Marketing Specialist, JRNI

Salary not provided

Entry and Junior level

Boston

Office located in 02111, Boston

Enterprise customer engagement platform

Job no longer available

Enterprise customer engagement platform

21-100 employees

B2BArtificial IntelligenceEnterpriseInternal toolsMarketingDeep TechAnalyticsSaaSSales

Job no longer available

Salary not provided

Entry and Junior level

Boston

Office located in 02111, Boston

21-100 employees

B2BArtificial IntelligenceEnterpriseInternal toolsMarketingDeep TechAnalyticsSaaSSales

Company mission

To help our customers facilitate enduring, consistent and outstanding customer engagements throughout the entire customer engagement lifecycle, at scale.

Job

Company

Role

Who you are

Entry-level to 2 years B2B marketing experience
Excellent written and verbal communication skills
Passion for storytelling
Ability to work with external design vendors to manage content projects to completion
Exceptional organization skills and strong attention to detail
Ability to manage multiple projects simultaneously

What the job involves

Lead the company’s marketing content strategy including blog posts, ebooks, case studies, and social media posts
Develop sales enablement materials to support sales and demand generation including sales email cadences, marketing emails, and one sheets
Create a detail event marketing process plan and execute plan for internal and external marketing events

Our take

JRNI, which launched as 'BookingBug' back in 2008, is a customer engagement platform for scheduling and managing engagements at scale. Through its AI-powered automation tools, users can deliver consistent, high-quality engagements throughout the whole customer lifecycle, tailoring their approach to meet the needs of individual clients.

Consumers today put a high value on personalized experiences, which can be difficult to deliver at scale. This is exactly what JRNI facilitates, as the only enterprise platform with integrated solutions for event management, appointment scheduling, and queuing/lobby management. It has offerings for retail businesses, banks, credit unions and governments, boasting a global presence and many notable clients such as LEGO and Debenhams.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

-8% employee growth in 12 months

Glassdoor (3.7)

Company

Funding (last 2 of 5 rounds)

Aug 2019

$6m

SERIES C

Apr 2018

$13.4m

SERIES C

Total funding: $25.7m

Company benefits

Gym discounts
Flexible working options
Generous maternity and paternity policies
Mental Health First Aiders and Mental Health Champions in every office, plus 24/7 access to qualified therapists via phone
Access to Boxx, which provides online workouts and wellness classes
Dedicated break areas around the office, including rooms for prayer/meditation/nursing breaks
Complimentary weekly yoga class in London
3 days each year to spend on your own learning, and 2 hours each week to dedicate to your professional learning (plus support in finding courses that are right for you)
In-house technical training, access to online courses, and a personal book allowance
Recognition platform to highlight and reward achievements
Work anniversary day off
Career development plans with both technical expert and managerial pathways
Employee referral program
Discounts at hundreds of retailers
Friday drinks and team socials
Company parties, company kickoffs, and product launches
Ping pong, dartboard, and foosball table

Company HQ

Holborn, London, UK

Leadership

Philip Meer

(CEO, not founder)

Was CEO of PatientKeeper till its acquisition by Commure. Then served as Commure's CCO for half a year. Previously Executive VP at Evariant, and Division VP (Business Transformation) at ADP.

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