Support Engineer, Sardine

$80-100k

+ Series B Equity with tremendous upside potential

SQL

Mid and Senior level

Remote from Europe, UK

Fraud prevention & compliance infrastructure

Job no longer available

Fraud prevention & compliance infrastructure

201-500 employees

FintechB2BComplianceMachine LearningSaaSAPICyber SecurityFraud

Job no longer available

$80-100k

+ Series B Equity with tremendous upside potential

SQL

Mid and Senior level

Remote from Europe, UK

201-500 employees

FintechB2BComplianceMachine LearningSaaSAPICyber SecurityFraud

Company mission

To remove the friction and risks associated with high velocity money movement, from banks and cards through to digital wallets and crypto.

Job

Company

Role

Who you are

A minimum of 4 years of experience in a fast-paced technical role, demonstrating a proven track record of delivering results
Strong comprehension of software development principles and expertise in web technologies
Proficiency in hands-on coding, allowing you to understand and address technical challenges effectively
Working knowledge of SQL and APIs, enabling you to navigate data structures and facilitate seamless integrations
Exceptional analytical skills, enabling you to discern patterns and anomalies from live data and logs, contributing to swift issue resolution
Outstanding communication skills, both in technical and non-technical contexts, exhibited through articulate verbal and written interactions
The ability to collaborate effectively within a team setting while also excelling as an individual contributor when required
A Computer Science degree or relevant experience as a software engineer is a plus, showcasing your depth of technical expertise

What the job involves

Take ownership of, prioritize, and skillfully troubleshoot complex technical issues, delivering exceptional solutions to our clients
Serve as a pivotal source of expertise on the sardine risk and payment platform, along with its APIs, SDKs, underlying web-stack technologies, and industry best practices
Proactively implement and deploy changes to enhance the customer experience and address their evolving needs
Cultivate innovation and forward-thinking, dedicating time to create invaluable tools and comprehensive documentation that empower both our team and clients to achieve greater success
Willing to travel 25% of the time to other European countries to support customer golive events

Our take

Identity and payment fraud is one of the biggest dangers facing online businesses. Sardine is setting out to solve this problem by building the first zero-day fraud prevention technology.

Sardine's technology traces intrinsic behaviour patterns to identify so-called "bad actors" online, and detects fraudsters using machine-learned fraud scores and user behavior biometrics.

The company calls itself the world's first FaaS (Fraud Detection as a Service), and its solutions are already drawing business from next-gen crypto and financial service institutions. Onboarding these institutions and scaling its customer base at pace will ensure that Sardine maintains its frontrunner position.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

21% employee growth in 12 months

Glassdoor (4.5)

Company

Funding (last 2 of 4 rounds)

Feb 2025

$70m

SERIES C

Sep 2022

$51.5m

SERIES B

Total funding: $145.6m

Company benefits

Generous equity compensation
Work from anywhere: Remote-first Culture
Unlimited paid time off and minimum 2 weeks/year of mandatory vacation
100% of health insurance, dental, and vision coverage for employees and 50% for dependents
4% matching in 401k
Company-wide offsites, the last one was at Miami
MacBook Pro delivered to your door
One-time stipend to set up a home office — desk, monitors, etc
Monthly meal stipend
Annual fitness allowance
Unlimited access to an expert financial advisory

Company HQ

SoMa, San Francisco, CA

Leadership

Soups Ranjan

(Co-Founder & CEO)

Previously worked as Director of Data Science & Risk at Coinbase, and was Head of Crypto at Revolut.

Zahid Shaikh

(Co-Founder)

Previously worked as a Senior Product Manager at both PayPal and Uber, and was Senior Product Owner at Revolut.

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