Senior Solutions Architect, Instacart

• Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field; or equivalent practical experience
• 7+ years of experience as a solutions architect or software engineer delivering complex system integrations for enterprise customers
• 4+ years designing and implementing RESTful APIs and event-driven integrations at scale, including authentication/authorization and error handling strategies
• Proficiency in SQL and at least one scripting language (e.g., Python, JavaScript, or Bash) for automation, data validation, and debugging
• Hands-on experience with integration technologies such as API gateways, webhooks, message queues/streaming, and middleware
• Proven track record taking solutions from design through launch, including test planning, cutover, and post-launch support in production environments
• Demonstrated ability to translate technical concepts for non-technical audiences and lead cross-functional discovery/design sessions with external clients
• Experience partnering with Technical Program/Project Managers to build delivery plans, milestones, and risk mitigation strategies

Desirable

• Instacart’s Enterprise Solutions – Connected Stores team is building the next generation of in-store experiences, bridging physical retail with digital capabilities through cutting-edge hardware, software, and AI
• We partner with enterprise retailers to deliver seamless, high-scale integrations that power magical shopping experiences for millions of customers and thousands of stores
• As a Senior Solution Architect, you will own end-to-end technical design and solutioning for our enterprise retail partners, serving as the primary technical liaison across Instacart Product and Engineering while collaborating closely with partner technology and business stakeholders
• You’ll work on first-of-a-kind challenges in the in-store physical AI space, translating business needs into scalable architectures that launch successfully and stand the test of time
• This role is remote within Canada and joins a highly collaborative team of six technical experts focused on impact, quality, and execution
• Own end-to-end solution architecture from discovery through launch, including requirements, systems design, integration strategy, and production readiness for enterprise retail partners
• Design and document robust integration patterns across RESTful APIs, webhooks, and middleware, ensuring performance, reliability, security, and observability
• Serve as the primary technical liaison to partner engineering teams while driving alignment with Instacart Product, Engineering, Design, Security, and Technical Program Management
• Create high-quality technical artifacts—including sequence diagrams, data models, interface contracts, and runbooks—and lead design reviews to achieve stakeholder sign-off
• Prototype and script proofs of concept, data validations, and tooling using SQL and a scripting language to accelerate delivery and de-risk integrations
• Develop reusable templates, accelerators, and documentation that scale Connected Stores implementations across multiple enterprise partners
• Troubleshoot complex integration issues across systems, perform root cause analyses, and implement preventative guardrails that improve operational excellence
• Provide thought leadership on retail technology domains such as POS, inventory, pricing/promo, identity/loyalty, payments, and in-store physical AI devices