Head of Operations, Ridepanda

Salary not provided

Senior and Expert level

New York

Online marketplace for electric bikes, scooters & mopeds

Job no longer available

Online marketplace for electric bikes, scooters & mopeds

21-100 employees

B2BTravelEnterpriseMarketplaceTransportElectric Vehicles

Job no longer available

Salary not provided

Senior and Expert level

New York

21-100 employees

B2BTravelEnterpriseMarketplaceTransportElectric Vehicles

Company mission

To make city life more efficient, happy, and connected, all while being environmentally friendly.

Job

Company

Role

Who you are

We are looking for a Head of Operations to help drive operations for Ridepanda - from product operations, data to fulfilment
We need someone to help build the right structure, processes and playook for our operations, and help build the foundation for the next stage of growth of the company
The right leader will be exceptional at both operations and strategy; ability to get deep into the details of processes and technologies while also understanding how each detail connects to the future and impacts other teams; deeply involved in the day-to-day customer and team experience while also driving the team towards the future :

What the job involves

Data - Set the right KPIs to measure success for the department
Leadership - Hire and build the operations team across customer service, mechanics and business operations
Product Ops - Manage the front-end data and help improve the customer UI/UX flow
Strategy - Funnel the learnings from the Ops to Product and company strategy
Ideal Background - Worked in operations at a high-growth company

Our take

Two-wheel electronic vehicles have gone through an explosion recently, with hundreds of different varieties in each category available. While the benefits of electronic light vehicles are obvious - convenience, low running costs, environmentally friendly - it can be difficult for people to find the right one for them.

Ridepanda, a company of self-described e-ride evangelists, was founded to be a one-stop shop to help anyone find and purchase their ideal ride. Launching as the first online marketplace for micro-mobility, it not only curated a wide range of vehicles but also supplied a range of support services such as repair assistance and insurance.

After discovering the D2C market was not an easy one, Ridepanda pivoted to serve enterprises who want to offer their employees e-bike benefits. This began with a partnership with Amazon, and has since seen the company secure the likes of Google, Intuit and Expedia as customers. The company hopes to build on this success with further expansion plans as the demand for electric light vehicles continues to grow.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Glassdoor (3.7)

Trustpilot (2.9)

Company

Funding (2 rounds)

Nov 2023

$3.8m

SEED

Jul 2021

$3.8m

EARLY VC

Total funding: $7.5m

Company benefits

Vision and dental
Cash bonuses
Electric vehicles discounts
Work from home opportunities
Health insurance

Company HQ

Polk Gulch, San Francisco, CA

Leadership

Chinmay Malaviya

(CEO & Co-Founder)

Having studied at the Haas School of Business, they worked at AIESEC International and INSA Lyon, before co-founding foodpanda in October 2012. They worked at Delivery Hero and Lime for almost 4 years before co-founding Ridepanda in January 2020.

Charlie Depman

(Strategic Advisor & Co-Founder)

Former CTO of the company. Was a software engineer at Bird and Backend Technical Lead at Scoot Networks.

Salary benchmarks

We don't have enough data yet to provide salary benchmarks for this role.

Submit your salary to help other candidates with crowdsourced salary estimates.

Share this job

View 1 more job at Ridepanda