Office Manager, Zilch

Salary not provided
Mid level
London

3 days a week in office

Zilch

Direct-to-consumer credit provider

Be an early applicant

Zilch

Direct-to-consumer credit provider

201-500 employees

FintechB2CPaymentsFinancial Services

Be an early applicant

Salary not provided
Mid level
London

3 days a week in office

201-500 employees

FintechB2CPaymentsFinancial Services

Company mission

To become the most empowering way to pay for anything, anywhere.

Role

Who you are

  • We are seeking a highly organised and proactive Office Manager
  • Proven experience in office management roles, a minimum of 3 years preferable
  • Strong organisational skills and attention to detail, with the ability to multitask and prioritise tasks effectively
  • Excellent communication and interpersonal skills, with the ability to interact professionally with employees, vendors, and clients
  • Proficiency in Microsoft Office suite
  • Knowledge of health and safety regulations and best practices
  • Ability to work independently with minimal supervision and as part of a team
  • Proactive problem-solving skills and the ability to think strategically about facility management issues

What the job involves

  • Play a crucial role in maintaining the efficiency of our office operations, managing all building services related activities to the highest standards in line with regulatory requirements, supporting various departments and contributing to the overall positive work environment at Zilch Technology Limited
  • Oversee the maintenance and cleanliness of the office space, including coordinating repairs, cleaning services, and ensuring compliance with safety standards
  • Manage vendor relationships for facility-related services, such as janitorial, maintenance, and security
  • Conduct regular inspections of the office space to identify and address any issues or concerns promptly
  • Develop and implement procedures for efficient space utilisation and allocation, including office layout and seating arrangements
  • Notify staff of visitor arrivals and meet and greet where required
  • Coordinate office moves, renovations, and expansions as needed, ensuring minimal disruption to daily operations
  • Primary point of contact for office-related emergencies or issues outside regular business hours
  • Coordinate and respond to facility concerns to ensure a swift resolution
  • Additional tasks as required to ensure a professional and smooth-running office
  • Manage office supplies inventory and procurement, including ordering supplies, monitoring stock levels, and negotiating vendor contracts
  • Handle incoming and outgoing correspondence, including mail, emails, and phone calls, and redirect as necessary
  • Maintain office equipment and technology, troubleshooting issues and coordinating repairs as needed
  • Support in organising company events, meetings, and conference coordinating catering and logistics for events when required
  • Provide general administrative support to various departments as required
  • Ensure compliance with health and safety regulations and guidelines
  • Develop and maintain emergency response plans and procedures, including evacuation protocols and first aid supplies
  • Coordinate employee training on health and safety topics, including ergonomics, fire safety, and emergency preparedness
  • Fire Marshall and First Aider for office (as part of a team) training will be provided if successful applicant requires up to date certifications
  • Assist in the development and management of the office budget, tracking expenses and identifying cost-saving opportunities
  • Negotiate contracts and agreements with vendors and service providers to ensure cost-effective solutions for facility management needs
  • Monitor utility usage and expenses, implementing strategies to reduce energy consumption and waste
  • Covering for the Personal or Executive Assistant during short periods of absence such as holiday or sickness
  • Supporting the CEO Founder and Co-Founder
  • Diary management, travel arrangements, meeting guests, other EA/PA duties as reasonably required

Application process

  • To apply for this role, please submit your CV along with a cover letter
  • We will screen all applicants and select candidates whose qualifications meet our requirements
  • We will carefully consider your application during the initial screening and will contact you if you are selected to continue to the next stage of the recruitment process

Salary benchmarks

Our take

Zilch provides a buy-now-pay-later (BNPL) product that allows customers to purchase their desired items and pay in instalments for them. According to Zilch, its service helps customers save over £350 per year on interest and fees.

Having received consumer credit authorisation from the FCA, Zilch partnered with Mastercard to ensure its users can enjoy the safety provided by the global payments company while shopping online. Its business model involves providing the service for free to customers and charging partner stores a fee for every purchase made with Zilch. If users are not buying from partner stores, Zilch charges users a fee but guarantees that they will know from the beginning exactly how much they need to repay, hence assuring users they will not have to pay hidden fees.

With soaring demand for BNPL services, Zilch's main priority is to capitalise on this opportunity. As part of this initiative, the company has maintained an impressive funding strategy. After a series of successful raises, Zilch is now valued at around $2 billion. This has lent the company considerable weight, helping to accelerate its expansion of efforts in existing markets and expand into new ones such as the US.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Insights

Some candidates hear
back within 2 weeks

-17% employee growth in 12 months

Company

Funding (last 2 of 6 rounds)

Jan 2023

$26.3m

LATE VC

Jun 2022

$50m

SERIES C

Total funding: $306.3m

Company benefits

  • Pension scheme
  • Death in Service scheme
  • Income protection
  • 5% back on in-app purchases
  • £200 for WFH set up
  • Private Medical Insurance
  • Employee Assistance Programme
  • Gym membership discounts
  • Private therapy sessions
  • Enhanced maternity/paternity/adoption pay
  • Enhanced shared parental leave
  • Hybrid working
  • Casual dress code
  • Workplace socials
  • Healthyh snacks

Company HQ

Victoria, London, UK

Leadership

Previously Managing Director & Founder at PBel for 6 years, Executive Director & Founder at Moola Mobile for 8 years and Managing Director - UK at NET1 UEPS Technologies for 2 years.

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