotas for qualified opportunities and other defined performance metrics
- Maintain a deep understanding of Hasura’s products, industry trends, and the competitive landscape to effectively communicate value propositions to potential customers
- Improve the way we support our customers and seek out new and different ways to help increase satisfaction, all while doing so in a fun and supportive environment!
Our take
Hasura delivers a development toolkit to speed up the production of data-led APIs. According to the company, data and APIs are "key to the success of the modern enterprise", but developing them can prove tedious and time-consuming. To combat this, Hasura automates much of the process, allowing app teams to focus on building other features.
The company's data API platform encompasses a range of tools, such as a declarative authorization engine (for securing data), performance optimisation features, and full monitoring. It can be deployed as either a fully managed Hasura Cloud service or the self-hosted Hasura Enterprise Edition, giving it the versatility to serve a wide range of clientele.
Hasura has gained widespread popularity and has good funding to back itself as it explores further development and expansion. Most recently, it announced key innovations in its Data Delivery Network (DDN), improving access, governance, and integration across domains. These updates position Hasura to meet the rising demand for AI-driven solutions and help businesses overcome data challenges as they adopt GenAI and other advanced technologies.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
36% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Feb 2022
$100m
SERIES C
Sep 2020
$25m
SERIES B
Total funding: $136.5m
Company benefits
- Remote & hybrid work environment: Our team is spread across multiple countries, allowing for remote work or in-person collaboration at our office spaces in San Francisco and Bangalore. We believe in a flexible work model that considers individual preferences and promotes effective teamwork
- Self-Care Fridays: We offer the second Friday of every month as a day off. This time allows our team members to engage in activities that rejuvenate and recharge them personally.
- Equipment and learning allowance: We have equipment and learning budgets to ensure that our employees have the necessary tools and resources to succeed in their roles. We invest in their growth and development by facilitating access to relevant learning opportunities
- Donation Matching: We have an annual donation matching fund to encourage and enhance team member donations to global organizations working towards equality & equity
- Flexible timings & PTO: Because of our asynchronous ways of working, our team members have the freedom and flexibility to set their work schedules ensuring adequate support and team coverage. This flexibility enables a healthy work-life balance, complemented by generous paid time off (PTO) options
Company HQ
South Beach, San Francisco, CA
Leadership
Tanmai Gopal
(Co-Founder & CEO)Previously the co-founder of 34 Cross, a product development company.
Salary benchmarks
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