Marketplace Strategy Manager (Pay & Ship), Gumtree
GTM for Payments and Shipping product
3 days a week in office (Waterloo, London)
Online local marketplace
Job no longer available
Online local marketplace
21-100 employees
Job no longer available
3 days a week in office (Waterloo, London)
21-100 employees
Company mission
To be the go-to marketplace for the Home making every transaction effortless and secure.
Role
Who you are
- Experienced in B2C or C2C Payments and Shipping? Looking to make your mark? Join us and let’s shape the future of Gumtree and re-commerce together!
- Previous experience in a similar Senior Commercial Manager or Marketplace Operations role in a fast-paced marketplace, digital platform or ecommerce scale-up environment. Subject matter expertise on ship and pay operations is required
- You’ll have sound expertise in creating and executing Go-To-Market strategies, including taking new products to market
- Skilled in cross functional working including experience working with Product teams to optimise performance and implement new solutions
- Strong analytical and problem-solving skills. Demonstrate data-driven mindset and how that insight can be turned into action / outcomes
- Proven track record of driving revenue and achieving growth objectives
- Ability to thrive in a fast-paced environment and adapt to changing market dynamics
What the job involves
- We’re looking for a strategic and operationally minded Commercial Manager (or Marketplace Operations Manager) to lead the development and performance of our Payment and Shipping offering
- You’ll play a critical role in ensuring a seamless, scalable, and customer-centric experience across our marketplace as we introduce Transactions and Delivery to the site
- You’ll be responsible for driving commercial outcomes, go-to-market strategies, improving operational efficiency, and collaborating cross-functionally to enhance the end-to-end shipping and payment journey for buyers and sellers
- This is an exceptional opportunity to deliver impact at scale! You’ll join us during a period of exciting growth and secure long-term investment in the business
- Reporting to the Head of Consumer Growth, you’ll own the Commercial Strategy and Operational execution of our Payments and Shipping product
- Your key responsibilities will be focussed around executing on our clear Ship and Pay product vision, ensuring this is aligned with the overarching company strategy & business goals
- You’ll undertake project management, ensuring complete oversight of the initiative, flagging up and acting up on risks and opportunities where appropriate
- You’ll own the Go-To-Market Strategy to drive adoption and revenue growth
- Additionally, you’ll be responsible for marketplace operations, owning the operational performance and establishing a strong feedback loop for continuous enhancements
- You’ll be highly data and insights driven, conducting thorough market research and commercial analysis to identify trends and growth opportunities and to report on results
- This is a highly cross functional role where you’ll work closely with product, engineering, commercial and operations team across UK and China to ensure alignment and effective execution of business initiatives
Application process
- We usually respond within two weeks
Salary benchmarks
Our take
Gumtree is a leading UK online classifieds platform where people can buy, sell, and trade locally. Since 2000, it's connected communities and helped people find exactly what they need, affordably and nearby.
With over 9.2M visitors monthly, Gumtree is a go-to site for millions. And with 2.2M live listings, it's no surprise that its become a household name for anyone looking to buy or sell locally.
With new leadership and investors in place, Gumtree is undertaking a digital transformation to modernise its platform and customer experience. Through migration to a new digital infrastructure, investment in new technology and data-driven insights, it's in the process of an evolution that will renew its platform's appeal to a modern digital audience.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Health and Wellbeing: We’re here to look out for you. With WeCare digital GP and mental health support, and access to Peppy for those tricky health areas like menopause, fertility, baby stuff, and more. Plus, some roles come with Private Medical and Dental Care as an added perk!
- Compensation: We’re all about giving credit where it’s due! That’s why you’ll get a great salary, plus either a yearly bonus or regular commission—depends on the role you’re in. And about your pension—we’ve got your back. We’ll chip in 6%, and you only need to put in 4%. Additionally, we offer Income Protection up to 75% of your annual salary
- Hybrid Working: We've recently moved to our new state-of-the art offices in London Waterloo. Our hybrid policy gives you the flexibility to work where you thrive
- Enhanced Parental Leave: Your family is important to you, so it matters to us too! Our Maternity policy has got you covered 20 weeks on full pay, followed by SMP. Fathers to be are covered for 2 weeks on full pay
- Time off: To help you recharge, you’ll start with at least 25 days of annual leave, increasing to 30 as your length of service grows. We have buy and sell holiday options too. And don’t worry—bank holidays are always included on top
- WF Abroad: We get that flexibility and work-life balance matter to you. That's why we offer 2-4 weeks of working from abroad, depending on your contract
Company HQ
Waterloo, London, UK
Leadership
Mike Fairman
(CEO)Previous CEO of Checkatrade and giffgaff. Also worked as the Head of O2 Broadband and as Head Product Developer for O2 and O2 Telefonica respectively.
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