Director of Business Intelligence, Transfr

• This role is ideal for a data leader who thrives in building systems that are not just technically sound, but deeply tied to real-world business value
• Minimum of 7 years of experience in Business Intelligence, Analytics, or Data Strategy, with the past 3 years in a leadership role
• Proven success leading BI teams in cross-functional, high-growth environments
• Deep familiarity with modern data stacks (e.g., Snowflake, BigQuery, dbt, Looker)
• Strong grasp of data governance, stakeholder communication, and product-led reporting
• Experience working closely with Data Engineering, Data Scientist, Program Managers, Product Managers, and Revenue Operations Leadership.
• Ability to translate complex data into simple, actionable insights
• Highly organized, strategic, and capable of balancing high-level planning with tactical execution
• Proficient in SQL and PostgreSQL for writing complex queries
• Skilled in BI tools including Looker, Tableau, Power BI, and Mode

Desirable

• Transfr is seeking a strategic, forward-thinking Director of Business Intelligence (BI) to build and lead a centralized BI function that transforms how we consume and act on data across the organization
• This role is critical to enabling data-informed decision-making at scale by eliminating data fragmentation, enforcing consistent reporting standards, and aligning teams around a shared, trusted source of insight
• As Director of BI, you'll own the vision and execution for a cohesive data ecosystem—connecting business needs to structured data pipelines, dashboards, and cross-functional reporting practices
• You’ll lead a team of analysts aligned to key focus areas (Product Utilization, Revenue Operations, and Project Analytics), while partnering closely with Data Engineering, Product Management, and Technical Program Management to drive the full data lifecycle from intake to insight
• Lead the strategic vision and execution of the Business Intelligence function, aligning BI efforts with company-wide goals and operational KPIs
• Define and enforce a BI roadmap and intake model, shifting the team from reactive reporting to a proactive, insight-driven function
• Resolve data fragmentation across systems (Salesforce, ManageXR, xAPI, backend, docs) by defining system-of-record standards and data contracts
• Create scalable, secure access models that balance visibility with data governance and PII protection. Collaborate with with Data Engineering to provide clear, well-scoped requirements and ensure reliable, production-grade pipelines
• Define standardized reporting requirements and cadences for teams including GTM, Finance, Product, and Operations
• Partner with cross-functional leaders to ensure dashboards, KPIs, and reports are actionable, trustworthy, and aligned with strategic objectives
• Cultivate a data-forward culture by championing data literacy, adoption, and responsible use across the company
• Grow and lead a high-performing team of analysts across three focused workstreams: Product Utilization – feature engagement, learning metrics, xAPI; Revenue Operations – retention, forecasting, sales efficiency; Project Analytics – cost tracking
• Clarify roles, elevate ownership, and drive career development within the BI team