Technical Writer, Movable Ink

• 1-3+ years experience creating documentation for a B2B SaaS company
• Strong drafting, copy editing, and proofreading expertise
• Keen attention to detail
• Able to translate complex technical concepts for both expert and non-expert audiences
• Able to manage projects and deadlines across a variety of teams and stakeholders, while working on deliverables independently
• Studies have shown that women, communities of color, and historically underrepresented people are less likely to apply to jobs unless they meet every single qualification. We are committed to building a diverse and inclusive culture where all Inkers can thrive. If you’re excited about the role but don’t meet all of the abovementioned qualifications, we encourage you to apply

Desirable

• We’re looking for a Technical Writer who will be responsible for our Support Center; the Technical Writer will create and maintain all product-related content for Studio, including (but not limited to) step-by-step guides, conceptual explanations, and product release notes
• This role will report to the Senior Director of Enablement and Education and work closely with Product Management, Engineering, and Customer Education
• Draft, edit and publish support center articles for Movable Ink’s Studio product
• Work closely with Product Management on new product feature releases and create release notes to coincide with launch
• Maintain the content architecture of the support center
• Routinely monitor existing articles for accuracy and clarity
• Analyze and report on article viewership and engagement metrics
• Adhere to Movable Ink documentation standards, practices, and procedures